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Cars of wirral has now gone bust but these cowboys have rebranded themselves as JJT Motors. They are at the exact same site as cars of wirral. If you're owed money by then then they can be contact by 0151 541 0489 or through the website on https://jjt-motors.business.site/ I've been sold a car by them in the past and was ripped off completely by them. The car was always in the garage.
The only reason I’ve left Cars of Wirral one star is because it wont let me leave none at all. Absolutely disgusting company ripped honest hard working people off before they decided to do a runner, the lot of you should be ashamed of yourselves
The company has gone bust. They owe me my deposit which I paid in cash and they told me they had no cash on site so wrote me a cheque and low and behold the cheque bounced and when I contacted them they have vanished. Business has closed down.
Kevin in response to Day light robbery
Me too they have robbed me blind found out he lives on liscard.
Bill L in response to Day light robbery
I paid for the warranty for 14 months and the company informed me that they never received the money from the dealer. Robbery indeed. I don't if there is any way of chasing the money back.
I purchased the car from Cars of Wirral and had to wait over two weeks before receiving it. Was messed around. Then I was offered free 6 months warranty for all the unconvince and just been informed by warranty company that they have not paid for the warranted so now I have no warrantee. Tried ringing cars of Wirral and the line is dead.
Reviewer has confirmed their email address
Lewis Mullineux in response to Very poor service
Hi I’ve had a similar problem with them did you get any help or go to citizens advice
Bought a car and the after service was appalling. Ment to of done a service but had never even opened the bonnet.
I have bought 3 cars from these guys and the last car I bought was not running correctly so I went back and they refused to even look at it, stating that it is probably a service issue and they won't look at it. 3 times I went back and each time they refused to look at it stating they are not a garage. The car would over heat and splutter water within a few miles of use so it wasn't fit for purpose. I took it to a garage that I always use and they struggled to find the problem, they replaced the water pump, radiator and all pipes and still the same problem, they have had to contact the manufacturer and they informed the garage that the car was recalled last year with a Thermostat issue but the car had not been presented. I was not informed of this by the salesman. The car is still in the garage getting fixed, it has cost me £350 up to now and I don't know what the final cost will be once fixed, been told now that the fault may have caused damage to the head gasket. I would not recommend using these guys at all, great customer service for buying the car but once they have made the sale they do no want to know.
Reviewer has confirmed their email address
Me and my missus couldn't thank Craig from Wirral cars for the help and support he gave us I highly recommend this place to anyone who's looking for a car the staff are spot on
I have had 3 cars from here. I have received great customer service and care from all the staff.
Reviewer has confirmed their email address
These guys was so nice when i was going through the process of getting the car. Was told by Zuto full service history. Nothing but lies no car manual, no service history. After just bit over a month now cars of wirral say there was never said the car had full service history they say they send my paperwork in the post 3 weeks later it suddenly got lost in the post. No matter how many times i have called no one gets back to you. Even the sales manager himself didn't do nothing to help. I would not recommend this dealer. But am not done am logging complaints.
Bought a Fiat Bravo from this dealer through Car Finance 247. Nothing but problems from day 1, dealer tried to fix twice without success, so asked them to take it back. Car Finance backed them and not me and after 5 months an engineers report concluded that the car was of poor quality from the point of sale. Despite taking the car back again and again, and taking time off, they charged £1000 for car mileage of 4000 miles., which goes against me! Car was also supposed to have a free service prior to sale, but according to the vehicle report, it hadn't been serviced for over a year. The car is now back on sale at the same price as what I paid, so the mileage charge did not effect the value of the car.
Reviewer has confirmed their email address
Staff from Cars of Wirral in response to Not of satisfactory quality
Hi John. As mentioned when responding to your reviews on other sites, we are sorry about the problems with the car, but the reason why your finance company "backed" us was that we were trying to make things okay, and were simply following the Consumer Rights Act 2015, it wasn't as if it was a policy of ours or theirs. It was your finance company that arranged diagnosis (because you live 150 miles away) yet you have held this against us, and you even mentioned in other reviews about how in the end it was a simple fix and the car was fine. Then some months later you rang your finance company saying it was never right and wanted to unwind the deal. As per the law, a deduction was made for nearly 6 months use of the car, and we agreed to take the vehicle back to help relations between yourself and your finance company. The reason why it was a similar price (not the same, but similar) was that the vehicle was so much value for money in the first place. All along we worked with the finance company, who is regulated by the Financial Ombudsman Service, and should they fail in their duty to mediate with an unhappy customer then they are reprimanded or fined by F.O.S., so your own words about how they "backed" us only serves as testament to our customer service. Nonetheless, we are sorry that your 10 year old Fiat developed issues and hope you found another one okay. Regards, Cars of Wirral.
Cars of Wirral is an Independent dealership that is based in Wallasey. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Cars of Wirral
1 Kelvin Road
Wallasey
Merseyside
CH44 7DN
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