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Since buying the van in March 2024 we have had nothing but problems, the contact with the owner is appalling, always ignores calls and messages. A part was left at the dealership for the van - Renault traffic and after travelling to the dealership ( 25 mins away) we were told the part would be delivered to us, after numerous attempts of contact chasing this up we have been left in the dark. Wouldn’t recommend buying from this dealership it feels as if as soon as you have bought the vehicle that they have no interest in dealing with you. After care is appalling.
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purchased a 19 plate transit, great van no problems service I received was above and and beyond, Hassel free,
Starter motor problem after 677 miles, Owner not interested in obligatory responsibilities under Consumer Rights Act 2015
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Purchased a white VW Caddy from here on Friday 21/07/23, and it didn't even make the drive home before it BROKE DOWN, and had to be repaired at the roadside by the AA. We were initially supposed to collect the caddy a few days earlier, but were advised via phone call that the caddy would not be ready that day due to a problem with one of the sensors, however we now believe this not to be true after reading a previous review left on google which appears to be about the same vehicle. We have since returned the caddy to the seller for a full refund and advised him of a further problem (oil leak), to which he advised he was going to insure the vehicle for his own personal use to check it is running correctly. However, the caddy is currently back up for sale less than 10 hours after its return with a price increase. AVOID AVOID AND AVOID AGAIN!!!!!!!!!!
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I PURCHASED A VEHICLE FROM THIS COWBOY ON 21ST JULY 2022 - NO WARRANTY WAS SUPPLIED,! DESPITE PROMISES ON HIS FAKE WEBSITE, GUY IS A COMPLETE CON ARTIST, VAN HAS BEEN IN 3 DIFFERENT GARAGES 7 TIMES IN 3 WEEKS, ENDLESS AMOUNT OF FAULTS - AIR FLOW METER, TURBO ACTUATOR, AIR VACUMN HOSE REMOVED AND TUCKED DOWN THE SIDE OF THE ENGINE. DESPITE ME ONLY HAVING THE VAN 3 WEEKS AND DRIVEN LESS THAN 200 MILES IN IT, ASHLEY MCDERMOTT / KINSLEY ( yes he has changed his name) THE SO CALLED MOTOR TRADER HAS AVOIDED MY REQUESTS FOR A REFUND, DENIED ANY PHONE CALLS OR EMAILS I HAVE SENT HIM ETC… SMALL TIME SCAM TRADER - IM £11, 000,OUT OF POCKET DOWN TO THIS CLOWN 🤡- STAY WELL AWAY FROM COUNTRYSIDE COMMERCIALS (YORKSHIRE) _ THIS GUY IS A COMPLETE CHANCER! VAN WAS RIDDLED WITH PROBLEMS FROM THE MINUTE I DROVE IT - GUY IS A COMPLETE LIAR
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This is the third van our company have purchased from Tony and Ashley, we are more than happy with there reasonable priced stock at only 3/4 years old. Happy once again 5 stars from me 👍
This is the 2 nd van we have bought of Ashley Kilner fantastic customer service from start to finish would definitely recommend no pushy salespeople allowed to look at your leisure thank you Ashley and team
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Brought a van and wish I never had. They are full of lies promising they will contact you. My van was full of faults and when I question them they promise to say someone will contact me regarding my faults. No proof of a warranty that they say they have given you but are quick to sell a 12 month warranty to you. It had a 12 month MOT, but when I got it 3 tyres was below 1.6mm but only one on advisory. Like I said van full of faults. Warped brake discs, aircon not working and told me it would be fixed. Aircon place I went to told me The van has not had aircon gas in for along time, the aircon radiator full of holes, aircon pump rusty and the clutch on it has not moved in months maybe years. They told me at had been gassed, so must of been a dodgy garage as did not notice pump broken and leaking gas Also have a electronic fault with speed o meter, Seen a garage regarding this and says IT might of been clocked as this is what it does to the computer (maybe) Rang them and spoke to sales assistant and he said the person that deals with warranty would ring me...STILL WAITING You ring them and email but no answer Don't do what I did please go else where, they take your money and no customer service after. I have contacted my bank to see how I stand now for a refund as the van sold was faulty and no come back from them
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Have just bought a van off this company after seeing ad. Travelled from Wales up there was met by Ashley . Very nice bloke . Excellent looking vehicle . Spotless in and out . Made us a cup of tea after our long journey. Many thanks.
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paid deposit, then no contact or receipt, every time i called Ashley all i got was "can you call me back so and so " I felt a dodgy carry on so i asked for refund and pulled out of deal, if i treated my customers like this i would be out of business, also AA check had warning about mileage !!
Reviewer has confirmed their email address
Countryside Motors Goole is an Independent dealership that is based in Goole. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Countryside Motors Goole
Hirst Road
Goole
North Yorkshire
DN14 9PX
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