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33% Recommend
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15 reviews from our car dealer reviews community
Leave a review for Inchcape Colchester BMW
Leave a review

15 reviews from our car dealer reviews community

Leave a review for Inchcape Colchester BMW
Leave a review
"Disgusting after sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was sold an ‘Approved Used’ car with a hole in the front radiator. Cooper Colchester have refused to pay for the repair and are blaming me for the problem. This is absolutely disgusting customer service bearing in mind I have only had the car for two weeks and during that time the car has not been used as I have been away on holiday. Do not buy a car from Cooper BMW in Colchester.

"Bmw Colchester has zero integrity"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cooper BMW Colchester advertise car they don't hold, hook you in with test drive and attempt to sell a car you don't want. Terrible people, zero intergity

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+3 Found this review helpful
"Passionate "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Incredible experience from a top class Premium brand. Would use Cooper Colchester BMW again, Alex knew his stuff on the new cars. His passion for the brand shined through.

"Unethical"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Allan at BMW Colchester was really helpful and has an excellent manner with customers. Unfortunately I can't say the same for his colleague Matthew who stepped in to take our money and tried to con us into buying GAP insurance (and other unwanted and overpriced financial 'products') by incorrectly stating "I am legally required to offer it to you" and did not provide the advice required by the Financial Conduct Authority to protect consumers from these unethical practices. See https://www.fca.org.uk/publication/policy/ps15-13.pdf for more details and avoid Matthew and his ilk.

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+2 Found this review helpful
"Jason woolmer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor customer service, never experienced anything like it. Got spoken to like we were idiots. Have a major problem with our leather, looks like the seats are wearing a saggy pair of y-fronts. Service Managers attitude was "have we ever had leather seat??" I would not recommend Cooper Colchester BMW to anyone, or wouldn't bother going for the leather upgrade as our car is only a month old.

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Dealership Information

Inchcape Colchester BMW is an Franchise dealership that is based in Colchester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews2.5 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
1
Poor
3
Terrible
6

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  • Contact Information

    Address

    Inchcape Colchester BMW
    Ipswich Road
    Colchester
    Essex
    CO4 9TD

    Get in touch

    01206 751100
    https://www.inchcape.co.uk/dealerships/bmw/bmw-colchester/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Inchcape Colchester BMW

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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