11% Reviews
replied to
19% Recommend
to friend


192 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales
Leave a review

192 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
Leave a review
"Lopan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi A3 SE from Cleckheaton Motors. I originally went down to look at a black model but after speaking to the sales manager I purchased an alternative model from their showroom and I'm glad I did. I have never seen a car with so much history. I have every receipt for this car ever. I was allowed to test drive the car and was even left alone to do so. When making the sale the Manager was open and honest about where the car came from (he had purchased it from another dealer) and we came to an agreed price. The car drives great. Unfortunatly the cars Engine management light came on after a few days. I rang the garage back and booked the car back in. I left the car with them and they fixed it and called me back to collect it. They couldn't do enough for me. For me, any garage can sell a car and now warranty is worth the paper its written on, a true representation of a good company to deal with is one that fulfils its personal promise to its customer and for me, these guys did that. Would I go back. Yes, and not just because they have some great bargains or that they really know how to prepare their cars, but because they did as they promised and delivered a great car at a great price and when I did have an issue I was made to feel that they really did care.

"DH"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish I had read these reviews before wasting a 3 hour round trip! We asked the garage for more details before setting off, which took them over an hour to get back to us and we were made to feel like it was an inconvenience to them. We asked what the car was like to drive before setting off but they failed to mention that the car would not even start without jump leads!! The general condition was not as described. Would I recommend? Absolutely not! Do not waste your time like I did!

"Marlon"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service of the cleakheaton motor sales team is no existent. They are all nice before you purchase a vehicle from then and then if you ring them with a problem they want nothing to do with you. I bought a Clio from them 2 weeks ago and have had 6 problems with the car all ready. I tried to call and speak to the manager and he told me that they only cover the engine and gear box for 28 days. This is ridiculous. No should expect to by a car and for it to fall to pieces within 2 weeks. Oh and it gets better, as I was explaining this to the manager he told me to **** off and hang up. This is not a review about the wrong business as they keep commenting. This review is about the cleakheaton motor sales! Completely unprofessional and would avoid!

"Jonny"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Volkswagen Golf from this garage. The car is everything it was advertised and i haven't had a single problem with it. All of the salesman were extremely helpful and well mannered, they didnt pester me when i first came in they just left me to look around all the cars untill i approached them. I have recommended them to all my family and friends, I also recommend speaking to Josh.

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"Pob"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car I purchased from Cleckheaton Motor Sales had exhaust fumes in cabin, have since found out this is due to a botched repair. Dealer wont rectify so going to go through courts. AVOID Cleckheaton Motor Sales at all costs. ****************************************************UPDATE TO REVIEW. "The comment by the dealer stating that they offered to fix the car is completely untrue. I phoned them to report the issues, and was told "We wont be looking at that - car is sold as seen with 28 day warranty". I further explained that under sale of good act they were still required to resolve any issues at which point the guy on the phone laughed then hung up. Despite sending two letters by recorded delivery, I did not receive any reply. Any claims by the dealer that they offered to look at the issues are completely untrue"

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+0 Found this review helpful

James at Cleckeaton Motor Sales from Cleckheaton Motor Sales in response to Pob

We would just like to say that we offered to fix the car but they would not bring the car back.because they did not have to time to leave it.

"louise s"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I havery just purchased a car and the service was second to none.All the staff were very helpful and friendly and able to offer advice. LEANNE in particular who helped me every step of the way. A true asset to the company

"Fredrick"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cleckheaton Motor Sales is the worst garage ever. Lied about everything, didnt fix any of the cars problems, of which there were plenty. Have been very unhelpful ever since and keep hanging up on me when I ring.

"Bonnie"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What an awful experience we had. My daughter bought her first car on the same day we discovered that the brake pad were worn out and the wheel locking nut was missing. Tried to resolve this with the owner who was so rude and had no respect what so ever for us as his customers .

James at Cleckeaton Motor Sales from Cleckheaton Motor Sales in response to Bonnie

We do not believe this is a review for our garage. There are actually 3 businesses all operating from the same premises.

"Golf lover"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Clecheaton Motors were very helpful because there was no pressure from sales staff, they left us alone to look around at our own leisure, and were very helpful when you approached them regarding any information on whatever we asked about. So many cars to choose from we were there for two hours and felt totally relaxed. We purchased a VW Golf in the end it was more than we wanted to pay but got a good deal on our old car as a trade in. Would recommend to family and friends. Ask for Josh.

"Ruth"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband was delighted to find me my dream car which was an 08 Renault Clio Dynamique mk3. Especially as the mileage was clearly stated as 49,000 miles. He travelled to Leeds from Somerset to buy it for me, I was soooo excited. But I haven't been quite so excited since I got the car. It is riddled with minor/major irritating problems. The car wasn't ready when my husband went to pick it up, and luckily for us it was raining, or he would have missed that the windscreen wipers didn't work. The windscreen wiper/ washer motor was dead. After waiting for three hours (after a four hour £117.00 trip on the train) it was apparently mended, but on driving away my husband realised the clock didn't work, the CD/radio didn't work and there was also no air con. Once the car was on the driveway, my husband discovered NO oil in the car, no rear boot brake light, perished door trims and now we have also just found front turning light has no power to it as well as air con fan switch not working on speed 2. Top this off with a clanking sound when you turn hard right which we have discovered is from a replacement CV or shaft. Happy days. Owner states that the warranty (which we still don't have a copy of) only covers engine and gear box. Also the real mileage was 53,000 not as stated in the advert. This car apparently had recently under gone an MOT and service but some of the problems we have encountered would have made this car fail an MOT, and if it was serviced, was serviced by a complete incompetent. Buyer beware of Cleckheaton Motor Sales doesn't tend to deal on the same moral, ethical code as us.

James at Cleckeaton Motor Sales from Cleckheaton Motor Sales in response to Ruth

We do not believe this is a review for our garage. There are actually 3 businesses all operating from the same premises.

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
192 reviews1.9 out of 5 stars — Rated Poor
Excellent
33
Very Good
7
Average
9
Poor
37
Terrible
106

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  • Contact Information

    Address

    Cleckheaton Motor Sales
    Dewsbury Road
    Cleckheaton
    West Yorkshire
    BD19 5BT

    Get in touch

    07533 390011
    http://www.cleckheaton-motorsales.co.uk

    Opening times

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    Dealership Statistics

    19%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Cleckheaton Motor Sales

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