Bought an Audi A6 from this garage as soon as I drive off forecourt problems with side lights told to bring back when electrician on sights every time I called guess what he was never there approx. 3 weeks later the car lost nearly all power and was told by them that the turbo pipe had split and it needed a new resonator ?? fair play repaired in three days under what I thought was paid out by warranty Now the big one about 3 weeks after that the engine seized completely I had to get someone to collect the car as it just packed up in the middle of the road with no warning apart from the oil pressure light came on and seconds later seizes engine car was taken to SVS in Cardiff I believe they were once known as The Cardiff engine and gearbox centre It was there for nearly 6 weeks no offer of a courtesy car from Compact Cars or SVS As the engine had been removed I decided to do some preventative work done and have a new clutch fitted after I got the car back and after a short while I noticed that it was leaking oil by this time I had had enough I contacted the finance company who practically ignored me for nearly five I stopped paying then they took notice what a supprise they told me that they had fixed the oil leak not a chance now I cant really afford car hire and car payments so I just kept topping up the oil until the next service now its in a garage that I trust after they had renewed all my brakes they started on the oil change I had a phone call to say they had found the leak and that my sump had a crack in it also the bottom end of the engine is probably from another 2.0 TDI But NOT FROM MY MODEL A6 they have had to bend the oil intake pipe to make it fit also there has been a vibration on the car since it had been returned from SVS Now this model A6 has a balance shaft which is missing in the repair from SVS So I have instructed the garage to replace the sump with a new one and do whatever repairs are necessary to pot the car back on the road the garage also reported that it had been badly fitted judging buy the amount of rounded and distorted bold due car and attention was not high on the list of whoever fitted this engine so my solution with the finance company and garage will be to ask them to take the car back refund all my payments and any money that I have spent on repairs and for costs whilst the car was off the road and an amount for compensation should this not be agreed within 48 hours of the car and contract ending I SHALL ISSUE AGAINST THEM NOT IN THE COINTY COURT BUT IN THE HIGH COURT
Some things never change. I bought a car with these people 6 years ago, drove it over the road and spent £600 in a repair shop immediately. Compact Cars are the perfect stereotype of what we think about second hand car dealers.
Found car to be full of problems and getting them to be resolved and acknowledged proved difficult. Would not recommend!
Kirsty in response to FieryDragon
Hi I am just wondering if you could contact me as I'm experiencing so much trouble with a car I bought in November from there and I feel as if ive hit a brick wall wat action did u take x
Established in 2001 and with a dedicated team boasting decades of motor trade experience, Compact Cars & Vans is proud to be the largest used car and van dealer in South Wales.
Explore our wide range of carefully selected used cars and vans online or at our dealership which is conveniently located on J35 of the M4. Our friendly and experienced sales and aftersales teams are on hand to help seven days a week and ready to answer any questions.
We know that buying a vehicle is a significant purchase so we do everything we can to provide a service that customers know they can rely on. To prove our commitment to this, we have signed the AA Dealer Promise and have agreed to an annual audit to ensure that we meet this high standard.
All of our vehicles are supplied to our customers recently serviced and with a brand new MOT certificate, clear of any advisories. This is carried out by an independent inspector so you can drive your car or van away with confidence. Our own technicians also put each vehicle through a rigorous list of checks to ensure it is safe and in excellent condition. We never sell a vehicle that hasn’t passed an HPI check and we will also provide 12 months’ free AA Breakdown Cover and a warranty providing complete peace of mind.
We have a diverse customer base and strive to match each of our customers with the vehicle that suits their needs and financial situation. If you’re looking to finance a vehicle, We also have a team of experienced financial advisors on site, helping get the best deal for you. Whatever your circumstances, we work with a range of trusted lenders to create a plan that is personalised for you.
Comprehensive warranty as STANDARD!
Brand NEW MOT with NO Advisories
12 Months FREE Breakdown Cover
Finance Available From 7.9% APR
Experienced Finance team! Dedicated to ensuring YOU get the best deal every time!
£0 DEPOSITS AVAILABLE! WE CAN FINANCE THE VAT!
Dedicated sales and after sales Team here 7 DAYS a week!
Over 100 CARS & VANS in stock!
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2001
Compact Cars And Vans
Waterton Road
Bridgend
Bridgend County Borough
CF31 3YY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00-17:00 |
Sun | 11:00-17:00 |
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