Shaun D, February 2026
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Five stars
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Aftersales from Dealership in response to 5
Hi Shaun,
Thank you so much for taking the time to leave us a 5 star review. Its great to hear that you had a positive experience with us. Your feedback means a lot to us and we look forward to welcoming you back in the future.
Anonymous, February 2026
"Polite and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The CUPRA Formentor that I purchased has been good, there were a few issues with the entertainment system, but I think I have resolved it now. The guys at CarTime were very good, they were polite and helpful, they took care of all of my needs and I would definitely recommend them. I will most likely buy my next car from them.
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Aftersales from Dealership in response to Polite and helpful
Thank you so much for your review. We are so pleased to hear that you are enjoying your Cupra and that you have managed to resolve the entertainment system - if there's anything you need us to help with just give us a call and we will be happy to help you. Its so lovely to hear that the team looked after you - they will be so pleased to receive this feedback. Thank you so much for the support and we look forward to welcoming you back in the future.
Michael R, February 2026
"Bang on!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Vauxhall Mokka has been bang on, and so was the service which I received. We are going back to CarTime on Sunday, as my girlfriend is test driving a car, as we need another one.
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Aftersales from Dealership in response to Bang on!
Hi Michael,
Thank you for your brilliant feedback! We are so pleased to hear that you are enjoying your Vauxhall Mokka. It's even better to hear that you are coming back to visit us on Sunday - recommendations mean so much to us. Thank you so much and we look forward to welcoming you back
Joan R, February 2026
"Haider was wonderful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I dealt with a gentleman called Haider, and he was wonderful. I could not have asked for more, it was fantastic. 5 stars.
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Aftersales from Dealership in response to Haider was wonderful
Thank you so much Joan. We are so pleased to hear that Haider looked after you - we will pass these kind words onto him. Its great to hear your experience was positive. We hope to welcome you back in the future.
Joshua H, February 2026
"The service has been fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I don’t live close to Cartime at all and they were nothing but accommodating for me, always asking me if I needed anything I can ask. I was interested because of the price point and the selection of cars too. The only thing I noticed is the colour of the back bumper and the front is slightly different to the car but I seen a lot of others have been having that problem too but that’s the only thing the customer service was second to none, Five stars I rate them very high.
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Aftersales from Dealership in response to The service has been fantastic
Hi Joshua,
Thank you so much for your review - it really means a lot to us. We're especially pleased to hear that you found the team accommodating and supportive throughout your buying process and we will be sure to pass your kind words onto them. We appreciate your feedback regarding the colour of the back bumper, if this is still the case please don't hesitate to get in touch with us. Thank you and we hope to see you again in the future
Lucy M, February 2026
"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5
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Aftersales from Dealership in response to Five stars
Hi Lucy,
Thank you so much for the 5 star rating - your feedback goes a long way. It means a lot to the team to know you had a great experience. Thank you for taking the time to leave us a review.
Matt M, February 2026
"VW Golf"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We're happy with the Golf and Pip our salesman was really good, the car we bought was without mats which they fixed, but they weren't official golf mats. However, the team were friendly and were quick to sort everything out. We had a 2009 car, and it went kaput, I was searching on Autotrader and they seemed to have the best diesel car of that mileage, plus they were fairly close by.
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Aftersales from Dealership in response to VW Golf
Thanks so much Matt - your feedback means a lot to us. We are so pleased to hear that you're happy with your Golf. It's lovely to hear that Pip was able to assist you, we will be sure to pass these kind words onto him. Thank you for the feedback regarding the mats, we really appreciate this as it helps us to improve. We hope to see you again in the future.
Henry R, February 2026
"Hyundai i20"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Fiesta I had was getting a little bit too old and just wanted a nicer car, I was looking for a specific Hyundai i20 and they had the spec I wanted with lowest miles and had the best rate. They've got a couple of garages, and I went to the wrong one at first and one of employees took me to the right one and dropped off which was quite nice of him.
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Aftersales from Dealership in response to Hyundai i20
Hi Henry,
Thank you so much for your positive review - we really appreciate it. We are so pleased to hear we had the exact Hyundai i20 you were looking for. We love hearing how helpful our team were to you and we will pass this positive feedback onto them. Thank you for your custom and we look forward to welcoming you back in the future
Billy W, February 2026
"Effortless due to Mohamed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My rating is going to be a 5, the sale of the car was all effortless due to the salesman Mohamed
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Aftersales from Dealership in response to Effortless due to Mohamed
Hi Billy,
Thank you so much for your 5 star rating. We are so pleased to hear that Mohamed ensured your experience was smooth and effortless, we will be sure to pass on these kind words and feed them back to him. We hope to welcome you back in the future.
Millie T, February 2026
"Golf"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Golf has been fine since the purchase. I am really happy with everything, including Mitchell, he answered all of my questions. I have no reason not to give it 5 stars.
Reviewer has confirmed their email address
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Aftersales from Dealership in response to Golf
Thank you so much for your review Millie, it really does mean a lot to us. It makes us so happy to know that you are enjoying your new Golf. It's lovely that Mitchell ensured that your car buying experience went smoothly and answered all your questions - we will be sure to pass on your kind words. We hope to welcome you back in the future.
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