66 reviews from our car dealer reviews community
Leave a review for Cartime Burnley
Leave a review

66 reviews from our car dealer reviews community

Leave a review for Cartime Burnley
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"I love the car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cartime has just been amazing I love the Kia, the only thing is something keeps falling off the tyre but it’s not affecting me too bad, but I will give them a call later in the week to ask. Other than that, it’s all been amazing Paul was great he was really informing. Just amazing really good. Five stars.

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"Asam was very good "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Cupra has been fine so far, there was a couple of issues when I turn it on it comes up with some error lights but then it disappears but it hasn’t been a problem so far. The customer service from Asam was very good he was really good. I was recommended by my friends and I seen the car from Cartime and went from there.

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"Smooth and easy enough"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall it was a very good experience, and the salesman was helpful. We already had a good idea of the car that we wanted before we went to the dealership. It was all pretty smooth and easy enough. Since the purchase, the Skoda has been running well. I'd give my experience a 4.5 out of 5.

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Aftersales from Dealership in response to Smooth and easy enough

Thank you Natasha, We are really pleased to hear that you had a positive experience at Cartime. We are so glad our team helped you find the car you were looking for. And even better to know that your new Skoda is running well - that's exactly what we like to hear. Thank you for choosing Cartime and we look forward to welcoming you back in the future.

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"Golf"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I originally reviewed cartime Nelson on the day I bought the car, but a few days later and I have came back to update. Everything seemed smooth with the purchasing of the car, but a few days later I contacted the DVLA to check on the status of my logbook, as I wanted to get my personalised plates on my car as soon as possible. To my surprise, they informed me that the ownership was not transferred over to me, meaning the logbook had not been ordered when I purchased the car. I contacted the branch, spoke with Asam and now the DVLA website says the new V5C has been processed and issued as of today, 5 days after purchase. Meaning it will be delayed but will arrive at my address hopefully soon. I understand mistake can happen, especially when you are a busy dealership, but having the car in your name is a basic part of the process. Quite disappointed by this, but thankfully it seems to have now been resolved after chasing it up. Glad I checked this with the DVLA a few days ago or I would’ve been without the V5C. I got a great deal on the car through finanace and I love it, but feel let down by the processing of documents. Original review: I came from Cumbria and Asam was great, sorted me out very quickly with the finance to drive away on the day. Thank you so much!

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Aftersales from Dealership in response to Golf

Hi Dean, Thank you for taking the time to update your review - we appreciate you sharing your experience. It's great to know that Asam looked after you well on the day and helped you get everything sorted. We are genuinely sorry about the frustration caused over the V5C issue and are thankful for you taking the time to leave this feedback which will certainly help us to improve in the future. We appreciate your understanding and will take your feedback on board. Thank you from all the team at Cartime.

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"First car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Picanto is doing alright, I just passed my driving test, so this is a nice first car. I was looking for this type of car and Cartime had a good deal on it, low mileage and a full-service history so it was a no brainer. I dealt with Asam, he was brilliant and really friendly!

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Aftersales from Dealership in response to First car

Hi Elijah, Congratulations on your first car - we are so glad we were able to help you find the perfect car! It's lovely to know Asam looked after you - we will be sure to pass these kind words onto him. Thank you for choosing Cartime and happy miles in your Picanto.

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"So simple "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car is running fine. I decided to upgrade my Volvo to the newer Qashqai, Cartime had the right car in the spec for me, it was a really simple transaction. I even managed to view the car and take it away the same day, so it has to be a 5

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Aftersales from Dealership in response to So simple

Thanks so much for your 5 star review Keiron - this really means a lot to us. We are so glad to hear that your new Qashqai is running smoothly. It's great to know that everything was simple and straight forward and that you managed to drive it away the same day - even better! We appreciate your support and hope to see you again in the future.

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"MG "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought an MG from Cartime this month. The car has been great since the purchase, I dealt with a gentleman called Asam on the day he answered all my questions, and the whole process went well. I would consider using them again in the future when I need a new vehicle.

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Aftersales from Dealership in response to MG

Thank you for taking the time to leave such a lovely review Joe. We are so pleased that your MG has been great - that's exactly what we aim for. It's lovely to hear that Asam looked after you and answered all your questions, we will pass these kind words onto him. We really appreciate your loyalty and hope to welcome you back in the future. Thank you from all the team here at Cartime

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"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good all round service score 5.

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Aftersales from Dealership in response to Five stars

Hi Kevin, Thank you so much for your review. We really appreciate the time you have taken to share your experience with us at Cartime. Enjoy your new car - best wishes from all the team.

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"So far, so good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far everything's been good with my Nissan Leaf. The sales team at Cartime Burnley were also all okay, it's just that I'm still waiting for a replacement part to be sent on to me so I'll chase that up now actually. Still happily rating 5/5

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Aftersales from Dealership in response to So far, so good

Hi Altaf, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Happy with it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new car's running well so far. I did have to take it back once as there were a couple of issues I wanted checked, but when it was diagnosed nothing came up. The staff at the dealership were good and I’m happy with how they dealt with me during/after the sale.

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Aftersales from Dealership in response to Happy with it

Hi Connor, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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Dealership Information

Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury,  Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
66 reviews4.7 out of 5 stars — Rated Excellent
Excellent
50
Very Good
12
Average
4
Poor
0
Terrible
0

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    Contact Information

    Address

    Cartime Burnley
    2/4 Turner Road Lomeshaye Business Park
    Nelson
    Burnley
    BB9 7DU

    Get in touch

    0170 643 8967
    https://www.cartime.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Cartime Burnley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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