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4 reviews from our car dealer reviews community
Leave a review for Cars of London
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4 reviews from our car dealer reviews community

Leave a review for Cars of London
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"Worst car purchase ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a smart car from them on autotrader on 20/6/24. It was advertised as 12 months MOT but was only 9 months. Trader told me to take it for MOT and he would cover repairs depending on cost. The next day I got an appointment at a mercedes garage and 2 weeks later the car instantly failed on 3 defects classed as major. Dealer agreed to have the repair done at a local garage. The repair was a disaster as the Flexi patched on to the exhaust detached within 5 minutes. The MOT retest said it was in worse shape and that I need to take it back to the garage. I told the dealer that I did not want them to repatch the exhaust but HE AUTHORISED THE JOB against my consent with the garage even though I am the owner of the vehicle! The retest was able to give an MOT after the 2nd patch but I was warned it would come loose again so the dealer agreed to take back the car but I HAD TO PAY FOR THE REPAIR THAT HE AUTHORISED!!!! The dealer also did not apply for my V5C I assume because he was holding back in case he got the car back. I only had the entire logbook of the lady (including her name, address, etc so breaking data protection laws too) who sold him the car last year in my paperwork. So now he has a car with a full 12 months MOT and no more previous owners as when I bought it and he is selling it again for £500 on autotrader more but I PAID FOR THE REPAIR THAT HE TOLD ME TO GET AND HE AUTHORISED TO GO AHEAD AFTER THEY BODGED IT.

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+0 Found this review helpful
"Cons Of London"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The single worst experience that I have ever had. How this company has such high review is beyond me. The warranty isn’t worth the paper that it is photocopied on to. Any work that cons of London promise to do before receiving your defective vehicle will not have been done, even if they claim that it has. Grant with give you all the talk of an 80’s car salesman and the aftercare of one too. I’m sure he’ll have excuses ready to write in response to this review as he has a lot to say. All the talk, none of the walk. BUYER BEWARE! When the problems start with your new vehicle, Grant will offer you a refund but not follow through and instead insist that you take him to court.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Perfect customer experience, Grant was very helpful throughout and offered a 'great priced' car according to AutoTrader. Would highly recommend. Thx

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+1 Found this review helpful
"Worst car dealership "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Grant is the owner. I do not recommend buying a car from this dealership. When you have a problem with your car he will not help you. He has ruined my life and I have lost a lot of money. Please do not trust Cars of London and the owner Grant of Edgware.

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+8 Found this review helpful
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Dealership Information

Cars of London is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Cars of London
    Churchill House 120 Bunns Lane
    London
    Greater London
    NW7 2AS

    Get in touch

    020 31142119
    http://www.carsoflondon.co.uk/

    Opening times

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    Dealership Statistics

    25%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Cars of London

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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