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21 reviews from our car dealer reviews community
Leave a review for Cavectra Centre
Leave a review

21 reviews from our car dealer reviews community

Leave a review for Cavectra Centre
Leave a review
"Can someone help me"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi I an going through a horrible experience with Cavetra centre, if anyone has been through the same or similar and think you can help in any way, please reach out to me as they sold me a faulty vehicle and not taking responsibility. comingtospain2020@hotmail.com

"Worse dealership don't buy..."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst dealership we have ever been to, we Brought a land rover discovery sport from them back in April, when we arrived there was mud all in the car, tree scratches down the passenger side and both passenger tyres had huge gauges in them and a number plate light hanging out, front break pads, disc and sensors where ruined, the rear breaks where also f**ked, The car should never of past an MOT the day before we arrived... its taken two months of arguing with them and having to go through our finance company to get a result for our repairs to be done. YANNIS is very unprofessional, uncooperative and every chance they get they fob you off and make excuses as to why they won't pay or make out that they have paid and its down to us to claim a refund. Our vehicle has been sat in the garage everyday since we drove 2 hours home with the vehicle and for them to go from very helpful to extremely difficult. I would not recommend buying a car from them or having any repairs done on your vehicle because they cut corners and bodge work. This place should legally not be running. AA approved I think not.

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"Do not buy "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car around 9 months ago. Which came fully serviced. Yeah right! After 2 miles engine management light came on so the car went back. They took it to their garage and called me to say it was ready. 1 day later light was back on again so again car went back. Again same thing happened. Lights been on since so I brought it to another garage and both timing chain and camshaft were broke, car hadn’t been serviced in a very long time and the oil filters were never actually changed l. Just be careful when you’re buying a car from this lot.

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"RUBBISH"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got a car from here and have not stopped having problems with it i addvise people not to buy a car from this terrible car dealer they are quick to take your money and give you a broken car (scam artist) at cavectra scum

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to the cavectra centre in grays essex to look around for a car and i meet ricky and his team they helped me alot and i purchased a nice family car ricky and his team were really helpful easy to talk to if you are looking for a car go and see ricky...

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My fiancé brought an Aldi a4 then my son went back and brought a Range Rover. Very friendly and great service.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was well looked after. The guys are great. Don't look elsewhere to a get car but here.

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"Lovely car buying experience"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely experience buying my new convertible with Ricky!! Came in with my daughter and he had both of us in stitches. Never had such fun buying a car before. Took my old car no problem and sorted us out with a new one no hassles. Very honest and lovely guy. My daughter is already planning to come back and buy herself 4X4 later on this year. Many thanks again

"Great service not pushy but very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ricky was brilliant, really helpful and sorted the car out really quickly and delivered my car to my door couldn't ask for more, thanks Ricky

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"Michelle nightingale"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

very happy with the service we received from Ricky, helpful, friendly, down to earth, if your looking for a car we recommend you pop in and have a look, and ask for Ricky

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Dealership Information

About the Company

Vauxhall World Ltd or more commonly known as Cavectra Centre started trading as a Used Vauxhall Specialists in 2002. We pride ourselves in our before and after-sales service as customer care has been a key reason for our continued success. All our vehicles are mainly sourced from well-respected companies up and down the country. We inspect every vehicle ourselves to ensure we are buying a car that you the customer will be happy with.

Since 2002 we have come a long way, being able to stock and offer vehicles from a variety of different makes and models. We have over 100 vehicles in stock and have access to over 20,000 vehicle every week due to our vast array of knowledge and contacts.

The Cavectra Touch

Once you've selected a vehicle we will go around the vehicle with you and mark down any points we can see that you want rectifying. This can be from touch-ups, stone chips, interior carpet replacements, etc. We want to provide you the best vehicle and service for your money and if we go around the vehicle together with our customers we more or less can provide this.

We're not finished yet!

That's right we go the even extra mile and offer more! We even service your vehicle prior to collection/delivery as part of the preparation of your vehicle and we don't just stop there! We also cover your MoT advisories as well!

Cavectra Warranty

All our vehicles come with a minimum of 3-month Parts and Labour Warranty by us. Extended warranties are available on selected vehicles.

Preparation / Collection Time / Delivery Time

All our cars are given a new MoT and Service at the point of sale. Our current turnaround time...

...from deposit to collection* is 2-4 working days.

...from deposit to delivery* is from 7 working days.

*Collection times on vehicles under 3 years old is within 24 hours Monday - Friday.

*Delivery times vary depending on post codes.

What happens if my vehicle goes wrong?

In the event that you encounter problems, have any queries or are just simply unsure on anything with your vehicle pop it in! We'll be happy to take a look and help in any way we can as quickly as possible. In circumstances when we are unable to solve any issues immediately we may request that your vehicle be booked into our workshop on the next available time slot. We do prioritise all our sales vehicles on mechanical booking slots.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2002

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews3.7 out of 5 stars — Rated Very Good
Excellent
13
Very Good
1
Average
1
Poor
2
Terrible
4

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  • Contact Information

    Address

    Cavectra Centre
    London Road
    Grays
    Thurrock
    RM17 5YB

    Get in touch

    01375 391305
    http://www.cavectracentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 15:00

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Cavectra Centre

    Company Formed: 2002
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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