3% Reviews
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69% Recommend
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63 reviews from our car dealer reviews community
Leave a review for Chariots Of Romford
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63 reviews from our car dealer reviews community

Leave a review for Chariots Of Romford
Leave a review
"Poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view a red Astra at Chariots of Romford which had marks and dents all over the car all alloys damaged crack and hole in front bumper this was a 4K car so not cheap lucky I didn’t travel far still a waste of my time not happy.

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+4 Found this review helpful
"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

See a few cars I like on web site so went and visited chariots of Romford. The guys here are brilliant they don’t hassle you while you walking around looked . All cars are open and you can sit in to see how it feels and no one bothers you which I find great. I brought a lovely corsa in the end process very easy and plan sailing . Would go again and will def recommend this place to get a car, they will do any thing for you

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+0 Found this review helpful
"Pile of rubbish"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Chariots of Romford and had numerous problems, all expensive at that. Never again

"Highly professional and helpful service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a beautiful Mercedes from Chariots of Romford last week. The guys were so helpful and responsive from start to finish. We travelled from Ireland to buy the car. They gave us full and honest details before we left home which really helped us to decide the car was for us. When we arrived it was exactly as they described it. We are delighted !

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+0 Found this review helpful
"Extremely happy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Vauxhall Astra from Chariots of Romford and traded in our old car. The gentleman that helped us was really lovely and professional and not pushy at all. We love our new car- would highly recommend! :-)

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+0 Found this review helpful
"Fabulous company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought two cars from Chariots of Romford about 5-6 years ago. Both of those cars never had any mechanical issues and I still drive mine to this day. Both cars passed every MOT with no issues. The staff were polite and helpful. We recommend and would go back if we ever need another car.

"Rubbish service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really really really bad service at Chariots of Romford, went 3 times to get a car and let down really will not recommend anyone to this place to buy a car, always making stories.

"Horrendous! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honestly please do not even do it to yourself, I came to Chariots of Romford even after reading the reviews. I bought a Ford Fiesta, paid £100 deposit for the car, took it away and it broke down on the motorway not even 45 minutes into my journey and I came from Colchester. They took the car back I waited about 6 days only to be told they couldn’t actually fix the vehicle. My deposit of £100 was returned, but I put £20 in the car on leaving, that was not returned although they were asked multiple times. Only care about the sale of the vehicle not even a thought about safety for you or your children. Waste of time and money

"Would never go back"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from chariots of romford a year ago due to il health car has not done a lot since last june, put it through its mot in february car is only worth scrapping.On calling them while warrenty was still in place was told uts invalid as i didnt have a 6 month service done very unhelpful expected better than a year from the car they couldnt care less once they have your money would never go back there or reccomend them to anybody.

"Extremely rude salesman"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I pointed out that a car had TWO different prices on it the mature salesman was extremely rude! He did not like me pointing out the Goods of Sales Act and said that he didn't have to sell the car to me. He swiftly took the lower price out of the car - this was the car details page and not the large letters on the windscreen so one would expect these particulars to be an accurate price! Really disappointing customer treatment.

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+1 Found this review helpful

Aamir in response to Extremely rude salesman

I came home n done a search on a car I bought of them was on sale June 2019 60k mileage Price £3800 I bought on 22 feb 2020 and mileage was 79k the price was £4250 I even mention I came from Manchester all the way to London and I have to spend £400 to fix the car

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Dealership Information

Chariots of Romford have been offering their used car dealer services to people throughout the area since 1995. They not only sell used cars that are checked and approved before point of sale but that there is choice across some of the biggest names in the car industry including Vauxhall, Ford and BMW.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
63 reviews3.7 out of 5 stars — Rated Very Good
Excellent
38
Very Good
6
Average
3
Poor
4
Terrible
12

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  • Contact Information

    Address

    Chariots Of Romford
    London Road
    Romford
    Greater London
    RM7 9DD

    Get in touch

    01708 755155
    http://www.chariotsofromford.co.uk

    Opening times

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    Dealership Statistics

    69%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Chariots Of Romford

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