Car Dealer Reviews is an
official partner of Auto Trader
I ignored the bad reviews and bought a car from them!!! Don’t do what I did I regret it so much they are the rudest arrogant people who simply ignore you once they have the money Absolutely apauling. I’m not entirely sure where the 5 star rating comes from on auto trader as everywhere else online carries 1 star for this shambles of a car dealer. I purchased a Jaguar from him and once he had the money in full we was just waiting on delivery. I had so much trouble getting it delivered as he just ignored all calls and texts after he got paid in full.delivery was finally arranged for Tuesday 12-1pm . I left work and got home and at 11:50 he text me to say he’s no delivering it I must pick it up at the weekend. Very angry with this I called and text no answer so I cancelled the agreement and only then did he cooperate and rearrange for Wednesday, I took the full day off Wednesday and he then at 12 pm asked me to meet him several hours from my home on the M1 if not he can’t deliver it so again I cancelled the finance and got them to unwind and only then did he give me a delivery time of 4pm. He is rude, obnoxious and a con artist
Reviewer has confirmed their email address
Would like to thank Danny for the help, rang in advance, on arrival car was ready for a test drive. He was very very helpful and not pushy in any way. Best garage I've been to by far and would definitely do business with him again.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Koa ceed
Many Thanks for the 5 Stars, your opinions are so important to us at Chrome Motors. Glad we provided an excellent service, and we hope to supply you again in the future.
BEWARE! The 6 month warranty is not worth the paper it’s printed on. This was my first and last time buying from a used car dealer. After always buying new or private I decided to purchase a vehicle from CHROME MOTORS I purchased a 7 year old Mercedes Benz which was in ok condition but needed a bit of TLC in certain areas to bring it back up to a good standard. After a test drive I decided to go ahead with the purchase as the car drove very well and I believed it’s imperfections were only cosmetic. 14 days in to owning the vehicle the list of problems was growing and it had now become major. From the steering rack knocking on full lock to the ECO mode not working now the clutch and dual mass flywheel had failed. Cost to repair in excess of £1250, no problem I believed I had 6 months warranty so would at least get some of this covered. This was not the case. After speaking to the clutch specialist at the repair garage they informed me the warranty would not cover this work and reminded me of the Consumer Rights Act which basically meant I was covered for the first 30 days of ownership and that I can return the vehicle to CHROME MOTORS for a full refund or they can repair the vehicle. I made the phone call to them to see what we could do regarding this issue with the warranty. To say he was unhappy that the garage had reminded me of my Consumers Rights was an understatement. They seemed to believe that this act did not apply to him and then like before I had purchased the car began to talk the talk and promise the world. “ I will sort this for you, leave it with me”. He never replied to any of my attempts to contact him from then on. NEVER AGAIN!
Reviewer has confirmed their email address
I can honestly say Chrome motors in Macclesfield are the best, nothing is too much trouble for the owners Danny and Natalie, there customer service is second to none, they handled every aspect of my car buying experience overalls very professional company and a pleasure to do business with.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Perfect from start to finish
Much Appreciated, Thank you for the really positive feedback. Great to hear! Enjoy your car.
Awful experience dealing with Chrome Motors. Left a deposit in good faith on a silver JEEP Grand Cherokee Overland. There is a serious problem with the transmission on this vehicle. No chance of seeing a return of our deposit despite the serious fault.
Reviewer has confirmed their email address
The owner of Chrome Motors Macclesfield is as charming as they get whilst selling you a car, and promises the earth. BUT once you’ve bought the car and have any issues he gets abusive and ignores communication. I’ve now rejected the car under the 30 day regulations as unfit for purpose but he refuses to communicate. Probably hoping it will go away !! I don’t think so, I’m taking him to small claims to get my money back.
Reviewer has confirmed their email address
Adele Chadwick in response to Unhappy
Hi just wondering if you purchased your car from chrome motors in Bramhall as I’ve brought a car in February this year and having issues but didn’t know they were in Macclesfield and wondered if was same company. Have u had any joy
Nice as pie given a cup of tea at the beginning. Once you have handed over the money Chrome Motors in Macclesfield do not want to know you. Still waiting for promised service history.,also no paper work for any sort of guarantee. Have reported them to Trading Standards and awaiting the outcome.
Reviewer has confirmed their email address
Daniel Peake in response to BUYER BEWARE STAY CLEAR
I drove past yesterday and the lot is empty. Not sure what is going on though? Have you managed to get anywhere with this?
Adele Chadwick in response to BUYER BEWARE STAY CLEAR
Have u heard anything about this ?
When buying a car from Chrome Motors have it checked out thoroughly before the deal is done .Our recent purchase was serviced and new MOT’d but still presented with faults which should have been picked up by the Crome and the above mentioned. Aftersales conversation with raising the faults hard to get answers in fact ignored most of our emails .Still waiting for answer to our latest complaint 17 days later.
Brian in response to Buyer beware
I would like to thank you and all the other people who have posted reviews on this site. I had intended to go and purchase a car from them this weekend however having read so many negative reports I'll give them a BIG miss. Hope you managed to get your car sorted out. 👍 likewise
Bought a Peugeot 207 2008. That seemed to be in good condition that they put through an mot at their garage. 6 months down the line it broke down the head gasket was shot. A mechanic told me this was definitely identifiable when I bought the car, when I rang them they simply said ' what do you want us do about it' terrible.
I bought a 2008 Peugeot in April 2016 from Chrome motors in Macclesfield. They sold me the warranty for £500, told me it covered everything other than wear and tear. Had to take my car to Peugeot in August, for a part in the engine. The warranty wouldn't cover the full cost. Went to chrome and told them, they said there was nothing they could do! My car is back in the Peugeot garage today! With several problems that are going to cost me a fortune of the so call warranty doesn't cover! I would NEVER buy a car from chrome motors again!
Over 80 cars to choose from, cars hand selected from quality luxury main agent part exchange.
A full range of warranty options, finance options available, experienced professional sales advisors with 'no push approach HPi and quality checked, indoor showroom, high presentation standards, a genuine willingness to accept feedback and develop our company and people.
A record breaking 2015 and we want to continue our success into 2016. We will be working harder and scouring nationally for our customers, to ensure we offer real value in our car selection without the sacrifice of quality.
Challenge us to live up to our word.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2006
| Excellent | 369 | |
| Very Good | 46 | |
| Average | 1 | |
| Poor | 5 | |
| Terrible | 7 |
Chrome Motors Ltd
The OId Stables Brook Street
Macclesfield
Cheshire East
SK11 7AA
| Mon | 08.30 - 18.00 |
| Tue | 08.30 - 18.00 |
| Wed | 08.30 - 18.00 |
| Thu | 08.30 - 18.00 |
| Fri | 08.30 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.30 - 16.30 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
