Looking for a new car as my old one died on me .decided a VW polo nice size .for me They had one in my price range at VW Citygate in High Wycombe .called in very friendly helpful as to what I was looking for . The car was not for me only 3Doors but the dealer Kiran Shaeen said a Polo was on it way at my price and 5 Doors This dealer Kiran Shaheen gave me the best service over the week before and after I received my white polo car thank you, Kiran. You're a 5 star

Great service received from Adrian at Citygate. We were travelling a long distance to view a car. He went the extra mile by making a video of the car, pointing out all minor blemishes so as not to waste our time. We were not disappointed when picking up our car. Adrian made the process very easy and we left very satisfied. Highly recommend.

RACIST!!!!! Where do I even start?! I have had my car for 18 months and all i have ever had is problems. Every 3 months without a fail I would have to go to the showroom to have something fixed. Yes they do provide 12 month warranty but before they even offer to fix the problem you have to argue with them. Every time I went into Volkswagen city gate High Wycombe they tried getting GRANDS out of me for work that is covered under warranty. Let me not mention after I took the car to my own mechanic to fix my front lamp (Vw said it will cost me £550 for a new lamp and I paid my mechanic £20 just for him to clean it) he said the front bumper has been GLUED from the inside where it must of been in an accident. I went down to the branch and spoke to Alan the manager when I told him I am not happy with the car and i want a new car. He said he will get me a sales man down so he can go through with the options. The salesman come downstairs and was acting very sneaking and whispering behind his managers back asking what’s been happening, so I explained that my car is awful, I’ve had enough of it and I want a new car. The SALESMAN said he only sells “shit” cars to people from other origins and laughed. Little did he know I am born and raised in Poland but don’t really have a strong accent. I believe I have been sold a faulty car because of my background or even because I am a girl. When I emailed the CEO of Citygate they advised they suspended the salesman but my car problem is a complete different story and they can’t do anything about it. One of THEIR staff admitted they basically sold me a “shit” car. I DO NOT RECOMMEND THIS BRANCH OR CITYGATE. Very useless and I can say right now I will never ever EVER be getting a car from Citygate again.

I deal with Sam from service to change my cambelt chit trost them becose they are dealer. Pick up my CC and doesn't work properly. Go back and they found camshaft sensor fails. Charge me 99£ to diagnose and to fixet 735£ .I leave my car working lovely and pick it up worst. I'm sure is their fault cose the sensor is located bihaind the distribution . Of cose they denaed but why happened exactly after they work over They are layers try to ripping you off. Never go back again. Cots a lot of money and time. They are farmers not Mecanic engeneres

Just want to let you all know service sam green is a professional person and is very helpful in all she can do for customers Sam told me about a car as I wanted to change my old one and it was just perfect for me pleas let sam know it was so nice of her to do this as she knew I wanted a car which I have now bought Thankyou sam

Thankyou Sam service and Brian workshop you are always so helpful and I am so pleased for the way you go above and beyond to be helpful you are both so kind time it was aknolged

Thank you Kevin once again for the excellent service that we have received at Citygate VW.

Got my third car from Citygate Volkswagen in High Wycombe, never had any problems kevin is great and very helpful. Great experience dealing with them. Wouldn't go anywhere else for my cars

My oil warning light had come on the day before and I went to ask for some oil to top it up. Not only did Barbar top up the oil but he even had the car checked for any possible oil leaks - all for no cost. Peace of mind provided I left a very happy customer! Thank you all at Citygate High Wycombe for your excellent service and rapid response.

I bought a new golf r from Kevin Rickard at Citygate Volkswagen, he couldn’t have been more helpful, even though my car took 10 months to arrive he kept me in the loop with any news on my car, I was so pleased with him my son purchased a polo gti from him too.