Abigail, February 2026
"Helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The BMW we got has been really good! I had it delivered and it was a quick process. Overall I appreciated how helpful the service was from Concept.
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Aftersales from Dealership in response to Helpful
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Kelly F, February 2026
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5
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Aftersales from Dealership in response to 5
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Keirrie W, February 2026
"Amazing!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Gazebo did an amazing job with helping me take out a car on finance. Kept in contact throughout and answered any questions straight away. Very patient. I cant thank him enough. Happy with my new car.
Thankyou
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Aftersales from Dealership in response to Amazing!
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Victoria, February 2026
"Lovely people!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm doing really well with Citroen C4! My Finance broker recommended Concept and all 3 people who helped us throughout were lovely and bent over backwards to able to help us get what we needed. It was Amazing!
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Aftersales from Dealership in response to Lovely people!!
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
David L, February 2026
"Friendly staff and polite"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My rating is 5 and am satisfied with my purchase. Friendly staff and polite. Also most helpful and thoughtful. Thanks.
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Aftersales from Dealership in response to Friendly staff and polite
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Louise, February 2026
"5 star "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5
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Aftersales from Dealership in response to 5 star
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Beverley, February 2026
"Helpful customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm quite happy with the SEAT from concept. There was a bit of a mix-up throughout the process, we ordered an automatic but was given a manual instead but this was resolved. I also found the customer service quite helpful throughout.
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Aftersales from Dealership in response to Helpful customer service
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Matthew H, February 2026
"Friendly and easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The BMW has been good, His customer service was great, he was fast, friendly and easy! I would consider going back there again 5 stars 😊
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Aftersales from Dealership in response to Friendly and easy
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Jade M, February 2026
"I would return!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Kia is prefect not many problems, I will say that in the boot the shelf if a little flimsy, but I can sort that out myself. Other than that, I have had no problems. The customer service was fine they answered all my questions. I would go back too Concept Car Credit!
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Aftersales from Dealership in response to I would return!
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
James, February 2026
"In and out! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far its been a good experience, the Citroen we purchased from concept drives smooth. It was a fast in and out process, just waiting for the manager to sort my fuel for the journey I had to make. They were really polite, well mannered and we had a bit of a laugh too.
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Aftersales from Dealership in response to In and out!
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
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