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12 reviews from our car dealer reviews community
Leave a review for Chelmsford Prestige
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Chelmsford Prestige
Leave a review
"First class no nonsense service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold my BMW M3 to the company. A fair price was agreed and the transaction was seamless. I highly rate this company for their openness, honesty and integrity and would have no qualms about dealing with the them in the future. A five star service.

"Glc"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car they didnt send of v5 and now refusing to do so

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"Faulty engine, no warranty & serv hist "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Faulty engine Ford S-Max sold to me, warranty and service history not provided even though I was promised it would be sent to me a few days after I purchase the car. Each time I call Chelmsford Garage to request for the warranty and service history, I am told by the secretary that the message would be passed on to the manager. I have sent two emails to the manager and have received no reply to my emails. I feel duped.

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+0 Found this review helpful
"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my new car was very satisfied with staff and vehicle Thank you

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+0 Found this review helpful
"Great service!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If i could give Chelmsford Prestige more than 5 stars i would!! We travelled all the way from Bristol to have a look at an Audi A6. When we arrived the car looked great and the sales team were so helpful with every question we had! We purchased the vehicle and needed to take it the same day as we couldn't come back but the car needed a service and MOT so we were stuck on what to do. This is when they offered to have the car delivered to us!! We were over the moon and we had the car within 3 days. Very happy with our purchase and loving the car! Thank you to Christina and Bill

"Excellent independent car sales & garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a 2015 plate Mercedes C250d premium plus from this small- medium sized independent garage. Highly recommended for good used cars. Competitive prices, excellent sales & customer service. Very helpful about routine independent inspection and took a great deal of time and trouble preparing the car to a 1st class standard. Kindly took us for two test drives to demonstrate and explain how to get the best from this car, which was very helpful. If I could rate Chelmsford Prestige more than 5 I would.

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+0 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my wife purchased Mercedes e class estate from chelmsford prestige, very helpful staff car was immaculate for its age and miles great price and great service. thank you guys.

"DONT WASTE YOUR MONEY ON DAMAGED REPAIR"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a golf from Chelmsford Prestige and since day 1 had a fault with it, the car been previously damaged repaired, aftermarket headlights, false heated seats which didnt work, heaters didnt work, headlights needed a knock on them to get them working at times, and a dodgy drive to it like as if a wheels loose. Dont buy ever! Waste experience ever!

"Do not waste your time and money"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW X5 from Chelmsford Prestige. Biggest mistake I could make. From day 1 the car had issues with the gearbox amongst other things. We took it back and they had it 13 days to rectify the faults. They kept saying that the mechanic was part time and hadn’t had time to fix it. The day I got it back I was told they were also waiting for a part for the washer jets as they had previously been superglued - hence they weren’t working and yet Chelmsford Prestige had put a new mot on the car prior to sale!!!!!! That is a failure but it passed. After the gearbox faults not been rectified we got a full refund on the vehicle! Avoid avoid avoid!

"Fab service!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fab service!! Would definitely recommend Chelmsford Prestige to others! Made the process so quick and easy. Thanks for the new car guys :D

Jerry in response to Fab service!!

Seems a bit harsh as they were open about the issues, tried to clear the issues to buyer's satisfaction, then gave a full re-fund without any hassle or major delay. Obviously not a great experience but stuff happens

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Dealership Information

Chelmsford Prestige is an Independent dealership that is based in Chelmsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews3.6 out of 5 stars — Rated Very Good
Excellent
7
Very Good
1
Average
0
Poor
2
Terrible
2

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  • Contact Information

    Address

    Chelmsford Prestige
    Galleywood Road
    Chelmsford
    Essex
    CM2 8BY

    Get in touch

    01245 933579
    http://www.chelmsfordprestige.co.uk/

    Opening times
    Mon 09:00 - 18:30
    Tue 09:00 - 18:30
    Wed 09:00 - 18:30
    Thu 09:00 - 18:30
    Fri 09:00 - 18:30
    Sat 09:00 - 17:30
    Sun CLOSED

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Chelmsford Prestige

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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