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Not being local I arranged to look at a car this company had on sale on auto trader, they took a "fully refundable" £100 deposit off me for a car that I was told was in "very good" condition with no issues. We then travelled nearly 2 hours to view / test drive and found the car was not in the condition I was told. Cracked front grill, fairly large dent in the front not shown on photos, dent in the boot not shown in photos, mold inside the car to the extent that some of the elastic netting had perished and a fault with the tyre pressure monitoring system "failing" which 2 salesman both tried to shrug off as a tyre needing to be pumped up (it wasn't a tyre it was a fault with the system). These issues, and the fact that they knocked money off the agreed valuation of my car meant we did not want to go ahead with the deal. The salesman and on shift manager then went on to try some old school pressure selling tactics with an offer "that is only available if I take it now" which I did no appreciate so requested the £100 deposit back which the salesman agreed was fine, 10 days later and I still don't have a refund The salesman that was very responsive when I was interested in buying now ignoring me. Looks like I'll have to claim back through my credit card company. Terrible service, I'd advise steer well clear, definitely don't do what I did and travel a long way as you may well be wasting your time.
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AVOID bought a car from salesman paul owen at cartime and on collection day the car wasn't really presented as expected but nothing a trip to my local valeter wouldn't sort but something you shouldn't have to do when buying a new used car.. I also got told they'd lost the spare key but not to worry as a replacement had been ordered. After many phone calls and emails I haven't received the spare key and just being told that Paul Owen doesn't work there anymore or is off that day and they will look into it and ring me back, which never happens. Its just a load of dodgy carsales men under 1 roof. I for sure won't be using cartime again or recommend to anyone.
I have had to put in an official complaint to the ombudsman . I purchased a vehicle on the 7th of September. When purchasing the vehicle, the salesman didn't make me aware of the faulty ignition switch. After purchasing the vehicle, day later I was having issues starting the car it needed a few attempts of pressing the switch. I took it back to car time Rochdale and they confirmed there is a fault in the ignition. The service team in bury car time ordered a new ignition switch but they said its on recall and it'll take up to 2 weeks. Its now been nearly a month and my vehicle is still not fixed. I'm having to chase everyone up and no1 is giving me callbacks or updating me. It's the worst service I have ever received and very unprofessional. I'd never go back here to buy a vehicle ever again.
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Cartime Rochdale is an Independent dealership that is based in Rochdale. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2012
Cartime Rochdale
Edinburgh Way
Rochdale
Greater Manchester
OL11 2PD
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