Absolutely terrible service received! , Cartime’s after service + communication is either slow or non-existent, no matter how many times you call, email, send emails to managers and raise official complaints your messages will be ignored or fobbed off that you “will get a call back” which does not happen even with promises from manager that a call back will be held in 2-3 days. They do not hold their word or signature from what I have seen so far !. Unfortunately my car purchased from them had over £2000 of issues most of which I got sorted luckily by the manufacturer warranty, not to mention when picking up the car I found numerous cleanliness issues with it, i.e food in vents, food in armrests; I raised all of these issues to Cartime the following day after collecting the car, This was two weeks ago and I have been chasing them ever since, and to top it all off they have not given me my £100 holding deposit back or taken it off the price off the car on completing. I will be taking this review further. I am NOT happy with any of this at all.

I recently bought a Skoda Octavia vrs and was served by salesman Haider who took me for a test drive who was very helpful with explaining anything I needed to know about the car and made buying the car stress free and was very efficient I would recommend this salesman

Do NOT deal with Andy Glover. I’ll just start with that. He sold me a car which was faulty to which the police were arriving to my house due to the fault. After threatening the motor ombudsman they agreed to swapping my car. I am very fortunate to own a private Reg - they sold the car I returned with my private registration plate on and 18 months later I STILL don’t have my plate assigned to my car. Rather than sorting this out they have blocked my email address, IMAGINE blocking someone rather than sorting it. I cannot stress enough how much everyone needs to avoid cartime. They are rude, unprofessional, *creepy* and will do anything to make a quick sale, rip you off and leave you to pick up the prices. AVOIS

Proceed with caution. Saw an Insignia car for sale. Before I bought it, I checked with the salesman (Martin Travis) and, amongst other things, was told by him and his colleague it had a full service history available online. After I bought it, that turned out to be a lie. The sales Manager (Paul Corbin) checked with his team and they denied saying it had a full service history. So they are liars and when I asked for a refund they said "no". In addition, on their website, all cars "are sold in as new condition" and with "a full service and MOT if needed". That is also a lie. My car was supplied without a current service and with a faulty blind spot sensor on the off side mirror. After arguments, I returned the car for its much needed service. The service team argued that spark plugs were not part of the service, despite Paul Corbin agreeing to them. They also argued about checking for damage before I gave them the keys and returning the old parts to me so I could see what they had replaced. However, one of the service team took initiative and sorted things out... credit to this friendly chap! However, on collection, I checked and they had even put the wrong oil in. So, if you are buying from this company, remember that they cannot be trusted. Some of their staff are liars and some like to argue. Of course, that does not mean they are all the same. Make sure you research your car before you buy it, ensure everything you discuss and agree is recorded or put in writing and do not pay for it until you have a full, complete, unambiguous description of what you are buying. After that check, check and check again to ensure that everything they have agreed to has been done properly. I think this would have been a much better experience for me if the team I dealt with has been upfront to start with. I would not have bought this car but I may well have bought another.