7% Reviews
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38% Recommend
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118 reviews from our car dealer reviews community
Leave a review for Cars2 Hyundai Wakefield
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118 reviews from our car dealer reviews community

Leave a review for Cars2 Hyundai Wakefield
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"LIAR"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold us car with foulty door and repainted probably because of big damage to the back, and lie about 2 car keys... Giving me only one when I collect the car.

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+7 Found this review helpful
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"Beware"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware. Little regard for customer and consumer rights. Experience started pleasant. Selling tactics were a touch hard (including sitting next to me and guiding me through leaving a positive google review) but I made a purchase. However the next day when I’d rethought and wanted to cancel my order and get my deposit refunded (perfectly reasonable consumer right) they dug their heels in with a flat refusal to refund my deposit and threatened other “financial penalties”.

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+8 Found this review helpful
"Disappointed service"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought my car beginning of July then collected it at the end of July at Wakefield garage, when bought the leather seats torn bearing in mind it’s a 10 year old Hyundai ix35, when purchase they said we will sort it for you. When collected not need been done and said we will arrange parts etc, 2 month down the line still havnt been done, suspension went and noticed my parcel shelf hook is missing aswell, No they saying that doesn’t cover the 1 year warranty and the sears need a specialist to do it, so now Barnsley garage is sorting the parcel shelf however I got to pay. Wakefield garage is amazing at selling but the service side is rubbish.

"Great sales service and experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Joe was very helpful, efficient and knowledgeable making the sale a pleasurable experience.

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"Brilliant service from start to finish."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently purchased a new Hyundai Kona from Cars2 Wakefield. From the start to finish the service was excellent. James was the salesman who looked after us and he was professional and extremely helpful. After a convivial welcome he fully explained the options, acquired a good price for our car and provided a very satisfactory financial service. Unfortunately he was unable to be with us at handover but once again we were looked after by Tom who looked after us brilliantly and made the whole experience exciting and enjoyable. I wouldn’t hesitate to recommend Cars2 and the team to prospective purchasers.

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+0 Found this review helpful
"Great customer service, thank you Joe. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Joe (Plunkett) at Cars2 Hyundai Wakefield helped source two new Hyundai i10. He was extremely efficient and explained everything clearly. We feel we received a good deal. Great customer service.

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+2 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful service from Joe and Harrison. Would definitely recommend. Thanks again

"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is our 4th car from Cars2. Great service as always. No pushy salespeople. Very friendly and knowledgeable, many thanks to Matthew, Robert and Tom.

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+0 Found this review helpful
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"Great Service From Cars2 Wakefield "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you so much for a smooth, friendly service. A Special thanks to Harrison for initially dealing with my request and overseeing the process, and not forgetting Tom who effortlessly and very professionally took me through all the paperwork, easily answering any queries or questions that I had. Very professional Tom, Best regards, Gary.

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+0 Found this review helpful
"Nightmare Experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited here on Sunday 28th March to look at cars. Got invited in to speak about a deal not knowing that it is illegal to go inside at the moment until 12th April. Naughty Cars2..! Purchased said car for £13,995.00 but when we got home we found the car was up at the partner dealership for £12,995.00. Contacted garage to cancel due to losing faith in team only to be told we could not get our £1,000.00 deposit back. 2 weeks have passed and still no deposit returned. Numerous e-mails and empty promises for payment to be made. Good garage when things go right but extremely disappointed with how we have been treated this time...! We just want our money back its not too much to ask is it

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Dealership Information

Cars2 Hyundai Wakefield is an Franchise dealership that is based in Wakefield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
118 reviews2.8 out of 5 stars — Rated Average
Excellent
45
Very Good
2
Average
9
Poor
19
Terrible
43

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    Contact Information

    Address

    Cars2 Hyundai Wakefield
    Waldorf Way Denby Dale Road
    Wakefield
    West Yorkshire
    WF2 8DH

    Get in touch

    01924 433426
    https://www.cars2.co.uk/wakefield-hyundai/

    Opening times

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    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Cars2 Hyundai Wakefield

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