Couldn’t fault the service, I can't thank them enough. They were very polite & pleasant. I wanted electric, it's brilliant. The Nelson branch had the MG X power model I wanted and the price was brilliant. I was buying one at the Rochdale branch but it wasn’t the X Power which turned out to be cheaper on insurance for me, they were great as well. Only thing is I’m waiting on a 2nd key fob which they said they will send. Cartime delivered the car to me the next day, perfect. The delivery guy was great. Perfect, quick process, I don’t see how they could make it any easier. I will recommend.
Reviewer has confirmed their email address
Cartime's customer service was brilliant! It was such a quick and easy process everything just went through so smoothly and it was the easiest car I have bought on finance so far. Mohammed was brilliant honestly, he made everything so much easier for me. He even planned when I was going to go in to have a test dive, everything was just brilliant. Overall it was mainly just when I went into the dealership and I was seeing all the positive experiences everyone else was having it was just so nice to see and it was so busy too so they must be doing something right for everyone to be there on a Sunday.
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to Best experience I have had
Hi Jade, Thank you for such a positive review - we really appreciate you taking the time to share your experience. We are so pleased to hear that you found the process quick and easy and it's the easiest car you have brought on finance so far - this is just what we aim for! It's lovely to hear that Mohammed looked after you and we will be sure to pass these kind words onto him. Thank you for choosing Cartime!
I went to Cartime through a recommendation, and it was a five star experience. The salesman Asam was amazing, helped us through the process well. The Golf is perfectly fine and would buy from them again in the future.
Reviewer has confirmed their email address
I liked the specification of the Renault from Cartime so I went with them. I was impressed with how they were able to resolve any disagreements or conflict. On top of that, I also admired how easy it was to get in contact with them.
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to Easy to contact
Thanks so much Mitchel! We are so pleased to hear that the specification of the Renault stood out to you and that you chose Cartime. We are also so pleased to hear that you found it easy to get in touch with us - clear and accessible communication is really important to us so it's lovely to hear this. Thank you for your review and enjoy your new Renault!
I used to own an MG before, so I knew what I was getting into. The MG-5 Cartime offered good price and the service from Asam was good.
Reviewer has confirmed their email address
To be honest my misses was buying a car at the same time, so it made sense to go to Cartime. But my experience was very good, the follow up to be fair has been a little lacklustre, I have a chip in the windscreen, and I haven’t heard anything from them, but I do need to follow up myself but in terms of service when I was there and stuff it was pretty good. The gentleman was a really nice guy quite keen and had all the information that we needed 4 stars, but I am sure they will fix it for me.
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to My experience was very good!
Hi Joseph, Thank you for taking the time to give us some feedback on your experience - this means a lot to us. We apologise for any inconveniences caused by the issues you have had - if any issues are still ongoing please don't hesitate to get in touch and we will be happy to help you get these resolved. It's lovely to hear that the salesman looked after you and we will be sure to pass this feedback onto the team. Thank you for choosing Cartime and we hope to see you again.
The car was purchased for my son, it has been fine. I think we dealt with Mohammed on the day. He was a nice guy, nice environment and wasn't pushy. Compared to the garage we dealt with before going to Car Time, it is a five out of five.
Reviewer has confirmed their email address
The Audi A1 has been perfectly fine, and the salesman I dealt with on the day was great.
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to Great
Thanks so much Samanta! It's great to hear that the Audi A1 is running so well for you! We are so happy to hear that the salesman looked after you on - we will be sure to pass this feedback onto him. Thanks for your kind feedback!
The Skoda Kodiaq itself is absolutely fantastic. I’m really pleased with it. The customer service was brilliant as well. Kane, who I dealt with, was honest and not pushy at all. That really stood out to me. would definitely recommend them.
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to Honest and not pushy at all
Hi John, Thank you for taking the time to leave a review - we really appreciate it. It's great to hear that you are enjoying your Skoda Kodiaq! We are so happy to hear that the customer service was brilliant and that Kane in particular looked after you - we will be sure to pass this kind feedback onto him. Thank you for choosing Cartime and we hope to see you again.
Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury, Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
| Excellent | 61 | |
| Very Good | 17 | |
| Average | 5 | |
| Poor | 0 | |
| Terrible | 0 |
Cartime Burnley
2/4 Turner Road Lomeshaye Business Park
Nelson
Burnley
BB9 7DU
| Mon | 09:00 - 19:00 |
| Tue | 09:00 - 19:00 |
| Wed | 09:00 - 19:00 |
| Thu | 09:00 - 19:00 |
| Fri | 09:00 - 19:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:00 - 17:00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business? Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.