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Bought my polo gti from Corkills Wigan excellent customer service and smooth transaction had the car for a few weeks now and love it thank you to Simon hall for an exceptional transaction five stars all round
I purchased my car new from Corkill's so this is where it came for it's 1 service. My son made an appointment on my behalf a week in advance and was given an early drop off of 0830 hrs. I arrived at the dealership at 0810 hrs. and was greeted by Damien (I think) who from the start gave me the impression that I was welcome. I must add here that this dealership looks to be very well cared for and adequately staffed with people who seemed to be happy in what they do. However, Damian booked the car in and produced the worksheets for me to sign and noted my requests on these. As I was a 'waiting customer' he then explained the workings of their superb drinks machine, showed me where the toilets were and a waiting area with reasonably comfortable sofa and chair. Whilst I was sat there, Staff that passed by acknowledge me and asked if they could help me in any way and offering to refill my drink. This to me showed that their customers were important to them. My car was completed in the time that I was expecting and parked conveniently outside the front door of the showroom. The invoice was produced and explained to me the jobs carried out, nice professional touch, as was the total experience. I left feeling that my car was looked after in a professional manner and that my custom was important to them all. I have no hesitation in awarding them 5 stars which was well deserved. Having scrolled down the page, I think that I may be recording this review in the wrong place, however, if you are purchasing a new car from Corkill's then the above will apply to you.
Went for a test drive arrived 15 minutes early, but 30 minutes past my appointment the sales person I was booked in with didn’t once come and apologise for being late, the receptionist was more concerned, who when approaching the sales person about my appointment they just said well I’m not finished yet will be at least another 5 minutes, so I left sale lost, I will go elsewhere
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6 months ago I realised I would soon be needing to change my Company Car and had a choice of using any Dealership as it was my choice of which car I wanted. Now I have collected my new car I realised that I made two good decisions. Firstly, by selecting the new VW Arteon. My second good decision was to use Corkhills in Wigan with Tamara Connor as my point of contact. In a nutshell Tamara professional, polite and gave the impression that nothing was too much trouble. Whenever she said she would contact me she did. If I e mailed she responded promptly and when it was nearer to the time for collecting the car she double checked all details so no issues would occur. I have used Corkhills before and they are excellent but the service was Tamara was nothing but outstanding. She is a credit to Corkhills and I would recommended using her to anyone looking at changing their Company Car.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Corkills Wigan
Wallgate Pennyhurst Street
Wigan
Greater Manchester
WN3 4AS
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