Car Dealer Reviews is an
official partner of Auto Trader
I wish I had read these reviews before wasting a 3 hour round trip! We asked the garage for more details before setting off, which took them over an hour to get back to us and we were made to feel like it was an inconvenience to them. We asked what the car was like to drive before setting off but they failed to mention that the car would not even start without jump leads!! The general condition was not as described. Would I recommend? Absolutely not! Do not waste your time like I did!
The customer service of the cleakheaton motor sales team is no existent. They are all nice before you purchase a vehicle from then and then if you ring them with a problem they want nothing to do with you. I bought a Clio from them 2 weeks ago and have had 6 problems with the car all ready. I tried to call and speak to the manager and he told me that they only cover the engine and gear box for 28 days. This is ridiculous. No should expect to by a car and for it to fall to pieces within 2 weeks. Oh and it gets better, as I was explaining this to the manager he told me to **** off and hang up. This is not a review about the wrong business as they keep commenting. This review is about the cleakheaton motor sales! Completely unprofessional and would avoid!
I recently bought a Volkswagen Golf from this garage. The car is everything it was advertised and i haven't had a single problem with it. All of the salesman were extremely helpful and well mannered, they didnt pester me when i first came in they just left me to look around all the cars untill i approached them. I have recommended them to all my family and friends, I also recommend speaking to Josh.
My car I purchased from Cleckheaton Motor Sales had exhaust fumes in cabin, have since found out this is due to a botched repair. Dealer wont rectify so going to go through courts. AVOID Cleckheaton Motor Sales at all costs. ****************************************************UPDATE TO REVIEW. "The comment by the dealer stating that they offered to fix the car is completely untrue. I phoned them to report the issues, and was told "We wont be looking at that - car is sold as seen with 28 day warranty". I further explained that under sale of good act they were still required to resolve any issues at which point the guy on the phone laughed then hung up. Despite sending two letters by recorded delivery, I did not receive any reply. Any claims by the dealer that they offered to look at the issues are completely untrue"
Reviewer has confirmed their email address
James at Cleckeaton Motor Sales from Cleckheaton Motor Sales in response to Pob
We would just like to say that we offered to fix the car but they would not bring the car back.because they did not have to time to leave it.
I havery just purchased a car and the service was second to none.All the staff were very helpful and friendly and able to offer advice. LEANNE in particular who helped me every step of the way. A true asset to the company
Cleckheaton Motor Sales is the worst garage ever. Lied about everything, didnt fix any of the cars problems, of which there were plenty. Have been very unhelpful ever since and keep hanging up on me when I ring.
What an awful experience we had. My daughter bought her first car on the same day we discovered that the brake pad were worn out and the wheel locking nut was missing. Tried to resolve this with the owner who was so rude and had no respect what so ever for us as his customers .
James at Cleckeaton Motor Sales from Cleckheaton Motor Sales in response to Bonnie
We do not believe this is a review for our garage. There are actually 3 businesses all operating from the same premises.
Clecheaton Motors were very helpful because there was no pressure from sales staff, they left us alone to look around at our own leisure, and were very helpful when you approached them regarding any information on whatever we asked about. So many cars to choose from we were there for two hours and felt totally relaxed. We purchased a VW Golf in the end it was more than we wanted to pay but got a good deal on our old car as a trade in. Would recommend to family and friends. Ask for Josh.
My husband was delighted to find me my dream car which was an 08 Renault Clio Dynamique mk3. Especially as the mileage was clearly stated as 49,000 miles. He travelled to Leeds from Somerset to buy it for me, I was soooo excited. But I haven't been quite so excited since I got the car. It is riddled with minor/major irritating problems. The car wasn't ready when my husband went to pick it up, and luckily for us it was raining, or he would have missed that the windscreen wipers didn't work. The windscreen wiper/ washer motor was dead. After waiting for three hours (after a four hour £117.00 trip on the train) it was apparently mended, but on driving away my husband realised the clock didn't work, the CD/radio didn't work and there was also no air con. Once the car was on the driveway, my husband discovered NO oil in the car, no rear boot brake light, perished door trims and now we have also just found front turning light has no power to it as well as air con fan switch not working on speed 2. Top this off with a clanking sound when you turn hard right which we have discovered is from a replacement CV or shaft. Happy days. Owner states that the warranty (which we still don't have a copy of) only covers engine and gear box. Also the real mileage was 53,000 not as stated in the advert. This car apparently had recently under gone an MOT and service but some of the problems we have encountered would have made this car fail an MOT, and if it was serviced, was serviced by a complete incompetent. Buyer beware of Cleckheaton Motor Sales doesn't tend to deal on the same moral, ethical code as us.
James at Cleckeaton Motor Sales from Cleckheaton Motor Sales in response to Ruth
We do not believe this is a review for our garage. There are actually 3 businesses all operating from the same premises.
I bought a car from Cleckheaton Motor Sales and my receipt had a 28 day warranty on the engine. The car broke down about 6 times in 7 days and I was told the engine was damaged and needed rebuilding, at a cost of 3 times the price of the car. Cleckheaton Motor Sales refused to honour the warranty, I'm not either out £1300 and scrap the car, or be out £4000 after repair costs. Do not buy from here is my advice as a previous customer.
As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.
Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Cleckheaton Motor Sales, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.