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We part exchanged our car for a Vauxhall Astra from this garage. Like some of the other reviews have said, they sell a car and advise that warranty is against engine and clutch only for 30 days. As soon as we left the forecourt and headed onto the motorway we realised the car needed a new wheel bearing. Garage said it was out of the warranty agreement 30 minutes after purchasing. The car has since buying started to cost us to repair faults that the garage failed to point out. Quick to take your money but not so good at after sales. There was also a massive electrical problem with the Astra and had to be rewired 5 days after purchasing from this garage. Avoid at all costs as they seem to know very little about cars. Will stick to our local honest garage next time. I cannot believe they allowed me to drive off of the forecourt with my 2 children in the back knowing the car was unfit which they must have know otherwise they are clearly incompetent.
Found a lovely car on Cleckheaton Motor Sales website and also noticed that they welcome part exchanges. So I drove 110 miles to look at the car and it was immaculate and decided I wanted to buy it. So I told them I wanted to part ex my 09 plate Volvo S40 only to be told that's "not there thing", so clearly they don't welcome part exchanges, so I ended up leaving very annoyed and angry with Cleckheaton Motor Sales.
My daughter purchased a black Fiat 500 from this garage in May, its her first car. After leaving a deposit we read past reviews and felt nervous buying the car but true to our word paid for IT. We can tell anyone reading this review that she's never looked back, it is an excellent car, we had it checked over and bought a bargain.
Bought a car Cleckheaton Motor Sales and realised on getting it home it had a major oil leak. Rung them up and spoke directly to the manager. She said car was sold with no warranty. This I feel is how they sell all their cars its on all the paperwork as a way of getting out of the responsibility. They still have to ensure the car is fit for purpose. They eventually agreed on having a look at the car, when we took the car they wouldnt open up, so rung them and amazingly they answered the phone. The manager said we'd have to come back as the mechanic was on a call out. Anyway decided to take the car to a garage to see the extent of the problem, there was £20 worth of repairs and they fixed the oil leak. We also noticed the leak has been attempted to be hidden by using an adjustable spanner to hold the seal together. After telling them this and advising they shouldn't be selling cars like this in such a state she claimed to not even inspect the cars just sell them on and this was direct from the manager. Shocking. Imagine driving on the motorway with this coming loose, it could have potentially caused an accident. Got a mechanic to look over the car and need some other minor repairs. Spent about £200 putting it right. I would say avoid Cleckheaton Motor Sales. Your basically buying with no warranty and potentially a problematic car. Luckily I noticed the problem before someone was a victim.
Unknown from Cleckheaton Motor Sales in response to Annoyed
The above review is not our car dealership because we have no women work for us. We also do give warranties with our cars. We believe 5 more reviews are not for our dealership on this site. To make people aware there are 3 other garages at the same postcode.
Ashram in response to Annoyed
You claim you have no women working for you, what about your wife? She seems to be involved dealing with customers on Facebook! I suggest you vastly improve your ways or the power of social media will eventually be your downfall.
Georgina in response to Annoyed
Message: You do have ladies working for you because I made the unfortunate mistake of buying a car from here and I spoke to a lady. Just admit it!
Most awful garage I have ever come across! They wouldn't even change put in a tape player that they had agreed, the reg was broken and smashed!! Awful when we asked why it didn't have a CD player he went mad saying no that's it here is your deposit back and basically threw IT at my boyfriend disgusting people, disgusting service...would advise anyone and everyone to stay away from this disgrace of a business!!!
James from Cleckheaton Motor Sales in response to Vee
The car was a px to clear 12 years old,the car was mint condition,they was no CD player due to the cars age .when you said we don,nt want it we did the right thing gave you a deposit back.we don,nt sell brand new cars but we sell quality used cars.
Harry Stephenson in response to Vee
Quality used cars? What i think of your cars i cannot even write on here because i am outraged and furious however i will be discussing this issue with trading standards
Car bought was in February 15 was a Vauxhall Corsa, I quickly found the were carpets saturated, bought from showroom with windows fully open realised why now, so far had n/s/f wheel bearing, wiper blades, front tyres, water ingress fixed. I had no help from garage, 3 letters I sent were not answered, telephone calls as well that just doesn't exist. This is the worst car sales dealership i have dealt with. Court action is my next step. Why should honest people have to deal with such aggravation after paying for a car in good faith. As for the months warranty, what a joke. AVOID at all costs.
I bought a car from this garage,all there cars where low miles,I got a great deal,I,d been every where looking at rubbish ,this garage sells nice cars,they where very busy selling them when I was there.i will tell my friends.
Marlon in response to Vicky
I believe this review as well as a few other positive reviews have been left by a member of the garage!!
Have been calling for last few days about a car they have on Autotrader. I managed to get through once to ask a few details which the man on the other end didn't have the answers and sounded irritated. After some thought and ignoring the previous call, I decided to put an holding deposit on the car before travelling 100 miles to collect. Unable to get through by phone or emails. It doesn't fill me with confidence when someone doesn't want to answer the phone (mobile only!) to sell. how bad would it be if there is an issue. Decided not to contact them again. What a shame, as it appears that they have all the ingredients to do it right.
I was prepared to travel over 100 miles to view 4 minis they had in stock. They never once answered the phone, on all 3 numbers given. Never replied to messages left, and couldn't even be bothered to answer emails. No wonder they have what look to be nice cars on there website, but never seem to sell. Other traders in the area, say low milage minis are like gold dust, and are sold as soon as they come in. What a way to run a business.
Phoned this garage to query about a car they were selling to which I had no answer so decided to drive down (a 20 mile journey). I arrived at 5 past 4 to which I had an ignorant salesperson tell me they'd shut for the day and to come back at 9am. They were meant to shut at five. I most certainly will not be returning at 9am or any other time for that matter. Not a way to run a business
As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.
Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT
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