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7 reviews from our car dealer reviews community
Leave a review for Cheshire Motor Group
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7 reviews from our car dealer reviews community

Leave a review for Cheshire Motor Group
Leave a review
"Run away as fast as you can"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this company and I have had nothing but trouble with it. So many problems that needed to be fixed. 12 months MOT apparently. My mechanic stated this car should not have passed the MOT. I've been sold a shed on wheels. False promises and missed appointments to get it fixed. Now radio silence. I'm stuck paying for a car that does not work. A company with no ethics or morals. Save yourself the stress and heartache. DO NOT BUY FROM HERE!!!!

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+0 Found this review helpful
"Absolutely ABYSMAL - Do Not Use!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Syed was really helpful at first, and very kind. We explained to him at purchase that my Wife needed the car ASAP for visiting her disabled NHS patients. He promised us the car by Wednesday. The car did not arrive Wednesday, and it took many hours and texts for Syed to respond. He eventually said that we'd have the car "Thursday absolute latest". He said the garage couldn't fit the car in for the MOT. This is the first in the series of "If you can't deliver, don't promise" which Syed needs to learn from. It only needed two tyres replaced! Minimal work. Thursday came and went. No car. After many more calls and texts, Syed told me the delivery driver had let him down, and that it would be delivered Friday. We explained we'd be out Friday evening (due to a funeral function) and he promised he'd arrange for delivery Friday earlier/later or Saturday morning at 10am. 10am Saturday came, no car. 11am came, no car. 12 Noon came, no car. I continued to ring, and then was told I was being "disrespectful" as he was dealing with another handover at the time. I kept ringing as we'd been fobbed off for the last four days and I genuinely thought we might have been scammed (see other reviews). Eventually, at 1pm he rang back and told me the car would be here within 15 minutes. 45 minutes later it arrived, thank goodness. Sadly, he had the nerve to charge me £30 for the delivery after almost a week of messing me around. I paid it, because we were desperate for the car. Syed said I was being disrespectful for ringing 30+ times on Saturday morning. But I ask; what would YOU do if you were promised things 3 days earlier that never happened? Would you be worried? Obviously! I was not being disrespectful; I was worried due to the 100% lack of communication that we weren't getting the car at all. Thankfully it arrived. No decent customer service; hours and days went by before calls or texts were returned. Absolutely hideous. Please, please, in my humble opinion, do not use this company unless you enjoy worry and stress.

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"Avoid!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this dealer which supposedly came with 3 months warranty. The car developed a problem within a month and they initially said they’d booked it in to be fixed, but they eventually stopped responding to my messages and it was clear they’d fobbed me off with a fake appointment. I tried to contact them through Facebook and they just deleted the posts I’d commented on. Has been two weeks of me not being able to get in to work. I found the car through AutoTrader so I’ve raised the matter with them also. Avoid avoid avoid!!!

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+2 Found this review helpful
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"Worst dealership I've dealt with."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Left a deposit and agreed a viewing which got cancelled at 01:40am because he went out on the lash the night before. Constantly lied about updates with the car. Ignored phone calls and messages for 3 weeks. Lied over email about issues with the car that didn't exist. Sold the car to someone else and haven't refunded my deposit!!! Worst dealership I've ever dealt with.

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+1 Found this review helpful
"Very good service "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had 3 cars from Cheshire motor group,and only ever had one issue which was resolved my most recent purchase is an Audi A6 and I can honestly say it’s the best car I’ve ever owned thanks to the the team at Cheshire motor group the whole experience was smooth from start to finish great bunch of guys and will definitely buy again

"Good to start with "
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn’t fault Cheshire Motor Group to start with very helpful but as soon as I had problems with my car the response from them was slow I got offered another car and nothing progressed I had to keep chasing them only to find out the car had two months mot was told it would have a new one put on it I paid for a diagnostic and was told I’d be refunded my £54 that never happened very disappointed I needed a car for my family and I’m now left with a car that’s got a faulty dpf filter and not got the replacement car as promised.

"Friendly, helpful and fantastic people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car from the Cheshire Motor Group last Summer. I found them so helpful, no "hard" sell. Genuine owner and staff who "cares" that the buyer has made the right choice and that you are completely happy with the deal. Highly recommend this company

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Dealership Information

Cheshire Motor Group is an Independent dealership that is based in Stockport. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
7 reviews2.1 out of 5 stars — Rated Poor
Excellent
2
Very Good
0
Average
0
Poor
1
Terrible
4

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  • Contact Information

    Address

    Cheshire Motor Group
    84-86 Reddish Road
    Stockport
    Greater Manchester
    SK5 7QJ

    Get in touch

    01619 718896
    https://www.cheshiremotorgroup.com/

    Opening times

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    Dealership Statistics

    28%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Cheshire Motor Group

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