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Bought a year old Citroen from here. Had no less than 4 problems. All warranty issues but they wouldn't book the car in for diagnostic tests for over a month. Asked them to look at another issue at the same time as a warranty issue, was told it had been resolved but it wasnt. They said there had been a misunderstanding and it had to go back in again. Also left voicemail messages and they don't call back.
Excellent service from start to Finnish very friendly helpful staff highly recommend thanks to Sam David Seal Matthew Meredith pleasure to purchase a used car from you great deal Regards Marlene and Tony Morris
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Just back from a round journey of 2.5 hours to Bristol. I wanted to go and see the V 40 at the City Motors Bristol showroom and whilst not booking an appointment as I only wanted a quick look - this is what happened. Firstly, you can't really find any parking for customers at all. I had to drive into the car lot to squeeze my car next to for sale car from another dealership I guess. On going in there were four or five men chatting in an office standing up. The receptionist said they were too busy to show me a car. Shall I show you? She patently was very new in her job and couldn't even tell me what a model was. A guy scurrying past hissed the model to her . She couldn't find the V40 for a while but when she did I asked her which model it was. She didn't know. Anything. At all. She said I will try and find someone for the second time. I just wanted to kill myself tbh. This was torture. Bear in mind I am a cash buyer and ready to buy today. She went off to find someone but stood chatting with a guy in the showroom. He moved towards the door towards me but went in the opposite direction. I gave up at this point. And drove away. It was laughable. I am off to Swindon Volvo tomorrow and they will probably get a sale, which Volvo Bristol certainly won't.
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Unfortunately the service dept at City Motors cant be recommended. when i suggested that i was going to use a much better quote from MRG volvo in chippenham for my first service on my XC90 , they claimed that the garage in Chippenham fit non approved volvo parts. Not good practice to spread false statements. https://www.volvocars.com/uk/find-a-dealer/retailers/chippenham
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Manufacturers: Sells a variety of makes and models
Independent Dealership
City Motors Bristol
Pioneer Park Whitby Road
Bristol
Bristol City
BS4 3QL
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