Sold me a dodgy motor, poor after sales support, rude staff.

Excellent service at Cleckheaton Motor Sales, needed a cheap safe family car v helpful staff and professional no pressure to buy showed me all the cars in my budget and explained everything great car for price and nice knowing the warranty is there and free too.

Payed £3600 for a Vauxhall zafira family car from Cleckheaton Motor Sales, broke down the first week I bought it dpf and her problem had to pay for towing also ,they did repair the car but gave me no paperwork for work carried out,, also picked the car back up with fuel gauge empty, another week passed car back in with electrical faults they repaired again but again no paperwork and fuel tank empty again !! Low and behold same problem returned a lot of time wasted off work backwards and forwards to this place now 3 month on has broke down again this time costing me £1000 in a new clutch flywheel and gearbox recon , would not use this company again nor recommend it I've had nothing but trouble with my " family " car since the day I bought it which I now have £5000 in.

RECENTLY BOUGHT MY DAUGHTER A LITTLE CORSA FOR HER 18th. WENT INTO CLECKHEATON MOTOR SALES AND GOT A GREAT RECEPTION FROM THE LADS THERE. ALL THE CARS I LOOKED AT WAS VERY WELL PRESENTED AND WAS ALL VERY GOOD LOW MILEAGE EXAMPLES. HAVING BEEN TO A FEW DEALERSHIPS IN THE AREA I WAS OVER THE MOON WHEN I FOUND THIS PLACE,.. A VERY GOOD SERVICE AND VERY GOOD QUALITY LOW MILEAGE CARS..... THANKS LADS.

I purchased a Vauxhall corsa this past week. I was really happy about viewing this car the service history and mileage was just something that I was looking for. However I decided to take my sis there with me and when we got there the service wasn't a very warm one. Test drove car was happy the road was busy couldnt fault the vehicle at the time. Purchased it the next day the bat went flat had to get that sorted then the engine was making a loud ticking noise (timing chain) rang up told them they said bring it in. Bought it in I told them the cars not right they said it is they have Aa report I said show me they didn't have it I threatened to call police that's how I got my refund fully back. I suggest everyone who wants to buy any car is to make sure u do all the checks because not everyone will sell u a decent if at least car.

I purchased a vehicle from Cleckheaton Motor Sales in Feb 2016, which broke down on the way home. Going through all the documentation they gave me, the first few pages were for the car I bought, however the rest, including the service book etc. were for a car of same make, model and similar registration but not the actual car. Owners were rude and abusive, and really couldn't care less once they have your hard earned money. They dragged it out through mediation and delays for well over a year until it finally went to court. Judge found in my favour within minutes, though they still didnt pay and I had to incur addition costs to get bailiffs involved. However, Cleckheaton Motor Sales used a loop hole in the law and added 'ltd' to their name. Meaning all previous debts are unenforceable. Please don't trust these people, they sell dodgy motors to make a quick buck, knowing they either won't have to fix the problem or if you try go to court, that they can just add/remove bits from their name with ease and void your claim.

I saw a car for my daughter on their website. Only 33k on the clock so rang and left a deposit. Two-hour drive there (i presumed to pick it up and pay balance) but was told there was no MOT on it and I'd have to return another time. First visit also revealed 5 small things which i was promised - both then and later that week on the phone - would ALL be fixed when i returned. Returned a week later - worn tyre had been replaced but other things not touched including one of two very worn wiper blades and the exhaust heat shield which was loose and still flapping. Eventually paid the balance anyway - filled with petrol nearby (£50) - and then broke down 20 MINUTES later. Engine light flashing, no power. sounded awful when I tried to restart. Two hours later, the recovery truck arrived (£90) to take the car back to the garage. To be fair, the owner agreed straight away to give me my money back (but didn't pay for the petrol or the recovery). Daughter gutted, two complete Sundays wasted and a fair bit of money down the drain for nothing (recovery, petrol, tax charge, insurance cancellation charge. Cars look decent on the outside but this episode, and several other reviews i've read since, make you wonder if they're all that they seem.

Not sure whats going on with Cleckheaton Motor Sales but ive been ringing and emailing them for 4 days now and not once have they answered the phone or emailed me back! got £3000 in my pocket to buy my daughter a car. Worried that if they don't even ring back or answer to my voice mails, then what would they be like if I actually got chance to buy a car and it was faulty?? Not impressed at all, don't think I will bother wasting my time again.

I bought a car earlier this year a corsa family car, was cheaper than on the market price so had a test drive and decided to purchase that day. Was told on signing for the car that the vehicle was previously a van. The sales man explained that the car had been legally converted to a car and was sorted with dvla. Insurance swopped my insurance over streight away no questions asked Couple of months later I went to renew my insurance and was told that the vehicle was a van and unable to insure it as a car!...turned out the vehicle does not have the structure built for a car and should never of had passengers in the back!! I had been driving the car illegally with my small children in the back for months thinking the vehicle was safe. Had a car sales man check it over who said it looked like the car had been put together with all different parts from different vehicles. Contacted the company who basically will do nothing! Saying the boss isn't in, numbers left no phone calls received been back and again no boss or manager just a phone number given which then no1 answerd. I then went to trading standards who said to write a letter the letter didn't even get read the company sent it straight back to my addresse unopened!! Going to have to pay to go to court and hope for the best this company is not fit to be in trade!! The damage that could of happend if my children and I had been in a accident is unbelievably think able!! Yet not even a apology or any acknowledgment.