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Chrome Motors sold me a Mini - all was good until I had issues and they never returned my calls. I have had to spend several hundreds of pounds on it. The garage even suggested I got rid of the car. Steer well clear. Trading standards could have a field day.
I really couldn't praise this dealership more. A great car. A great deal on it and a very smooth transaction. Top class dealer in an industry where many are cowboys.
Aftersales from Chrome Motors Ltd in response to Great service
Much Appreciated, Thank you for the really positive feedback. Great to hear! Enjoy your car.
We bought a van from jarrod faulkner and another member of his team and the service i recieved from them was beyond words i would deffenetly recomend chrome motors macclesfield to anyone on the search for a new car / van - 5 stars from me! Keep up the good work lads much apreciated - Singh brothers
Aftersales from Chrome Motors Ltd in response to Mr singh
Thank you for the fab review, really glad to hear that you are happy with your new purchase, and thank you for your support of our family business. It really is much appreciated.
I reluctantly agreed that my 17 year old Micra had to go. The Suzuki Alto from Chrome motors was perfect for me. The service we received from Anthony was efficient and swift and made the whole process much easier than I had anticipated. The fact that the Woodford branch was local to us was a bonus. Love my new car just don't ask me to change it for some time to come!
Aftersales from Chrome Motors Ltd in response to Sue
Thank you for the fab review, really glad to hear that you are happy with your new purchase, and thank you for your support of our family business. It really is much appreciated.
I purchased a Ford Focus CC from the Woodford show room was really impressed with the customer service and the ease in which whole transaction went they took their time to explain everything and answer any questions that I had, I would definitely recommend this car dealership for anyone looking to purchase a car.
Aftersales from Chrome Motors Ltd in response to Dave Bridgett
Much Appreciated, Thank you for the really positive feedback. Great to hear! Enjoy your car.
I purchased a Hydundai Getz from this dealership a couple of weeks ago (16/12/2015). The car was driven to our apartment and the sale was concluded there. The car remained in the carpark until we returned from a Christmas break in Ireland last week (02/01/2015). Unfortunately when we tried to use the car for the first time on Saturday it wouldn’t start. My guess is the battery is flat although I’m are not a mechanic and I can’t be sure of this. The fact that the dashboard is dead and even the central locking system is down would suggest that there is no power whatsoever in the battery which seems very strange. This is my first car so I thought it best to phone Chrome Motors and ask for some assistance. The response I received was less than impressive. They basically told me that it was my car now and therefore my problem, a flat battery (if that is in fact the only issue with the car) is not covered under the 3 month warranty and that it was effectively my fault for leaving the car for a prolonged period of time in ‘freezing’ conditions. How this description applies to a vehicle parked in car park for 2 weeks during the warmest December on record (10 degrees most days) is anyone’s guess? Surely one would reasonably expect a car to start after this period of time or to at least have enough power to operate the central locking system? Having looked at the tax history on the car I note the previous cover expired in August 2015. It therefore seems more likely that it is in fact Chrome Motors who have left the vehicle in an idle state for too long and have sold me a car with a defective/faulty battery. A car battery should not completely drain like that. I understand that these things happen but what has been really disappointing is that Chrome Motors have made no attempt to help me out in any way. They have simply suggested that we send them a letter if we want them to ‘consider’ a refund but they could give no guarantees of this. This experience has caused us a great deal of inconvenience and I would seriously ask anyone to think twice before buying from this dealership. Like many I was swayed by the positive reviews written about the company online and the initial 'pre-sale' friendliness of the staff. Unfortunately in my case the picture changed once payment was made and for this reason I just don’t think these reviews are representative. Please note that this is only my truthful opinion. I don’t usually write reviews but I hope this one might be useful to others.
A late entry,I purchased a car from here a few months ago and all I can say is they were nothing but helpful to me. The car was slightly overpriced for what it was but I didn't mind paying the extra due to the level of service I recieved from Danny the owner. I see that other people haven't had as good an experience as I have with them and fortunately touch wood there hasn't been a problem with the car so far so I can't comment on after service, but other than that I would recommend these guys to anyone.
Aftersales from Chrome Motors Ltd in response to Mercedes ml420
Much Appreciated, Thank you for the really positive feedback. Great to hear! Enjoy your car.
They were nice and polite until they had my money and were hard to deal with when the car broke down within the first 3 months of ownership. They wouldn't fully honour their warranty stating wear and tear for the reasons. I would stay well clear of them.
Reviewer has confirmed their email address
Over 80 cars to choose from, cars hand selected from quality luxury main agent part exchange.
A full range of warranty options, finance options available, experienced professional sales advisors with 'no push approach HPi and quality checked, indoor showroom, high presentation standards, a genuine willingness to accept feedback and develop our company and people.
A record breaking 2015 and we want to continue our success into 2016. We will be working harder and scouring nationally for our customers, to ensure we offer real value in our car selection without the sacrifice of quality.
Challenge us to live up to our word.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2006
Excellent | 369 | |
Very Good | 46 | |
Average | 1 | |
Poor | 5 | |
Terrible | 7 |
Chrome Motors Ltd
The OId Stables Brook Street
Macclesfield
Cheshire East
SK11 7AA
Mon | 08.30 - 18.00 |
Tue | 08.30 - 18.00 |
Wed | 08.30 - 18.00 |
Thu | 08.30 - 18.00 |
Fri | 08.30 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.30 - 16.30 |
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