Clare G, March 2026
" I'm happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 yes im happy. They keep in touch by email well
Reviewer has confirmed their email address
+0 Found this review helpful
Aftersales from Dealership in response to I'm happy
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Joshua H, March 2026
"Mercedes A-Class"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Having recently purchased a Mercedes A-Class from Concept Car Credit back in January, I've had a few issues, if I'm honest, ranging from a squeaking noise coming from the wheel to having too much oil in the engine. I'm in the process of going through the warranty and have been back and forth with the dealership. In regard to the buying experience, there was no problem, it was a quick, easy process, so based on everything, I'd give my experience a 3-star rating.
Reviewer has confirmed their email address
+0 Found this review helpful
Aftersales from Dealership in response to Mercedes A-Class
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Shaun, March 2026
"5 definitely thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 definitely thank you
Reviewer has confirmed their email address
+0 Found this review helpful
Aftersales from Dealership in response to 5 definitely thank you
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Zara B, March 2026
"Helpful aftersales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since purchasing the Ford Kuga, I have had issues, but the aftersales has been helpful at getting them resolved, and I believe it has now been fixed. Gaz at concept car credit was very helpful throughout the process and even know I've had an issue id give it full marks
Reviewer has confirmed their email address
+0 Found this review helpful
Aftersales from Dealership in response to Helpful aftersales
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Drew M, March 2026
"Citroën C4"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Getting on alright with the Citroën C4, had an intermittent parking system fault that I'm keeping an eye on. In regard to the experience whilst buying the Citroën at Concept Car Credit, it was very good. I got all my questions answered and went on a test drive. 5 stars.
Reviewer has confirmed their email address
+0 Found this review helpful
Aftersales from Dealership in response to Citroën C4
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Rachel P, March 2026
" Experience was lovely"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am enjoying my new Mercedes C-Class. I've got a couple of issues that they are sorting, so that's all good, and whilst I was at Concept, the experience was lovely, and I'd give it 5 out of 5 stars.
Reviewer has confirmed their email address
+0 Found this review helpful
Aftersales from Dealership in response to Experience was lovely
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Georgina N, March 2026
"5 great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 great service
Reviewer has confirmed their email address
+0 Found this review helpful
Aftersales from Dealership in response to 5 great service
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Nyree, February 2026
"Simple "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was so simple and quick no messing around
Reviewer has confirmed their email address
+0 Found this review helpful
Aftersales from Dealership in response to Simple
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
David, February 2026
"Helpful support "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It’s doing alright so far, the seat ateca is a nice car. They were able to sort me out with the finance deal and the transparency through the staff was quite up front. Any worries I had regarding the mileage, the dealership helped to support that.
Reviewer has confirmed their email address
+1 Found this review helpful
Aftersales from Dealership in response to Helpful support
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
David, February 2026
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 star
Reviewer has confirmed their email address
+0 Found this review helpful
Aftersales from Dealership in response to 5
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
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