Bought a car from them 15 months ago and I haven't had my hand out of my pocket paying for repairs. Company wasn't interested when you phoned them, wouldn't a childs pedal car of them save yourself money and stress and avoid at all costs. Right set of Del boys.

Avoid these criminals, bought van for 8k nothing but problems, they ignore responsibility. zero due diligence. they need shutting down. signed service book which they never serviced they band-aid the vehicle until out of warrently then its bye bye. - if you have problems early on ring your finance company and compain they can do something about it if you have proof.

Bought a transit custom, the next morning there was oil everywhere on the ground upon inspection the oil filter had completely rusted through and caused most of the engine oil to spill out. I rang Cowley Motor Company, asked if it had been serviced he said “all vehicles are serviced before leaving” to which I explained what had happed so no it had not been serviced! “bring it back n we will service it” as this would be difficult not being able to start the van at all and needed it for work we agreed i would buy the oil and filter and service it myself and they would refund the cost of items. This then took 18days of chasing to get the money back (£60)since then weve had countless issues all of which we paid to be fixed as needed the van for work costing over £300.Now to top it off the gearbox has failed garage has quoted £1200 this is devastating for the business and upset us alot. Not the dealers problem as out of warranty

Went in to see a car, Rep was extremely rude constantly saying someone wants to put a deposit down so hurry up! when ask to test drive the car he said NO! How can u expect someone to pay u over 9k and not test drive the car ...car was not clean at all ! AVOID disgusting service!

Verbally agreed to view a car made appointment for Today, as when we called to view on Monday the rep was in & out of the office all day so we was advised we couldn’t see it On the Monday earliest we could would be the Wednesday, So we agreed to travel up on my partners day off which was today arranged a time of 11am... my partner called 3 times no answer I called off my own number to be told the car was sold yesterday via email by the boss... however advised they have another car for more money... This was a cash sale for nearly 8k I feel they talk a good game however the reviews below are a true reflection on there customer service levels with the company, this is before even taking a glimpse at any of their cars... Better turn around and commute back... have a wonderful day...

Avoid, avoid avoid avoid Never buy a car from them I bought a Bmw 1 series and I end up spending £4000 on the car. Once you buy car they wouldn’t take any responsibility for it they have a disgraceful Customer service they are really rude. All I can say avoid this guys

Cannot recommended this dealer enough, great staff and service. Jack & John both brilliant and really knowledgable and helpful throughout from first enquiry to weeks after purchase when I was still asking silly questions.. Car is beautiful, fantastic and I could not be happier with it, i paid full price for this car and it is worth every penny. Would definitely buy from this garage again and would not hesitate to recommend to anyone else.