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This is my first time getting a car through Carzoopa Southampton. I spoke firstly with Nick and secondly with Liam. They were both very thorough and worked hard to find a car well suited to me. I received my new car today after taking it for a test drive and I’m very happy with the experience from start to finish. Service was prompt and efficient. I’d happily use this company again.
WROTE MY CAR OFF, COLLECTED ONE FORM THEM THE SAME DAY, SORTED EVERYTHING FOR ME SUPERQUICK!
Been using carzoopa since 2017 and on my 3rd vehicle, always polite and helpful. Picked my car up last saturday. I was asked to leave a review as some of the ones on this site seem very exaggerated! I have had an issue with a car from them before, however they dealt with it immediatly
Reviewer has confirmed their email address
Alex was very helpful and efficient really easy and friendly to talk too
Read some reviews and was a little unsure whether to use or not but they had the car i wanted, so i called them, I can honestly say it was a pleasure to deal with them all in carzoopar southampton.
Purchased, small issue with an engine management night, Carzoopa sorted the issue quickly! i guess it hard to remember they don't make the cars, just sell them. Aftersales 10/10 would use again.
I would recommend Alex he had alot of time for me and kept un contact daily.
Got my car within one day couldn’t be happier!! And they offer Full MOT with no advisory’s, service and warranty!
Reviewer has confirmed their email address
Would like to thank Alex for all his help with my new car I am a returning customer and would recommend these guy’s for service and professionalism
Partner got a car from here around 8 weeks ago. We drove from Devon to collect the car and swapped our lovely Car in exchange. Once we had got there with 4 children under 6, the car claimed to have been cleaned in and out- it wasn’t. Their was old food in the consol part, their was dirt and fluff everywhere and crumbs in between the seats. Aside from this, shortly after driving back we realised the car wasn’t driving as well as it should, but believed it was due to it needed a good run. After my partner came to collect me one day, he broke down. The car had completely stopped on him with 2 children in the car stuck in the middle of no where! After contacting AA they had explained it was the head gasket, and this had looked like a issue that’s been their first sometime. Part of the bonnet was superglued on from previously being at the garage too. We had to pay a substantial amount of money ti get the car towed back to our home address, again with 2 small children, in the middle of no where. After we got it back, we had contacted the the garage many times about our situation and explained we wasn’t happy at all and wanted something doing, because it was still within its warranty, after many failed attempts of them calling us back when we was told we would get a call back, we took matters into our own hands and realised it was going to cost over 1000 to fix! We realised we don’t have that sort of money upfront or even as savings. So again, contacted the garage and said they can pay for it and they can sort it because now they’ve left us without a car, unable to get children to school, unable to get to work, unable to get anything. The garage basically won’t take ANY fault, they won’t accept their wrong doings & they take for ever to get back to you! Along with lying to you, to give you what you think is true. They don’t care about anyone but themselves. Extremely rude to deal with and handle, yet seem so lovely to start with. Absolutely disgusting garage and people I don’t even know how their still going, I will be taking this a lot further to ensure what their doing is thoroughly looked at as I believe it’s well and truly illegal. I will be taking this further because their selling death trap cars, cars that are absolutely shite. You need to take your head for a wobble if you ever go here for any services. Stay the hell away! It will mess with your mental health, it will mess with your financial situation and it will just all round mess with you.
Jason James in response to Don’t even waste your time
good afternoon, i have read your review in great detail, and i am left in the same situation. They had sold me a vehicle back in march 2022, and it had broken down after only 2 days. The car had faults prior to being sold, but these had been cleared by a third party prior to them selling it. I had tried to reject the vehicle with my finance company, but they had refused as Carzoopa had said they were going to get it fixed. After 3 month of waiting, the car was eventually returned to me, but again after one week it is broken down again. They have supplied me with courtesy cars, and they are worse then the cars that they sell. bold tyres, grinding brakes, engine lights on everywhere. I am now in the process of trying to get my finance company to carry out an unwind, as they have no care in there customers or the safety of the vehicles they supply. I have also spoken with a local newspaper, who are coming to talk to me next Tuesday and have emailed the BBC Watchdog and am just awaiting a response. I have videos and pictures of the cars being sent out as courtesy cars, and voice recordings of some of the things they have said to me. All they are interested in is money, and do not give a dam about what conditions these cars are in. I do not want any more dealings with them, and i would advise others to be very careful when purchasing any thing from them. They are your best friend when looking to buy, and lie, do not return calls, and abusive when you have a problem.
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Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2013
Carzoopa Ltd (Closed Down)
G3, Mill House Centre Commercial Road
Southampton
Hampshire
SO40 3AE
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00-16:00 |
Sun | By appointment only |
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