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19 reviews from our car dealer reviews community
Leave a review for Carshop Ferryhill
Leave a review

19 reviews from our car dealer reviews community

Leave a review for Carshop Ferryhill
Leave a review
"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car with a years MOT on it, just for the engine light to come on 2 weeks later for faulty turbocharger which was not covered by their warranty conviently. The battery was beyond corroded, I had to have it replaced the same week. A full service was done after the first 2 issues and there were MANY issues with the car that needed fixing immediately. No floor mats with the car either.

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"Con artist "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold a car which broke within a month refused a refund or repairs was insulated by to owner then ignored completely afterwards, was also given someone else’s v5 when I purchased the car so wouldn’t recommend selling a vehicle here either as it’s clearly a shady dealer just looking to make quick money.

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+1 Found this review helpful
"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car 7 weeks ago roughly from this dealer after being told it had an mot in July 2022 and didn’t even have any advisories. The car had its first fault around 2 weeks after getting it when the exhaust came loose, I contacted the garden and this was fixed. The car then had the engine management light on a week later due to an engine misfire which required more work and money being spent on the car. Then this evening the car has lost all power on a motorway with my toddler in the car, couldn’t even manage to get it onto a lay-by safely.thank god for the rac but avoid this garage at all costs.

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+5 Found this review helpful
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"No good go somewhere else"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

He won't fix your dodgy car

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+2 Found this review helpful
"He will Rip U Off"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst car garage in area. Has no care for cars or customers.

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+3 Found this review helpful
"Put the phone down on me twice"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Viewed a car from this dealer who said the air bag warning light was on and knocked it off to pass MOT.We said we'd but it if he sent to an auto electrician and have it fixed. Returned a fortnight later,on the way home if came back on.Telephoned dealer in returning home,he put the phone down on me twice.Had to book into Kwik fit,also had to fix part of the exhaust as it had blown and it had been bodged. Wouldn't buy from this dealer again.The warranty isn't worth the paper it's written on

"Poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No Good. Not to AA Standards No Good, won't fix a problem on your car if it costs more than £50. Car was filthy inside and out when I picked it up. My partner was the buyer. Your warranty is only 30 days which the consumer rights act covers anyway and yours came with a £200 excess. Don't bother. You don't answer our calls.

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+5 Found this review helpful
"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Viewed a car from this dealer who said the air bag warning light was on and knocked it off to pass MOT.We said we'd but it if he sent to an auto electrician and have it fixed. Returned a fortnight later,on the way home if came back on.Telephoned dealer in returning home,he put the phone down on me twice.Had to book into Kwik fit,also had to fix part of the exhaust as it had blown and it had been bodged. Wouldn't buy from this dealer again.The warranty isn't worth the paper it's written on

Sam J in response to Avoid

Same here, he a bad dealer.

"Poor Car Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor Car dealer. My key worker son had major fault on çar and owner refused to fix it because of cost and shallow pockets. He has no conscience. Why do his 5 star reviews look as if they been written from same script???

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+8 Found this review helpful

Sarah H in response to Poor Car Dealer

Yep, he'll not help if there is an expensive repair. Cars don't seem to be checked before sale even tho a member of AA Cars dealer scheme???

"Poor Car Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No customer service and car had Major faults when bought when it was supposed to have AA checks done on it.

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+8 Found this review helpful
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Dealership Information

Carshop Ferryhill is an Franchise dealership that is based in Ferryhill. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews1.5 out of 5 stars — Rated Terrible
Excellent
2
Very Good
0
Average
0
Poor
2
Terrible
15

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  • Contact Information

    Address

    Carshop Ferryhill
    Durham Road
    Ferryhill
    County Durham
    DL17 8RS

    Get in touch

    01740 487965
    http://www.m-carshopferryhill.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    10%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Carshop Ferryhill

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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