I have purchased an assortment of Volvo cars from Cecil and Larter over the past 30 years, 10 in all. The company was recently taken over by the Holden Group and I am pleased to say the service I received from the staff on my last purchase on 20 November 2023 was as good as it had ever been, many of the same staff still worked there. So thank you and it is a dealership I would wholeheartedly recommend.

Picked up a used VW from Cecil and Larter today in Bury St Edmunds, have to say service was excellent as was the car. Salesman Charlie Saunders was my contact there couldn’t have been more attentive, No hard sell or pushy salesman techniques just honest comments and observations. Really nice guy .Made the purchase very easy ,would definitely recommend him and the garage. Thanks Charlie Have a good Christmas.

We were very satisfied with the friendly helpful service from Paul C and the staff at Cecil & Larter in Bury St Edmunds. A previous garage had been unable to fix our air conditioning unit but this was rectified, plus a few other problems we had with our Volvo. We were very impressed with the transport we were provided with to take us into town while the car was being repaired and picked up later. Thank You.

Purchased a 2008 Mercedes benz cls in nov 2017. Returned in jan 2018 for a full refund. Poor poor company. Then i get dvla summons for non payment of road tax 3 months after the car was returned. This was down to shoddy office staff not keeping paperwork in order. When i called to find out what was going on i was just fobbed off,and basically told it was my fault.... Cecil and larter in bury st edmunds are no better than a back street garage.

Bought a second hand car from their used car sales, was promised all servicing etc had been done but after collecting the car I noticed that it wasn't up to date and it also had faults. I've called and emailed but they are refusing to fix the fault and I'm now having to take them through the courts. Don't buy from Cecil & Larter full stop!

Just bought S/H V40 and visited Cecil & Larter for the first time and can't fault the service I received.

This is in reference to their used cars. Despite being on a test drive and asking if they could check the best price the man came back and talked to us about servicing etc etc. He then had another look around the car and promptly announced it had been sold by his Head Office in the 2 minutes that we had stood talking, except his phone had not rung!!! On heading over to main office to complain the manager responded that it had been sold and that he .could sell that car for £1500 more..than it was advertised for..maybe a faux pas on his part but I suspect that is what they intend to do! A dealer only interested in his pocket and not genuine customer service.