Sold us car with foulty door and repainted probably because of big damage to the back, and lie about 2 car keys... Giving me only one when I collect the car.
Reviewer has confirmed their email address
Beware. Little regard for customer and consumer rights. Experience started pleasant. Selling tactics were a touch hard (including sitting next to me and guiding me through leaving a positive google review) but I made a purchase. However the next day when I’d rethought and wanted to cancel my order and get my deposit refunded (perfectly reasonable consumer right) they dug their heels in with a flat refusal to refund my deposit and threatened other “financial penalties”.
Reviewer has confirmed their email address
I have bought my car beginning of July then collected it at the end of July at Wakefield garage, when bought the leather seats torn bearing in mind it’s a 10 year old Hyundai ix35, when purchase they said we will sort it for you. When collected not need been done and said we will arrange parts etc, 2 month down the line still havnt been done, suspension went and noticed my parcel shelf hook is missing aswell, No they saying that doesn’t cover the 1 year warranty and the sears need a specialist to do it, so now Barnsley garage is sorting the parcel shelf however I got to pay. Wakefield garage is amazing at selling but the service side is rubbish.
Joe was very helpful, efficient and knowledgeable making the sale a pleasurable experience.
I have recently purchased a new Hyundai Kona from Cars2 Wakefield. From the start to finish the service was excellent. James was the salesman who looked after us and he was professional and extremely helpful. After a convivial welcome he fully explained the options, acquired a good price for our car and provided a very satisfactory financial service. Unfortunately he was unable to be with us at handover but once again we were looked after by Tom who looked after us brilliantly and made the whole experience exciting and enjoyable. I wouldn’t hesitate to recommend Cars2 and the team to prospective purchasers.
Reviewer has confirmed their email address
Joe (Plunkett) at Cars2 Hyundai Wakefield helped source two new Hyundai i10. He was extremely efficient and explained everything clearly. We feel we received a good deal. Great customer service.
Reviewer has confirmed their email address
Very helpful service from Joe and Harrison. Would definitely recommend. Thanks again
This is our 4th car from Cars2. Great service as always. No pushy salespeople. Very friendly and knowledgeable, many thanks to Matthew, Robert and Tom.
Reviewer has confirmed their email address
Thank you so much for a smooth, friendly service. A Special thanks to Harrison for initially dealing with my request and overseeing the process, and not forgetting Tom who effortlessly and very professionally took me through all the paperwork, easily answering any queries or questions that I had. Very professional Tom, Best regards, Gary.
Reviewer has confirmed their email address
Visited here on Sunday 28th March to look at cars. Got invited in to speak about a deal not knowing that it is illegal to go inside at the moment until 12th April. Naughty Cars2..! Purchased said car for £13,995.00 but when we got home we found the car was up at the partner dealership for £12,995.00. Contacted garage to cancel due to losing faith in team only to be told we could not get our £1,000.00 deposit back. 2 weeks have passed and still no deposit returned. Numerous e-mails and empty promises for payment to be made. Good garage when things go right but extremely disappointed with how we have been treated this time...! We just want our money back its not too much to ask is it
Cars2 Hyundai Wakefield is an Franchise dealership that is based in Wakefield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Excellent | 45 | |
Very Good | 2 | |
Average | 9 | |
Poor | 19 | |
Terrible | 43 |
Cars2 Hyundai Wakefield
Waldorf Way Denby Dale Road
Wakefield
West Yorkshire
WF2 8DH
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