Went to this company to buy a Kia Sorento as we have a growing young family so wanted something big with 7 seats aswell as something big enough to tow our caravan. Upon taking it to a garage to check the suspension it turns out the car has had the whole all wheel drive system removed. After calming down at finding out I had been lied to and scammed I rang them to explain. Very polite they told me they’d sort it. And that’s where it stopped, they ignored all phone calls and would only answer a text telling me they were trying to source the parts. This was yet another lie. I took legal advice but unfortunately I can’t afford to take them to court so that’s them who wins there and me left with a car that is not what was advertised and missing several thousand pounds worth of parts. Please don’t fall for the good reviews that they select to be visible on their auto trader page. I’ve now sees so many more reviews similar to mine that I wish I had seen before. Avoid at all costs.

Worst experience ever.

I would be incredibly careful buying a car from this garage. I bought a 2014 mini with low mileage and a 12 month mot with no advisories. Sounds great! It wasn’t. We collected the car after 3 days (they wanted to clean it and check it over) and it was filthy, it smelt musty and dirty. The car had a broken wing mirror and a few scratches that hadn’t been advertised, I can live with that, easily sorted, it’s an older car. Within a day the engine light had come on and the tyre pressure light. They were great, take it to your nearest garage and we’ll get it sorted for you. I did that, the car needed to go back to mini for the issue. 3 months later, they’ve dropped off the face of the Earth. I would call and txt daily to hear them in the background saying “oh tell I’ll call her back later”. Unsurprisingly, no call. We end up threatening legal action and all of a sudden, they’re ready to help. The car goes to bmw and they complete a health check. It needed £900 worth of engine work including a new turbo pipe, it had a punctured tyre, one close to the legal limit, a broken seatbelt and corroded breaks. They only agreed to fix the seatbelt and engine. 3 weeks later they’re still not paying for it. I’m now without a car for 4 months. Eventually it gets paid and I get my car. I still had to pay for new tyres, new breaks, new wing mirror. You tell me how that passed the in house MOT…. I’m absolutely appalled that someone would sell such an unsafe and battered car.