I purchased a car today from clock garage, and I'm not very happy. The car cost £1,995 but I was treated like it wasn't a worthy sale like that of a more expensive car. They didn't wash it or valet so I didn't get the nice feeling of buying a car. I'm still a customer and it's still a lot of money. It was quite dirty really so i paid for the clean and valet myself elsewhere. There was just one mat on the drivers side floor, when I moved it there's quite a big hole in the carpet. They'd kept all paperwork on the back seat, when I moved that, there's a rip on the seat. I was not told of these, so they were covered. I did test drive and look around, but a mat on the floor, i wouldnt think covered a big hole. One of the tyres is very much on the legal limit, I don't think a reputable dealer should really sell it like that in my opinion. They did try their best to sell me a tyre, and also an oil change. It just felt like they wanted me to spend more with them. I know £1,995 is not a massive sale for them, but its a lot to me and a lot to most people. I dont think that budget should matter to how a customer is treated, or how a car is sold and presented on the day. I can say I'm quite disappointed.
Bought a used vehicle from Clock Garage. Very easy to deal with, friendly, knowledgable and helpful. Really surprised with the amount of prep they did even replacing the timing belt without me even asking about it. Definitely recommend them to anyone.
Had a few issues with a second hand purchase from Clock Garage Chorley, but the arrogance and childish slanging and shouting that comes from them needs to be addressed. Everyone could hear him shouting at staff and blaming them for his mistakes. Customers are abused by his mannerism and he acts like a spoilt child. I had to come all the way from Manchester to get my brakes sorted for the 4th time and his attitude was well it's your problem now. Defiantly buying a Ford next time
The car has had its issues since we bought it but with that being said they weren't issues Clock Garage Chorley would have known about at the time, when the car initially broke down on holiday they did came out to fix the vehicle. The car has had further problems which aren't covered by the warranty and will be quite costly to fix but I wont criticise the dealership too much as these things do happen. We are enjoying the car and they were very nice to deal with, friendly people who I feel did genuinely try to give us a good experience.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Clock Garage Chorley
Lyons Lane
Chorley
Lancashire
PR7 3BH
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