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Hi I an going through a horrible experience with Cavetra centre, if anyone has been through the same or similar and think you can help in any way, please reach out to me as they sold me a faulty vehicle and not taking responsibility. comingtospain2020@hotmail.com
Worst dealership we have ever been to, we Brought a land rover discovery sport from them back in April, when we arrived there was mud all in the car, tree scratches down the passenger side and both passenger tyres had huge gauges in them and a number plate light hanging out, front break pads, disc and sensors where ruined, the rear breaks where also f**ked, The car should never of past an MOT the day before we arrived... its taken two months of arguing with them and having to go through our finance company to get a result for our repairs to be done. YANNIS is very unprofessional, uncooperative and every chance they get they fob you off and make excuses as to why they won't pay or make out that they have paid and its down to us to claim a refund. Our vehicle has been sat in the garage everyday since we drove 2 hours home with the vehicle and for them to go from very helpful to extremely difficult. I would not recommend buying a car from them or having any repairs done on your vehicle because they cut corners and bodge work. This place should legally not be running. AA approved I think not.
Reviewer has confirmed their email address
Got a car around 9 months ago. Which came fully serviced. Yeah right! After 2 miles engine management light came on so the car went back. They took it to their garage and called me to say it was ready. 1 day later light was back on again so again car went back. Again same thing happened. Lights been on since so I brought it to another garage and both timing chain and camshaft were broke, car hadn’t been serviced in a very long time and the oil filters were never actually changed l. Just be careful when you’re buying a car from this lot.
Reviewer has confirmed their email address
I got a car from here and have not stopped having problems with it i addvise people not to buy a car from this terrible car dealer they are quick to take your money and give you a broken car (scam artist) at cavectra scum
I went to the cavectra centre in grays essex to look around for a car and i meet ricky and his team they helped me alot and i purchased a nice family car ricky and his team were really helpful easy to talk to if you are looking for a car go and see ricky...
My fiancé brought an Aldi a4 then my son went back and brought a Range Rover. Very friendly and great service.
I was well looked after. The guys are great. Don't look elsewhere to a get car but here.
Reviewer has confirmed their email address
Lovely experience buying my new convertible with Ricky!! Came in with my daughter and he had both of us in stitches. Never had such fun buying a car before. Took my old car no problem and sorted us out with a new one no hassles. Very honest and lovely guy. My daughter is already planning to come back and buy herself 4X4 later on this year. Many thanks again
Ricky was brilliant, really helpful and sorted the car out really quickly and delivered my car to my door couldn't ask for more, thanks Ricky
Reviewer has confirmed their email address
very happy with the service we received from Ricky, helpful, friendly, down to earth, if your looking for a car we recommend you pop in and have a look, and ask for Ricky
Reviewer has confirmed their email address
About the Company
Vauxhall World Ltd or more commonly known as Cavectra Centre started trading as a Used Vauxhall Specialists in 2002. We pride ourselves in our before and after-sales service as customer care has been a key reason for our continued success. All our vehicles are mainly sourced from well-respected companies up and down the country. We inspect every vehicle ourselves to ensure we are buying a car that you the customer will be happy with.
Since 2002 we have come a long way, being able to stock and offer vehicles from a variety of different makes and models. We have over 100 vehicles in stock and have access to over 20,000 vehicle every week due to our vast array of knowledge and contacts.
The Cavectra Touch
Once you've selected a vehicle we will go around the vehicle with you and mark down any points we can see that you want rectifying. This can be from touch-ups, stone chips, interior carpet replacements, etc. We want to provide you the best vehicle and service for your money and if we go around the vehicle together with our customers we more or less can provide this.
We're not finished yet!
That's right we go the even extra mile and offer more! We even service your vehicle prior to collection/delivery as part of the preparation of your vehicle and we don't just stop there! We also cover your MoT advisories as well!
Cavectra Warranty
All our vehicles come with a minimum of 3-month Parts and Labour Warranty by us. Extended warranties are available on selected vehicles.
Preparation / Collection Time / Delivery Time
All our cars are given a new MoT and Service at the point of sale. Our current turnaround time...
...from deposit to collection* is 2-4 working days.
...from deposit to delivery* is from 7 working days.
*Collection times on vehicles under 3 years old is within 24 hours Monday - Friday.
*Delivery times vary depending on post codes.
What happens if my vehicle goes wrong?
In the event that you encounter problems, have any queries or are just simply unsure on anything with your vehicle pop it in! We'll be happy to take a look and help in any way we can as quickly as possible. In circumstances when we are unable to solve any issues immediately we may request that your vehicle be booked into our workshop on the next available time slot. We do prioritise all our sales vehicles on mechanical booking slots.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2002
Cavectra Centre
London Road
Grays
Thurrock
RM17 5YB
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 15:00 |
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