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I bought a ford focus within 2 days engine light came on, I took it back and they sorted it. Month later another problem with the car took it back and they made me pay for the part which was needed which they most definitely overcharged me for!( I checked with other garages)Now got another problem but at this point I give up taking it back, their aftercare for the customer is shocking, very rude but couldn’t do nothing for you when purchasing the car.
Bought my mercedes here and it was a breeze, nothing was to much trouble for luke and Wayne, very knowledgeable and friendly dealer. Had a small issue on a Saturday afternoon, called in Sunday to be given a curtousy car straight away, even after the initial sale these guys look after you. Highly recommend you purchase a car here with the knowledge and peace of mind you will have excellent aftersales. Well done Luke and Wayne I wish all dealerships were the same👍
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Don't waste your time or money
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Coopers Car Sales from Coopers Car Sales Ltd in response to Avoid like the plague!
Hi There I'm sorry to hear that you've had a negative experience. Naturally all anonymous reviews are contacted. Could you give us a call in the office on 02920 885149 we would be happy to help. Many Thanks
Bought my car chevrolet spark had clutch problem they fix it in warranty then a week later brake calliper stuck on back to garage all fixed in warranty very good service brilliant car sales
KEEP COMPLETELY OFF FROM THIS CAR DEALER!!! I spoke with a guy named Luke about buying one of their cars, precisely Lexus CT200, everything was going on well, till I paid a deposit of £200 for the car and £118 for the delivery, total of £318. I later realised the next day via Car Check Uk that, there are couple of discrepancies in the car advertisement, I contacted Luke and told him about my findings and told him that based on these, I would be needing my money back...but, Luke vehemently refused to refund me and I even sent him a screenshot of the car check report and his advertisement, he blocked my number and had refused to refund me my money back. Stay away from this dealer! Mark
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Mark Angelo in response to STAY AWAY FROM THIS DEALER!
Money has now been refunded. Please take review down. Thanks
I saw the car for sale on ebay and phoned up to enquire. I spoke to to Luke who was very helpful. On arrival the car was well presented and spotlessly clean. I inspected the vehicle and it was exactly as described. The whole process was very straight forward. My wife and I even used the loo there which was great. Having owned the shogun now for some six weeks it is frankly a fantastic vehicle which does everything I want it to do. Very pleased indeed.
car has cost over £2,000 pounds already trimming chain glow valves front and back sensors did not work when got car but that was done and coopers paid for that
I was assured that the car was safe only to find out the whole time I've been driving the car with my 6yr old in it , there has been no suspension as the springs they fitted were completely put on wrongly causing the car to constantly feel like it was on ice skates and at the same time spuing out oil from the shock obsorbers ruining the tyres wearing them from the Inside out , killing the suspension which could have snapped at any moment and also grinding the brakes against it so every time I drove more than 15 minutes or so it would leave a terrible burning rubber smell. When I came to them with this find only by chance as I for the fourth time went to get the alignment and new tyres put on as I believed it was that which needed changing, again. The tyre place told me that this is all caused by the springs being not put on correctly and I was lucky I didn't crash with the fact that nothing was holding the car since the suspension was totally damaged along with the brakes and alignment and most of all the shock obsorber on one side leaking oil dramatically to cause no grip or safety which is exactly what I begged them to assure me since I new my little boy would be in the car with me a lot. I was given a 6 month warranty as I once again begged for it as 3 months I knew would not be enough especially on a 2007 porsche and they agreed and with 2 weeks to go until it ran out they refused to not only accept they're extremely dangerous careless mistake, but also refused to help or honour the legal warranty that was still valid. Absolutely disgusting attitude and carefree attitude with no consideration to mine or my child's lives they were playing with. So for this reason I'd warn anyone to Absolutely steer clear of these heartless crooks and to never believe a word they say as they are only about the money! For this reason I give 0 stars!!!
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It was a pleasure to deal with Luke and the boys made my purchase choice easy , car delivered on time and no isssues
Guys were amazing went above and beyond to help me! Any issues they sorted it. Thank you !!
Coopers Car Sales Ltd is an Independent dealership that is based in Caerphilly. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Coopers Car Sales Ltd
169 Pontygwindy Road
Caerphilly
Caerphilly County Borough
CF83 3HQ
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