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Bought a new car off clarksons, they where so helpful with helping me pick out a car and the best finance that would help me, definitely would recommend Nad the owner was very helpful
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just like to say what a very satisfactory way ofbuying a car From calling to the garage to driving away my NEW car. vEry pleasant to deal with NADIM(?) for the test drive and the negotiations and then to deal with MAYA for the paperwork would certainly recommend them if I am ask where to buy a car thank you DAVE
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Bought a vehicle from Clarksons Motors which broke down within three weeks. when I phoned the dealer to explain what was wrong I was immediately blamed for the breakdown. Four times his happened, it took them five days to collect the vehicle from the garage, I telephoned 19 times for updates and was constantly fobbed off. when I advised them I no longer wanted the vehicle under my statutory rights and was returning it to them they became very aggressive and swore at me. two weeks later and the issue sill hasn't been resolved, which is also in part the finance companys inept attitude and lack of knowledge regarding the law.
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Purchased a vehicle from this company, when vehicle developed a fault in warranty returned it to dealer to be fobed off with a quick fix, needless to say problem still persists. After numerous visits and calls and promises it would be sorted got nowhere and gave up in the end. Would not recommend.
Reviewer has confirmed their email address
Purchased a vehicle last year from Clarkson Motors runs excellent.owners are honest people they seem very fair.was given a years mot and warranty they did finance paperwork in the office.these people actually work hard behind the scenes
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12 months mot,I don't think so.After two days exhaust back box fell off.Took for replacing,found out rear shockers leaking,front breaks down to bare min.just spoke to my friend who purchased a corsage,yet again problems,Clarkson's contacted, did,nt even have respect to put issue right or even return my calls.My advice is to get your own mot done before purchasing from Clarkson Motors.
5* garage. I would highly recommend Clarkson Motors. Professional and helpful staff who go the extra mile to provide excellent customer service
I have Ford Focus from Clarkson Motors with few problems. Gearbox noise (first gear) and brakes to be replaced but they pretended that everything was fine. I had to go to two different mechanics to confirm this problems. After that they had no choice and they had to fix it under warranty. Now after a year of ownership I did not pass MOT because headlamps are broken inside (plastic clips holding bulbs ) . How it is possible they have passed MOT with faulty headlamps? Fake MOT just to sell the car ? They like to take your money and then you will have problems.
So I went to Clarkson Motors to buy what looked like a stunning looking 2009 Vauxhall Vectra good mileage, well looked after buy the previous owner!! So I book a test drive I drove 2 hours from my home get there and drive it so I hear a grind in the brakes I question this to the owner and they assure me that new front brakes have just been fitted and wearing in!! I am no car guru and take things at face value they seemed very genuine, so I have a think and decide to ask for some money off as the heater motor was whistling also they gave me my discount I was happy!! How very short lived this was so I arrive home and book it in to Halfords for a free 15 point safety check. After an hour I was asked to go back to Halfords to discuss the car I hope you are sitting down because this is long!! So I go to inspect the car with the mechanic from Halfords the front brakes and rear brakes were that worn that they snapped when taken off (photoproof can be provided if anyone wants to question this) so this cost me all new pads and discs which of the problems stopped there I wouldn’t complain if I’m honest as I drove away knowing I could have brake problem!! I fell in love with the car stupid of me So we move on and the brakes were so bad that I needed four new callipers which are not cheap to ad insult to injury the 2 front coils had snapped and needed replacing just to top it off the two front tyres were at legal limit so this bill came to £1960.00 I got it down to £869.00 due to Halfords being really understanding!! So I can all my evidence and photos and check sheet from Halfords and I contact the seller by email quite promptly I receive a phone call from a man at the dealer to discuss!! What was said next baffled me “I think Halfords are ripping you off mate” no I just want quality on my car was my reply!! So he replied “ I could have got you second hand callipers and done the work for half the price” I was so shocked by this I knew I just need to arrange a payment for some of the work as I knew all of it was a big ask!! So I ask for £300 towards the work as I said I’d pay for the pads and discs and tyres seems fair I thought he said no he would only do £200 so long story short we settled for £225 still unfair I think but hey I haven’t even got a penny yet!! So it was agreed that this would be paid by cheque to my address I have email confirmation of this from the company, it has now been 10 working days and no cheque received so I called the past two days spoke with Miya and she said if it wasn’t here by Tuesday 12 feb 2019 a bank transfer would be done before the end of the day I still have not received this money!! So why have I wrote this review I have had the car less than 3 months and needed over £1000 of work doing to it I had my children in this car god forbid nothing happened and they were safe in the car on the journey but I wrote this to warn people that at face value they do seem a real friendly down to earth for the people car sales company until you scratch the surface and you have a problem with your car and they will not keep the customer realationship you had durning the sale of the car!! Please if you do buy then double check your car after the sale Halfords do it for free I urge everybody to do this for your own safety! If anyone would like anymore details on this please comment or like and I shall get in touch with the photos or car report and prove that this is not just a bad apple customer with an axe to grind!!! Poor poor customer service!!!
Purchased a vehicle from Clarkson Motors when vehicle developed a fault in warranty returned it to dealer to be fined off with a quick fix, needless to say problem still persists. After numerous visits and calls and promises it would be sorted got nowhere and gave up in the end. Would not recommend.
Reviewer has confirmed their email address
We have been in the motor trade for 20 years and have a wealth of experience in the car industry. Combined we have mechanical, sales, after sales and customer service experience. Clarkson motors is a family run business and we pride ourselves in providing excellent car buying experiences for you and your family.
View our latest selection of used cars for sale in Bradford here.
Find more information on used car finance and loans here.
Click here to get in touch with Clarkson Motors - quality used car retailer of Bradford.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2006
Clarkson Motors
Westbourne Terrace Albert Road
Bradford
West Yorkshire
BD13 1PH
Mon | 09:30 - 18:00 |
Tue | 09:30 - 18:00 |
Wed | 09:30 - 18:00 |
Thu | 09:30 - 18:00 |
Fri | 09:30 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | Appointment only |
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