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Cars of Ringwood refused to give me my car back saying it was his car now because a refund note had been sent in the post. He would not tell me how much of my money he had refunded. This refund note never arrived. I only got my car back by following the advice given to me by the Police. The Police said to give him 24 hours to return my car and then report it as theft. There are no on-going court proceedings or police investigations in this matter because I have now collected my car.
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My car was written off through no fault of my own, and I had to get a new car. I looked round lots of places, and found Cars of Ringwood, I saw their mazda 3 which I loved, I test drove it with my partner and also my mechanic and we picked up a few things, I was told if I brought it it would be fixed before I picked it up. So a week later. With a new MOT I picked up my new car. I took it straight over to my mechanic who drove it and was shocked to tell me that the work had not been done, and the clutch was slipping on the vehicle which it was not doing on the test drive. I was gutted, but given I had 3 month warranty I rang cars of ringwood and explained.. Chris rang me back 5 minutes later and was very rude to me on the phone, telling me there is nothing wrong with it etc. Well having known my mechanic for years I knew if there was a problem he would not sugar coat it and would tell me how it was, there was no need for him to lie. Chris then told me to bring the car back for a refund (I had only owned the car for less than 2 hours!) Despite me saying it was covered in the warranty he didn't care. So the next day I took it back and He drove it and basically laughed in my face and told me there was nothing wrong with it. I'm no mechanic but I know when a clutch is slipping. He laughed about it infront of his colleagues. I should not have been made to feel the way I was, I was a genuine customer who had brought a car and expected the car to work. Anyway, 3 months later the car is still for sale on their website.. and there's nothing wrong with it no? I would NOT recommend cars of ringwood and I definately would not buy the Mazda 3 YU04FNN unless you want a piece of shit.
Very pleased with the car and service that I received from Chris at Cars of Ringwood. A very trust worthy family run busines that i would highly recommend.
Do your research on this dealer prior to using and also have a mechanic check any car over before you purchase. The car we took delivery off was in a very bad state, it had many minor faults and a couple of major ones despite their mechanic giving the car a clean bill of health. Following on from this the after sales service has been poor. Save yourself some money and use a more reputable dealer, Cars of Ringwood is one to avoid.
Cars Of Ringwood is an Independent dealership that is based in Ringwood. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Cars Of Ringwood
10 Hightown Road
Ringwood
Hampshire
BH24 1NW
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