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It was my first time buying a car online and I wasn't sure what to expect, as I haven't purchased a car online before. We live in Edinburgh and with this dealer being in Manchester we wouldn't have the time to visit this dealership. So, after calling up to enquire about the car, the team helped to answer all my questions about the car, to put my mind at ease with me not seeing the car. The online process was very straight forward but the staff were on the other end of the phone to help answer any questions. The team even held the car for me while I had to sort some finances out on my end, which was nice of the team. Once the finance went through on the car, the team were quick to arrange a date and time for the car to be delivered. The car was delivered on time and looking like new, the gentleman even showed me how to work some of the buttons that come with the car. I'm really impressed with the service and I can't think of any points that are negative.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Really impressed
Much Appreciated, thank you for the really positive feedback. Great to hear! Enjoy your car.
Really happy with my Mercedes! It was my first time visiting this dealership and I was very impressed with the service the team provided, as they weren't being pushy, I was able to look around the dealership at my own leisure. I do have a couple of issues with the handbrake being stuff but I have made the dealer aware of this, so fingers crossed it can get looked at.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to No pressure to buy
Much Appreciated, thank you for the really positive feedback. Great to hear! Enjoy your car.
I don't travel much in the car but it has been very good for the small trips I have done. 5* customer service.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Good car
Thank you for the fab review, really glad to hear that you are happy with your new purchase, and thank you for your support of our family business. It really is much appreciated.
The perfect dealership to buy a car from! I wouldn't go to another dealership after visiting this company, as I couldn't pick fault at anything they provided. The cars were immaculate, the team were very welcoming, and the aftercare was great. I didn't have to travel far to get my Mini Cooper but if it was further away, I wouldn't mind the travel. A special shout out to Danny!
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to I wouldn't change anything👌
Many Thanks for the 5 Stars, your opinions are so important to us at Chrome Motors. Glad we provided an excellent service, and we hope to supply you again in the future.
All is running okay with the car. I had a couple of issues with the timing chain when I first got the car and it was worrying me a bit, so I phoned the garage and explained the issues. The team were very quick and understanding of my situation, so they booked the car into a local garage and the issues were resolved, it only took 2 days for the car to be booked in the garage and the car has been amazing since and I honestly can't fault the car or the team. 100% the easiest 5 stars for the great customer service.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Great customer service 🥰
Thank you for the fab review, really glad to hear that you are happy with your new purchase, and thank you for your support of our family business. It really is much appreciated.
Great service from start to finish, it was my first time visiting this dealership and I left very happy. I went for the Ranger Rover as I was in the market for a big car. It is driven daily and I've not had any issues.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Great service from David
Much Appreciated, thank you for the really positive feedback. Great to hear! Enjoy your car.
After purchasing a car from here in the past, I didn't hesitate to come back to this dealership and get my next car from here. It was David who showed me around the dealership, this is when I found the well-kept Mercedes Benz E Class! David let me test drive the car before purchasing it and I really fell in love with it. Just like the first time buying a car from here, the paperwork was all pushed through quick and easy. Easy 5 ⭐ and I will be returning here if I need another car.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Second time visiting Chrome Motors
Many Thanks for the 5 Stars, your opinions are so important to us at Chrome Motors. Glad we provided an excellent service, and we hope to supply you again in the future.
Really happy with both purchases from this dealership! It was Danny who looked after me throughout the sales process, he was very informative and really looked after me. I would defiantly come back to this dealership.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Lovely service 💕
Thank you for the fab review, really glad to hear that you are happy with your new purchase, and thank you for your support of our family business. It really is much appreciated.
What an amazing car, since purchasing my Porsche Panamera the car has been spot on. The car isn't used every day but for the time I have driven it, I love it and really enjoy the drive. Danny made the whole experience quick and easy, so I'm happy.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Spot on 👍
Thank you for the fab review, really glad to hear that you are happy with your new purchase, and thank you for your support of our family business. It really is much appreciated.
This is the first time I've had a car in ages and I won't lie, I feel like I've got a proper bargain! The car has been amazing to drive and I can't think of any faults with it at all. It was a very quick process as I knew what car I wanted so I just paid for it and collected it a couple of days later. I'm a business owner myself and I think it was great service but there is always room for improvement.
Reviewer has confirmed their email address
Aftersales from Chrome Motors Ltd in response to Quick and easy 👍
Much Appreciated, thank you for the really positive feedback. Great to hear! Enjoy your car.
Over 80 cars to choose from, cars hand selected from quality luxury main agent part exchange.
A full range of warranty options, finance options available, experienced professional sales advisors with 'no push approach HPi and quality checked, indoor showroom, high presentation standards, a genuine willingness to accept feedback and develop our company and people.
A record breaking 2015 and we want to continue our success into 2016. We will be working harder and scouring nationally for our customers, to ensure we offer real value in our car selection without the sacrifice of quality.
Challenge us to live up to our word.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2006
Excellent | 369 | |
Very Good | 46 | |
Average | 1 | |
Poor | 5 | |
Terrible | 7 |
Chrome Motors Ltd
The OId Stables Brook Street
Macclesfield
Cheshire East
SK11 7AA
Mon | 08.30 - 18.00 |
Tue | 08.30 - 18.00 |
Wed | 08.30 - 18.00 |
Thu | 08.30 - 18.00 |
Fri | 08.30 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.30 - 16.30 |
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