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Bought my car with a years MOT on it, just for the engine light to come on 2 weeks later for faulty turbocharger which was not covered by their warranty conviently. The battery was beyond corroded, I had to have it replaced the same week. A full service was done after the first 2 issues and there were MANY issues with the car that needed fixing immediately. No floor mats with the car either.
Sold a car which broke within a month refused a refund or repairs was insulated by to owner then ignored completely afterwards, was also given someone else’s v5 when I purchased the car so wouldn’t recommend selling a vehicle here either as it’s clearly a shady dealer just looking to make quick money.
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I bought a car 7 weeks ago roughly from this dealer after being told it had an mot in July 2022 and didn’t even have any advisories. The car had its first fault around 2 weeks after getting it when the exhaust came loose, I contacted the garden and this was fixed. The car then had the engine management light on a week later due to an engine misfire which required more work and money being spent on the car. Then this evening the car has lost all power on a motorway with my toddler in the car, couldn’t even manage to get it onto a lay-by safely.thank god for the rac but avoid this garage at all costs.
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He won't fix your dodgy car
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Worst car garage in area. Has no care for cars or customers.
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Viewed a car from this dealer who said the air bag warning light was on and knocked it off to pass MOT.We said we'd but it if he sent to an auto electrician and have it fixed. Returned a fortnight later,on the way home if came back on.Telephoned dealer in returning home,he put the phone down on me twice.Had to book into Kwik fit,also had to fix part of the exhaust as it had blown and it had been bodged. Wouldn't buy from this dealer again.The warranty isn't worth the paper it's written on
No Good. Not to AA Standards No Good, won't fix a problem on your car if it costs more than £50. Car was filthy inside and out when I picked it up. My partner was the buyer. Your warranty is only 30 days which the consumer rights act covers anyway and yours came with a £200 excess. Don't bother. You don't answer our calls.
Reviewer has confirmed their email address
Viewed a car from this dealer who said the air bag warning light was on and knocked it off to pass MOT.We said we'd but it if he sent to an auto electrician and have it fixed. Returned a fortnight later,on the way home if came back on.Telephoned dealer in returning home,he put the phone down on me twice.Had to book into Kwik fit,also had to fix part of the exhaust as it had blown and it had been bodged. Wouldn't buy from this dealer again.The warranty isn't worth the paper it's written on
Sam J in response to Avoid
Same here, he a bad dealer.
Poor Car dealer. My key worker son had major fault on çar and owner refused to fix it because of cost and shallow pockets. He has no conscience. Why do his 5 star reviews look as if they been written from same script???
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Sarah H in response to Poor Car Dealer
Yep, he'll not help if there is an expensive repair. Cars don't seem to be checked before sale even tho a member of AA Cars dealer scheme???
No customer service and car had Major faults when bought when it was supposed to have AA checks done on it.
Reviewer has confirmed their email address
Carshop Ferryhill is an Franchise dealership that is based in Ferryhill. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Carshop Ferryhill
Durham Road
Ferryhill
County Durham
DL17 8RS
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