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1,687 reviews from our car dealer reviews community
Leave a review for Concept Car Credit
Leave a review

1,687 reviews from our car dealer reviews community

Leave a review for Concept Car Credit
Leave a review
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"Will use again "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really happy with the Mini I bought, I have been in contact with Concept since as it needed some work doing, they go this sorted for me, in good time. I don't really have any complaints about the dealership, the car or the customer service provided. They were helpful and polite. I will be using them again when I'm ready to upgrade.

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After sales from Concept Car Credit in response to Will use again

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Fantastic Service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic customer service, very helpful and friendly people. The Qashqai I bought is good, I'm really happy with it. I would buy another from Cooncept Car Credit in the future.

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After sales from Concept Car Credit in response to Fantastic Service

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"cant fault concept"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm so impressed with the Audi I bought, it looks immaculate, drives perfectly. I really can't complain at all. I bought the car during very strange times, but Concept managed to keep the customer service levels high and maintain a polite, friendly approach. I would happily buy from them again in the future, I'd have no issues in recommended to friends and family.

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After sales from Concept Car Credit in response to cant fault concept

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Happy customer"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The insignia I bought is brill, drives well and looks good. The staff were friendly and helpful, and really knowledgeable. I have just recommended Concept to a friend, and wouldn't have any issues recommending in the future. I would happily buy from them again.

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After sales from Concept Car Credit in response to Happy customer

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Would Recommend "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I did have a few issues when I first bought the car, but luckily Concept got these bits sorted for me and I am happy with it now. I have bought from concept in the past, and I would happily buy from them again in the future.

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After sales from Concept Car Credit in response to Would Recommend

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Happy with car and service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Fiat 500L from Concept, I'm enjoying the car, and I'm happy with the service provided. They were friendly and helpful.

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+0 Found this review helpful

After sales from Concept Car Credit in response to Happy with car and service

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"2nd car bought here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really happy with the A3 I bought, its running really well and definitely looks the part. The customer service provided was perfect, they were friendly, helpful and that's why I will always use Concept. This is the 2nd car I've purchased from them, and I'm 99% sure my 3rd car will be bought here too.

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+0 Found this review helpful

After sales from Concept Car Credit in response to 2nd car bought here

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"loyal customer will always use Concept "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Vauxhall Zafira is the 4th car I've bought through Concept Car Credit, and I'll certainly be back in a couple of years when I'm ready for a new car, next time it will be a car I can enjoy myself, and not something to cater for the kids! The car is running well, I am happy with it, its perfect for what we needed it for. The customer service was great overall. The only reason my score is 4/5 is due to the car not been cleaned when picking it up, I was told it had been cleaned. Its not a big issue, and this certainly won't stop me from using them again and recommending to family and friends.

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+0 Found this review helpful

After sales from Concept Car Credit in response to loyal customer will always use Concept

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Cannot fault Concept "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Considering I did most of the communicating over the phone rather than face-to-face, the service provided was excellent. Concept sent me photos and video's so I could decide on the car I wanted, I organised a test drive, I agreed the sale and it was a straight forward process. From the first contact of applying, to driving away the whole process took no more than 3 days. The staff were helpful, friendly and went the extra mile. They valeted the car for me, provided a full tank of fuel and they did everything they said they would. The car is running well, I'm very pleased with it. I would highly recommend, and I would definitely use Concept again when I'm ready for a new car.

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+0 Found this review helpful

After sales from Concept Car Credit in response to Cannot fault Concept

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Customer service was brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car a couple of months back, it was in the middle of lock down with many restrictions in place. I actually signed for the car before viewing, when I got there the salesman was not pushy at all, he said, "although you have already signed and agreed the sale, if you don't like the car or don't want it, there is no pressure, we will just cancel". Extremely helpful and friendly, the customer service was brilliant, The car had a minor issue, Concept got this sorted straight away for me. The car is now running well, I'm really happy with it. I would have no issues in buying from Concept again, and I'd highly recommend.

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Reviewer has confirmed their email address

+0 Found this review helpful

After sales from Concept Car Credit in response to Customer service was brilliant

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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Dealership Information

***The below has been added by Concept Car Credit***

WELCOME TO THE WORLD OF
CONCEPT CAR CREDIT

We are specialists in providing car finance and offer a great selection of high-quality used vehicles suiting everybody’s budget. Why not call 01204 466 400, make an appointment and come to see our showroom in Manchester (we are just 5 minutes away from the M60, M61 and M62).

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1687 reviews4.9 out of 5 stars — Rated Excellent
Excellent
1516
Very Good
169
Average
1
Poor
1
Terrible
0

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  • Contact Information

    Address

    Concept Car Credit
    Unit 1 Europa Trading Estate Stoneclough Road
    Manchester
    Greater Manchester
    M26 1GG

    Get in touch

    01204 466 400
    https://www.conceptcarcredit.co.uk/

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 20:00
    Wed 09:00 - 20:00
    Thu 09:00 - 20:00
    Fri 09:00 - 18:30
    Sat 09:00 - 18:00
    Sun CLOSED

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Concept Car Credit

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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