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After picking a used car we were told they wanted us to pick it up the next, having the day off work we did to be told after been kept waiting more than an hour they had not paid the previous finance off so couldn't take it. After finally getting the car the evening after and been given a weeks free insurance we thought all was well but we were wrong. When we saw the car in the daylight it was badly scratched and dented all down one side so organised for it to be rectified then to find when trying to sort insurance they had never set up the free week. It as been one issue after another and they have not even apologised, they got the money and now don't give a dawn. I will never buy a car from there again.
Staff from Cars2 Barnsley Hyundai in response to Avoid this dealership
We are disappointing to see that we have fallen short of our high standard at this time. We can assure you that this is an isolated incident and not something which is regular to us. We hope that you will give us another chance in the future.
I am one of those car owners that have taken my car for its MOT/Service to a back street mechanic thinking this was the most cost effective way. WRONG have taken my ix35 into the local dealership for the very first time and am utterly amazed at the professionalism and attention to customer service I received. Well done! Absolutely brilliant service and thanks for looking after me Corinne Home. I will most definitely be returning what an excellent service!
Reviewer has confirmed their email address
Staff from Cars2 Barnsley Hyundai in response to Why did I not do this years ago?
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
The chap (James) was very helpful and knowledgeable about the car I was looking to purchase through p.i.p, when we were very comfortable with James my wife and I put forward a offer to buy the Tucson se. I will get the car on the 13th of March. We are looking forward to getting the car, at the moment I drive the ix35. Very happy with James and Cars 2 Hyundai.
Staff from Cars2 Barnsley Hyundai in response to Very helpful and knowledgeable
Hi Timothy, we are very happy to have provided you with such a positive experience! We hope to see you soon!
My elderly parents attempted to buy a first car for my daughter from Cars 2 Hyundai. They allowed my parents to pay for an RAC mechanic to vet the car and, when we rang immediately after the check was completed, they told us that they had sold the car to someone else! BUYER BEWARE!
Reviewer has confirmed their email address
Staff from Cars2 Barnsley Hyundai in response to Do not trust this place
It's upsetting to hear that your parents did not receive the top-notch service we strive to provide. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Cars 2 Limited is one of Yorkshire's fastest growing motor groups. With 3 major sites showcasing Hyundai, Renault, Dacia, Fiat, Abarth, MG, Nissan and SEAT new cars, and a fantastic range of used cars, all driven by our 160 strong team of car specialists and enthusiasts, we are well equipped to meet your motoring needs.
We've stayed true to our origins as a family business with our principles of great value and outstanding customer service. We are always here, every day of the week, whether you're looking to swap your car or simply service your current one.
With three Hyundai dealerships in the West and South Yorkshire, and having received the acclaim of 'Best Hyundai Dealer in Europe in the past, we are without a doubt the regions leading Hyundai specialist.
Find out why Yorkshire trusts Cars2...
...you'll love the deals we do!
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 31 | |
| Very Good | 1 | |
| Average | 2 | |
| Poor | 5 | |
| Terrible | 15 |
Cars2 Barnsley Hyundai
Pontefract Road
Barnsley
South Yorkshire
S71 1AJ
| Mon | 09.00 - 19.00 |
| Tue | 09.00 - 19.00 |
| Wed | 09.00 - 19.00 |
| Thu | 09.00 - 19.00 |
| Fri | 09.00 - 19.00 |
| Sat | 09.00 - 18.00 |
| Sun | 10.30 - 1700 |
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