Just picked up my new car from Cookes at fakenham excellent service from a trusted local dealership. From start to finish I was kept informed of everything and nothing was too much trouble. Matt was amazing and helped me to get use to all the info on my new car and said if I need anything please pop in or call us, would highly recommend to anyone.
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Communication terrible and lack of knowledge in the basics.
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Bought a car from cooks/vindis group and from start to finish it was a perfect .. Damion did everything's he promised and was so helpful .. we were so pleased with the professionalism of the service we had and the car . Thank you
I purchased a VW Touran and Matt Hill went the extra mile to ensure everything went smoothly in the height of the fuel crisis. As well as picking me up from Kings Lynn station, he ensured that I had fuel as I had a long drive home to the West Sussex. Very pleased with the car and would definitely recommend Matt and Cookes
We have just purchased a new T-Roc and could not be any happier with the service we received. We were met by Matt Hill who took us through the process step by step making the whole experience a pleasure. Nothing was too much trouble. I would highly recommend Cookes and especially Matt to anyone and will certainly return again.
On Wednesday the 5th May 2021, my wife and i attended Cookes of Fakenham. To view a Volkswagen Tiguan SUV with a view to procuring a test drive. We were met on the forecourt by the sales Manage Mr Jamie Jones who from the outset was extremely polite and professional. His initial covid risk and safety assessment along with proper justified use of PPE was very reassuring. His professional demeanour and product knowledge was both informative and reassuring with regards to our enquiries. we were able to examine other vehicles that we were interested in which was very reassuring and assisted us in making our eventual purchase. We have purchased many new and used motor vehicles over the past 45 years but can honestly say this was one of the easiest, as we were made to feel both informed and relaxed, in what has so often been quite a stressful and pressured environment. Thank you very much.
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Would definitely recommend their car sales department. Damien gave first class service. Great attention to detail.
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Cookes Of Fakenham is part of the Vindis Group.
If anyone has any further information about this dealership then please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Cookes Of Fakenham - Vindis
Norwich Road
Fakenham
Norfolk
NR21 8SL
01328 779300
https://vindisgroup.com/dealers/fakenham-volkswagen
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