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26 reviews from our car dealer reviews community
Leave a review for Castle 4 Cars
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Castle 4 Cars
Leave a review
"A fantastic personal service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars at Castle 4 Cars are immaculate and service/ buying experience was superb. I would highly recommend and would ask Luke to assist me on a search in the future

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+0 Found this review helpful
"I wouldn't go any where else"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've bought multiple cars from castle4cars & had many years of trouble free motoring. When the time comes to replace my car I will going back to get another one. Thank you Luke much appreciated :)

"Great company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought my car 3 years ago on finance at a great affordable monthly payment..its been the best car i have had it failed only 1 mot on lights only.i would defo use castle4cars again..they are lovely and helpful.

Luke from Castle 4 Cars in response to Great company

Thank you Tracy for your positive review, very much appreciated and hopefully we look forward to doing more business with you in the future!

"Worst service ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I viewed and purchased a car from Castle 4 Cars with my son in law. The car started to make bad noises and then engine just stopped and cut out. As purchase was within 30 days so we politely asked for a full refund. Luke the salesman scream and shouted abuse down the phone. Still can’t believe it. It’s now going to court. Please do not go near this garage.

"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just got a lovely Ford Focus from castle4cars I wouldn’t hesitate to recommend them to any of my friends

Luke Castle from Castle 4 Cars in response to Brilliant customer service

Thank you for your positive feedback Carey. We look forward to doing business with you again in the future.

"Thank you Castle 4 Cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found the Jaguar, on-line, at Castle 4 Cars, was close to what I was looking for, made an on-line enquiry in the evening through their site and got a reply within half an hour. As I was 300 miles away arranged an A.A. inspection which highlighted certain issues, all were addressed and evidence of work done, With pictures, was e-mailed to me. Had several phone conversations regarding purchasing the car, response was always excellent, agreed a fair price and arranged collection. On arrival the Jaguar was better than expected, well presented and in mint condition, the welcome was excellent, cup of tea ready, hand over was done quickly and efficiently and I was away with my purchase. Other cars on the forecourt appeared to be in good and presentable condition. Well worth the 600 mile round trip. Thank you Luke, George and all at Castle 4 Cars, your service, attention and customer service was perfect. I have dealt with many dealerships over the years and Castle 4 Cars in my experience cannot be faulted.

Luke Castle from Castle 4 Cars in response to Thank you Castle 4 Cars

Thank you Henry for your review. Hope you continue to enjoy the Jag! Always nice to here positive feedback.

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just purchased a Vauxhall Merriva from here and the service was great. Not at all pushy and listened to what I wanted. Paid a good fair price and the car drives lovely. Would definitely recommend them and use Castle 4 Cars again.

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+0 Found this review helpful
"Great car!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my vauxhall zafira from Castle 4 cars in February! Very friendly and fantastic customer service, the car is brilliant and no complaints! Thank you.

"Unhappy driver"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Castle 4 Cars in April, big mistake. Within one week I had to call the aa out and get emergency repairs done, three weeks later, more went wrong with the car, overall had over £1000 of work done within a month of purchase. I contacted this company to advise I had to have the work done otherwise I couldn't get home (and had no way of getting the car to them otherwise) they were rude and unhelpful and said I was overcharged and they would have done it cheaper (despite being unable to get the car to them!). In the end, they stopped communicating with me, which shows just how could their customer service is. I would also suggest that you do a thorough check on the history of the car before purchasing from him, checking previous work, mot's, mileage etc

"J Webb"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've brought 2 cars from this dealership and cannot fault them at all, my second car had an issue with a power steering pump in which they replaced without hesitation. I would highly recommend this garage! Thanks Mr Webb - Lymington

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Dealership Information

CASTLE 4 CARS, in Southampton Hampshire

At Castle4cars we offer a no hassle, relaxed approach. We welcome our customers to come on site and take their own time to look around at what we have to offer, whilst always being available if you have any questions, need the keys to take a closer look, want a test drive or need any help.

We offer finance packages to suit all budgets, part exchange is welcomed and extended warranties are available.

We look forward to your enquiries.

Flexible out of hours appointments available please call us.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2007

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.4 out of 5 stars — Rated Very Good
Excellent
22
Very Good
0
Average
0
Poor
2
Terrible
2

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    Contact Information

    Address

    Castle 4 Cars
    7 Malmesbury Road
    Southampton
    Southampton
    SO15 5FT

    Get in touch

    02380 702776
    http://www.castle4cars.com

    Opening times
    Mon 09:00-1800
    Tue 09:00-1800
    Wed 09:00-1800
    Thu 09:00-1800
    Fri 09:00-1800
    Sat 09:00-1700
    Sun 10:00-1600

    Dealership Statistics

    84%
    Would recommend this dealer to family and friends
    19%
    Percent of reviews responded to by this dealer

    Additional Information About Castle 4 Cars

    Company Formed: 2007
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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