11% Reviews
replied to
19% Recommend
to friend


192 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales
Leave a review

192 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
Leave a review
"Furious customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't ever buy a car from these! Never known such poor customer service! Don't reply to emails or calls. Car broke down round the corner from the forecourt the day he bought it, they towed it back n fixed it (allegedly), 28 days warranty they said, he went back to his barracks, it broke down again, multiple cylinders misfiring, refusing to honour the warranty unless he can get it back 250 miles to their garage, after 3 days of calls, they then agree to pay half to the garage where it's being fixed, do they honour it? No! Furious isn't the word, you're disgusting!! DO NOT BUY FROM THESE PEOPLE!! ZERO CUSTOMER SERVICE!!!

jim from Cleckheaton Motor Sales in response to Furious customer

Sorry but you wanted 250 pounds sending for a coil pack problem.lt would cost us 50 .so with no proof we offered to send 100 straight away because you where not local.if you can,nt let us fix your car what can we do.

"Angry Customer"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would give this review a 0 if the site allowed. Bought a corsa from cleckheaton motor sales and after less than 1 week i started to notice a very bad clutch judder when sat in traffic. I had already booked the car for an air con re-gas so asked for a complete vehicle health check at the same time as well. they confirmed it needed a complete new clutch, so I took it back after attempting to call them 5 times left a voice mail and sent an email with no response!! I couldn't believe how unhelpful the owner was, getting in the car and driving it around the corner and saying "nothing wrong with clutch" and didn't even ask to see the vehicle report I had in my hand !!!! He tried blagging to me saying u can get a judder when u don't apply enough gas! I have been driving over 11 years and got confirmation from a garage and he didn't care. What a waste of time, money in cost; health checks, air con, insurance change and tax. They still never bothered to ask to look at my health check report when I handed it back and it was on their website for sale the next day!! Same price exclaiming NO FAULTS! do not buy. Their cars look shiny and claim "warranted" on them but it means NAFF ALL - once u have the car it's your problem. DO NOT USE.

jim from Cleckheaton Motor Sales in response to Angry Customer

You where not not happy with car so we gave a full refund straight away..

"Ramon"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here that was advertised as having full service history but only had 3 stamps when paperwork arrived at garage..so bad practice. However car is good value for money and I have spent £200 at at friends garage for full service and a few extras who assures me that it is a good car.

"Spys13089"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Set of jokers who no how to work the system, on going court proceedings that am not going to let lie, £1000 worth of repairs and all you get is, not are problem, avoid these like the plague, probably happened to many more. Just gutted did not see this site before we purchased as you can tell what's been said about them.

jim from Cleckheaton Motor Sales in response to Spys13089

Not for our garage we give warranty and fix any thing.

Billy in response to Spys13089

Same problem occurred with me. Sold me a car with a loose crankshaft and £2000 worth of repairs.

Steve in response to Spys13089

Don't fall for any excuse of a reply these put on,there sly and no how to.work the system please take your money elsewhere

"Holmes"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a corsa from these jokers and the heating fan went after a day. I arranged for it to be fixed which they did then after three days the fan went again what a joke. They are not interested that I work and can't get back to the garage to fix it. When I went to pick it up after the first time they just let me drive off with it no ID or name give. Give this company a miss if you want a car that works.

owner from Cleckheaton Motor Sales in response to Holmes

If you don,nt have time for us to fix your car what can we do.i spoke to you and I ask you to bring car in when it is best for you.and booked you in this week.this review was put on the same day we booked you in..you are booked in to fix heaters in 2 days.a lot of garages don,nt fix any problems but we do.We do not have to see any I'd when the car belongs to you.

"DO NOT BUY FROM HERE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here 6 weeks ago. Had it a day and noticed it had a clutch judder so had to take it back. Had it one week and then it just kept cutting out and wouldn't start. They said they would fix it but i picked it up 2 days later and was still the same. After going to trading standards and telling them what i was entitled to they then all of a sudden knew the issue and fixed it...obviously didn't want to issue a refund. Now the clutch judder is beginning to come back so they hadnt fit a new clutch (just an old second hand one) and the radiator is knackered...do not buy from here. Additionally, they bought my old car off me for £200 as they said they would just sell it on at auction with it being completely ****ed. The next day it was up for sale at £1295 so that just shows!!!

jim from Cleckheaton Motor Sales in response to DO NOT BUY FROM HERE

If it's still got the same problem bring it back to us .we will fix it for you .you have not phoned our company to inform us.we used brand new parts .we still have got full invoice .if it's a faulty part we can replace it asap.

"Kelz"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found that this company helped me with Tom car which what I was looking for. I had no problems at all the gentleman that I dealt with was very nice. Got the car home and then I've used it ever since and it's running perfect it had a new set of tyres on and I've never had any problems. I would recommend this company to anyone. Top work guys and thank you very much x

"Web"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wasn't totally satisfied with purchase. Took the car back after one week and received a full refund.

"Liam"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my first car from this place (VW polo) i happy with the service I received and extremely pleased with the car, didn't have any problems with it and I also recommended them to a family member, who also purchased a car there. I highly recommend this place to anyone who's looking for a new car

"ANGRY CUSTOMER"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DODGED A BULLET! Purchased a car from here, advertised as 'A1, mint condition'. Less than an hour after leaving the garage it had broken down. Took to a local garage as didn't want to travel all the way back to Cleckheaton as I'm not local, mechanic advised the car shouldnt have been sold to me- head gasket was gone and they had put anti-leak fluid into the car in the hope that it wouldn't conk out until after my 28 day warranty was up! Took the car back to Cleckheaton Motors, they tried to fob me off saying it was a problem with the air valve, took it to their garage and it transpired the car had all sorts of issues. Eventually got my money back as even they had to admit the car they'd sold me was not fit for purpose. Customer service non-existent, cars all look fantastic on the outside but can honestly say this is the worst car sales garage EVER, DO NOT BOTHER!!!

owner from Cleckheaton Motor Sales in response to ANGRY CUSTOMER

The car went out perfect then found a fault so we gave a full refund.its not our fault.we gave you a refund straight away.we sell 40 cars a week we try our best to make sure every one is happy.sorry for any problems.

Kirsty Hill in response to ANGRY CUSTOMER

I am the garage who looked at this vehicle. In my opinion Cleckheaton Motor Sales provide quality cars but in the odd instance a problem arises with the vehicle they do everything possible to fix the problem, or like in this case a full refund is given to the customer.

M honey in response to ANGRY CUSTOMER

Same as my son, wish I'd seen these reviews, disgusting people

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
192 reviews1.9 out of 5 stars — Rated Poor
Excellent
33
Very Good
7
Average
9
Poor
37
Terrible
106

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  • Contact Information

    Address

    Cleckheaton Motor Sales
    Dewsbury Road
    Cleckheaton
    West Yorkshire
    BD19 5BT

    Get in touch

    07533 390011
    http://www.cleckheaton-motorsales.co.uk

    Opening times

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    Dealership Statistics

    19%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Cleckheaton Motor Sales

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