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Nice smiles and professionalism when selling the car. Unfortunately after something went wrong, the smiles went. Had the car for week and a half, spring went and air pipe split. Tried talking to Chartwell Suffolk about getting repaired, he offered very little money towards the repair which was already at a good price. After talking to the dealership again he upped the offer but still wasn't good enough. Called a third time, I was one sentence away from asking for a refund before he threw a tantrum and agreed to pay the full price. On top of that he blew his lid and stated that he no longer wanted anything to do with the car. Really unprofessional towards the end which is a shame.
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I have had my VW Passat for a while now. I have had a couple of issues with it but nothing that can't be fixed. Chartwell Suffolk have been really helpful and friendly and I would happily recommend this dealership
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Chartwell Suffolk Ltd is an Independent dealership that is based in Frinton-on-Sea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Chartwell Suffolk Ltd
1-9 Walton Road
Frinton-on-Sea
Essex
CO130AA
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