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19% Recommend
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191 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales
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191 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
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"Gives used car sales a very bad name"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car for our 17year old on Saturday 25/01/20 and had to take it to ourselves to get tyres fitted as they said they was too busy! We then collected the white corsa 64 plate from the tyre place and Sunday morning and began the ride home to york ... on the motorway the power went and engine light on and stopped!!!! My husband managed to drive the car back in limp mode and we asked for a refund, to which we was told they couldn’t and we would have to wait for the manager !!!!! Well that was not acceptable and the so called sales man are so so rough and not customer focused and was not bothered about our situation.... I decided to tell all the customers I could of our situation to enable them to make an informed choice before they bought and luckily we paid on our credit card and my husband has stop the Payment and Barclay card have reassured us that this will be dealt with via them now!!! Please please don’t go near them

"Worst Dealership in the UK"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cleckheaton Motor Sales is the worst car dealership in the UK. Congratulations if anyone has purchased a car from them and it has lasted more than 6 months. I bought a VW Polo from these 6 months ago, now a complete write off. Ignored the initial issues the car had and repaired them at my own cost. However when a dealership sells you a car with a tampered engine that completely destroys it, that is a different story. Extremely dangerous and scary now knowing what I know about the condition the car was sold in. However that doesn’t make a difference to these guys, try to have a conversation over the phone or email to discuss a reasonable outcome but they only do customer service over text messages apparently. Safe to say the texts from them were less than caring, despite the “first class customer service” they claim they provide on their website. Don’t trust them on their sales pitches, service history or car history. You do not know if this is true. Anyone looking to buy a used car don’t go to these guys. It’s like playing Russian roulette with your safety and life.

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+6 Found this review helpful
"Better cars in smiths toy shop"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a Vauxhall insignia from this company. And had nothing but problems from day 1. Drove it home oil leak, then all the coolant went im 100% sure they sold me a car with a cracked head gasket. And all the cars have 60,000 on the clock! Yeah yeah. The only thing good about this place is the valating side. Never buy a car from this place unless you want a wash. Mark york

"Poor. Avoid this Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cleckheaton Motor Sales advertised car and I placed a deposit based on advertisement. Travelled from Dublin to find that the car was far from advertised and basically a heap of junk. Dealer refused to return deposit and I found the overall experience well below what I would expect.

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+2 Found this review helpful
"Rude, arrogant, ignorant cowboys "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesmen at Cleckheaton Motor Sales are SO full of their self importance it beggars belief! Tried to sell a car with outstanding finance on it, blaming the auctioneers for not sorting it out. Will not negotiate on prices. Act like spoilt school children. Cars not good value either. You can see them spray painting bumpers and bodging repairs to make the cars look better. AVOID AT ALL COSTS. They worry me that much i dare not leave my name on this review!!!!!!

"Appalling "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Appalling customer service. They don’t answer the phone and very rarely text you back. Bought a car a month ago and engine malfunction light is now on. Car barely drives . Told me to take it back myself, probably a 20 mile journey- how safe is that?? A call to trading standards is next

Car buyer in response to Appalling

Hi I'm in the same boat as you bought a car from them and engine light came on the same day as sale. They said they will try and fix but its a dangerous fault. Was trading standards any help

Y Olive in response to Appalling

I'm also interested to find out what trading standards have said about Cleckheaton Motor Sales, My partner just bought a car from them and it broke down as he was driving it home, according to greenflag the engine is faulty. Under the Sale of Goods Act items must be fit for purpose and these cars clearly are not so they shouldn't even be trading.

"AVOID!!!"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car just under 2 years ago from Cleckheaton Motor Sales.Had read the reviews and as there were some positive comments decided to take a chance...Now i wish i had'nt!! Bought a Vauxhall Corsa for £3000...Test drive went well..car was clean but there were a couple of small scrapes and slight damage to one of the wing mirrors so asked if there was a reduction in price ...was told quite bluntly "NO". Drove the car back home on the motorway,it was absolutly fine and at this point i was totally happy with my purchase. Fast forward 2 months...ABS light kept coming on so had it checked by my regular garage...resulting in new ABS system coming in at £500...Then it developed an oil leak which cost £75 to repair...as it was'nt just an "oil leak"....Timing chain began to cause problems another £400+ and it kept cutting out so had new starter motor fitted another £100+. It has to be the most unreliable car i have ever purchased.The staff do'nt answer the phone or reply to emails and i was'nt prepared to drive it a 60 mile round trip in its unreliable state to be told "we can't do anything." Now im having to fix all its faults before selling it on again..which is slowly creeping up towards the price i paid for it...Very disappointed!!

"TERRIBLE GARAGE AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BOUGHT CAR FROM CLECKHEATON MOTOR SALES,PAID 4350, GOT HOME 20 MILES AND IT COMPLETELY OVERHEATED, NO WATER IN SYSTEM, AIR CON DOSNT WORK, SATNAV DOSNT WORK, TYRE SENSOR DOSNT WORK, KNOCKING UNDERNEATH, TODAY NO ELECTRICS, RAND GARAGE WERNT INTERESTED AT ALL, THEN TRIED RINGING BACK AND NO ANSWER AT ALL, BEEN TRYING ALL WEEK. THINK I WILL GO TO COURT

Car buyer in response to TERRIBLE GARAGE AVOID AT ALL COSTS

I'm in the same boat as you bought a car from them and engine light came on the same day it cuts off on the motorway.. Did you manage to get anywhere with theese guys

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"Lies, deceit and unsafe vehicle. "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No stars! (but I had to click one). 30/07/2019. Very poor customer service. On visiting the garage four times, the same salesman did not recognise me or know my name. Now for the lies and deceit. The car was sold with one years MOT, however, after taking the car for an independent service and inspection, it had buckled wheels and was unsafe to drive. I gave the opportunity for 'Cleakheaton Motor Sales' to fix/change the alloys. They kept the car for two days and claimed it was rectified and safe to drive. Once again, I took the car to a separate garage to have the wheels inspected. There was no change to the wheels, and on calling the garage to complain and deal with this issue they put the phone down on me. The car is now being inspected by the Driver & Vehicle Standards Agency (DVSA) and I will have to take the matter through trading standards and potentially small claims court. I write this so that others can avoid the whole process in the event of a complaint. AVOID!!! I DO NOT RECOMMEND!

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+10 Found this review helpful
"BAD CUSTOMER SERVICE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called this morning enquiring about Audi A1 for sale. Was told still available so explained travelling over an hour to view with the hope to buy. Half an hour later got a call back to check which A1 I was interested in and confirmed the car. Turned up and the car was SOLD!!!!! No attempts made to call me. Absolutely wasted journey!

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
191 reviews1.9 out of 5 stars — Rated Poor
Excellent
33
Very Good
7
Average
9
Poor
37
Terrible
105

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  • Contact Information

    Address

    Cleckheaton Motor Sales
    Dewsbury Road
    Cleckheaton
    West Yorkshire
    BD19 5BT

    Get in touch

    07533 390011
    http://www.cleckheaton-motorsales.co.uk

    Opening times

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    Dealership Statistics

    19%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Cleckheaton Motor Sales

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