Car Dealer Reviews is an
official partner of Auto Trader
Tried to purchase a car here many years ago. After being subjected to hard sell videos on Paint and Upholstery protection videos, I finally got to make a £1000 deposit on my credit card and completed my finance application. Didn’t hear anything more from them until a cheque for £1000 arrived in the post around 10 days later. I can only assume my finance application was unsuccessful, however there was no explanatory letter, not even a complimentary slip. I didn’t bother to call them as clearly this wasn’t a company that operates with any regard to the customer. Surprisingly, the cheque cleared and I had made a lucky escape. Only making this review now as family member has had the pleasure of dealing with this outfit and it reminded me just how bad they are. He will no doubt be making a review once and if, his issues are ever rectified. Avoid at all costs, you have been warned.
Reviewer has confirmed their email address
Two cars within 6 months both with major faults - warranty waste of money as the wriggle out with clauses - please do not under any circumstances use these to purchase a car absolute bunch of conmen. Reporting to trading standards car not fit for purpose.
Reviewer has confirmed their email address
Second time in buying a car from The Car Shop. Both times traded in my Audi’s straight forward part exchange both times. Didn’t feel rushed or pressured at anytime. Everything was explained fully any questions I had Josh answered and was really helpful with helping me choose my new car and letting me have a good look around. Matt also was helpful in organising the final details and getting a few things sorted with the car before I collected. The only thing negative was the amount of time waiting to finalise details on collection of the car. Had an appointment for 5.30pm was waiting for over an hour and half then the car hadn’t been valeted even though this was agreed Debbie in collections was really helpful and organised for me to take the car back to get valeted. Mike on customer services has been helpful in organising bringing the car in to have a look at a couple of things what need rectifying. On the whole my experience was a good one. Second time in buying a car from The Car Shop. Both times traded in my Audi’s straight forward part exchange both times. Didn’t feel rushed or pressured at anytime. Everything was explained fully any questions I had Josh answered and was really helpful with helping me choose my new car and letting me have a good look around. Matt also was helpful in organising the final details and getting a few things sorted with the car before I collected. The only thing negative was the amount of time waiting to finalise details on collection of the car. Had an appointment for 5.30pm was waiting for over an hour and half then the car hadn’t been valeted even though this was agreed Debbie in collections was really helpful and organised for me to take the car back to get valeted. Mike on customer services has been helpful in organising bringing the car in to have a look at a couple of things what need rectifying. On the whole my experience was a good one.
Reviewer has confirmed their email address
Not impressed! I purchased a Mercedes CLA for my wife only to realise that when we got home the Sat Nav software was missing, despite being advertised as having it. After 4 phone calls i was informed someone would come back to me within 24 hours. 3 weeks later and still no contact or reply... They are only interested in taking your money and clearly don’t care about providing a quality after care service. What ever happened to the days of making your customers feel valued for their custom? I honestly believe urgent training in the art of providing excellent customer service is required at this showroom.
Reviewer has confirmed their email address
Tried to book car for service. I am on service plan. They forgot to call back... When I called them again, they booked service and I booked replacement car. Of course no one booked it for me. and a lot more bad stories about this service... Previously they lost some parts from my car.. Etc...
Reviewer has confirmed their email address
A fantastic service from beginning to end. Alex H was helpful and informative, but without being pushy. He was patient whilst I thought about the various options and I felt confident in my final choice. Would certainly recommend.
Reviewer has confirmed their email address
BEWARE what you buy from this lot . They buy cars from auctions claim to do hundreds of checks and repairs then sell them for top dollar . Complete bullshit. I recently bought a peugeot 2008 and paid over 1600 plus my PX . The car I sold to them was MUCH BETTER THAN THE ONE I BOUGHT ! TRYING TO GET THEM TO DO REPAIR WORK WITHIN THEIR SO CALLED 3 MONTH WARRANTY IS ALMOST IMPOSSIBLE. STAY WELL CLEAR OF THESE COWBOYS. NOW REPORTING THEM TO TRADING STANDARDS AND DVSA I HAVE REAL EVIDENCE THAT THEY ARE ISSUING BENT MOT CERTIFICATES I AM EX MET POLICE TRAFFIC COP YOU HAVE BEEN WARNED !
Debbie on reception was fantastic , approachable, kind and extremely helpful !! And she should have a 5 star rating , she could not have done more !!
Reviewer has confirmed their email address
Colin was brilliant and very pleased with the car. Top marks 👌
extremely helpful and polite staff. happy with my purchase
As part of the Carshop Group, at this branch of Carshop which is based in Northampton, you can find not only some great examples across over 25 different makes of car but also some fantastic services and finance offers too. Why not pay a visit to this dealer and see what they have to offer today.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
CarShop Northampton
Crow Lane Industrial Estate Ravens Way
Northampton
Northamptonshire
NN3 9UD
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for CarShop Northampton, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
