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Sold my BMW M3 to the company. A fair price was agreed and the transaction was seamless. I highly rate this company for their openness, honesty and integrity and would have no qualms about dealing with the them in the future. A five star service.
Faulty engine Ford S-Max sold to me, warranty and service history not provided even though I was promised it would be sent to me a few days after I purchase the car. Each time I call Chelmsford Garage to request for the warranty and service history, I am told by the secretary that the message would be passed on to the manager. I have sent two emails to the manager and have received no reply to my emails. I feel duped.
Reviewer has confirmed their email address
Brought my new car was very satisfied with staff and vehicle Thank you
Reviewer has confirmed their email address
If i could give Chelmsford Prestige more than 5 stars i would!! We travelled all the way from Bristol to have a look at an Audi A6. When we arrived the car looked great and the sales team were so helpful with every question we had! We purchased the vehicle and needed to take it the same day as we couldn't come back but the car needed a service and MOT so we were stuck on what to do. This is when they offered to have the car delivered to us!! We were over the moon and we had the car within 3 days. Very happy with our purchase and loving the car! Thank you to Christina and Bill
Recently purchased a 2015 plate Mercedes C250d premium plus from this small- medium sized independent garage. Highly recommended for good used cars. Competitive prices, excellent sales & customer service. Very helpful about routine independent inspection and took a great deal of time and trouble preparing the car to a 1st class standard. Kindly took us for two test drives to demonstrate and explain how to get the best from this car, which was very helpful. If I could rate Chelmsford Prestige more than 5 I would.
Reviewer has confirmed their email address
Me and my wife purchased Mercedes e class estate from chelmsford prestige, very helpful staff car was immaculate for its age and miles great price and great service. thank you guys.
I purchased a golf from Chelmsford Prestige and since day 1 had a fault with it, the car been previously damaged repaired, aftermarket headlights, false heated seats which didnt work, heaters didnt work, headlights needed a knock on them to get them working at times, and a dodgy drive to it like as if a wheels loose. Dont buy ever! Waste experience ever!
I bought a BMW X5 from Chelmsford Prestige. Biggest mistake I could make. From day 1 the car had issues with the gearbox amongst other things. We took it back and they had it 13 days to rectify the faults. They kept saying that the mechanic was part time and hadn’t had time to fix it. The day I got it back I was told they were also waiting for a part for the washer jets as they had previously been superglued - hence they weren’t working and yet Chelmsford Prestige had put a new mot on the car prior to sale!!!!!! That is a failure but it passed. After the gearbox faults not been rectified we got a full refund on the vehicle! Avoid avoid avoid!
Fab service!! Would definitely recommend Chelmsford Prestige to others! Made the process so quick and easy. Thanks for the new car guys :D
Jerry in response to Fab service!!
Seems a bit harsh as they were open about the issues, tried to clear the issues to buyer's satisfaction, then gave a full re-fund without any hassle or major delay. Obviously not a great experience but stuff happens
Chelmsford Prestige is an Independent dealership that is based in Chelmsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Chelmsford Prestige
Galleywood Road
Chelmsford
Essex
CM2 8BY
Mon | 09:00 - 18:30 |
Tue | 09:00 - 18:30 |
Wed | 09:00 - 18:30 |
Thu | 09:00 - 18:30 |
Fri | 09:00 - 18:30 |
Sat | 09:00 - 17:30 |
Sun | CLOSED |
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