These five star reviews are given in exchange for love2shop vouchers (£10) this is what accounts for the large number of them. Let’s start at the beginning. After looking online for a Hyundai i800 I found this company who had around 19 for sale all around 2 years old with an average of 30k on the clock. I spoke with a lad called michael who told me they do a 0% finance deal over 18 months which was very tempting so I took the missus and father in law on a 2 and a half hour trip. After looking at some we settled on one to test drive. Straight away there was an engine management light “it’s due to lack of fuel” was the salesman response. I asked for a printed report of the diagnostics and was told it would just be sorted. The finance deal of 0% was only available if I took a £2600 3year warranty package (the car has 3 years manufacturer warranty left so why would I bother). I told the salesman (Ian M) that I would be paying off the finance within 30 days and so wanted to know what the total cost of credit would be. He pointed to his computer screen and said 10 pounds. Why would you believe a salesperson you are saying to yourself... Well I did. The missus drove the car away and rang me around 10 minutes later to tell me the engine management light was back on and said she was back at cartime. I called her back and she told me the sales manager had told her to take it to our local Hyundai Dealership who would sort it. The next day we called to try and get an appointment (two weeks) so had to have the car diagnosed locally which indicated a sensor fault. Parts were fitted over 5 visits to the dealership and still no joy. MOT changes this year (2018) state that ANY engine management light is a fail. Cartime sold a faulty car knowingly. They initially said they would accept the car back but now are refusing to do this even after the finance company have been involved. One of the directors accepted the sales man required training and offered some monies as a goodwill gesture (after we mentioned having some secret shoppers pay them a visit) but this has also been revoked even though I have emails from them stating this. If you are thinking of visiting them, save the time, if you are reading this AFTER buying from them you aren’t an idiot you were simply lied to. I would advise doing what I am doing and contacting the Financial Ombudsman and the Motor Ombudsman if they get enough complaints we might get some justice.

Purchased a car on 31/01/18 on condition a spare tyre and car mats were included in the deal despite numerous visits and phone calls always being told car mats had been ordered and would be available in the morning I still waiting and when I checked on spare tyre that salesman had put in the boot of car it is half the size of the wheels on car and of no use if Cartime can con people over small cost items then can you really trust the cars they are selling I know for one I would never purchase anything from them ever again and have made sure friends and family and people I work with wouldn’t either