Bought a slk from cowley motor company, test drive ok ,car had just been washed when I arrived so couldn't see rust bought car took for service was told suspension on both sides was coming through engine mounts brake pipes corroded , speed omiter alterd sent car back for repair at my expenses 2 weeks later went to pick up .had a garage check done they used filler on mounts.

Bought a 63 plate mercedes benz from Cowley Motor Company which was faulty. They had caked the car with touch up paint so it looked brand new when viewing it then when I got it washed the paintwork was in pretty rough condition. Even had rust patches on it!! The car became faulty 4 weeks after purchase where it was randomly slamming on the breaks due to a faulty sensor. At the time I didn't know what was wrong with it but basically it was nearly causing crashes on motorways at high speed. I rang the dealership and told them and they instructed me to keep driving it until the matter got worse(dangerous I know) but I did keep driving it to see of the problem would get worse which it did. Finally after 4 months of ringing Cowley motors they took it in for 5 days without the option of a courtesy car. When i got the car back it was in a worse condition then when I gave it to them so they sent me to their own independent mechanic where he failed to fix it. So they told me bring it back to their independant mechanic which I refused and wanted it to go to a proper mercedes benz dealership after 2 failed attempts of them trying to fix it. They refused for me to do that, I asked can I bring it to my own mercedes specialist and they refused again and then I asked for a refund for the car and again they refused. Contacted citizens advice and got great advice from them and contacted finance company who agreed to fix the issue. DO NOT BUY ANY CAR FROM THIS LOT!! They are nice as pie to your face when your buying something from them but once u hand that money over they aren't as interested any more. For the stress and trouble this caused me for the last 4 to 5 months now I'm gutted I bought it from them.

Faulty car corroded brakes suspension mountains rotten and filled with filler we only had the car two weeks when we had the car checked by an independent garage the suspension came through the bodywork numerous cards all needed fixing the garage is rude quick enough to take your money but when you need a response you get little or no cooperation they did offer to fix it which is now being done but not too high standard and now it is getting an independent inspector of more cost of £500 to get it inspected properly since we have bought the car it is cost 5 to 600 pounds in about three weeks that's not including car hire and transporters to take to the garage and bring back when we got the car back although we can't prove it four nails in back tyres which had to be replaced another £100 and a nail in the front right tire which we have now had to have repaired the garage also used all the fuel in the car and clocked up 60 miles on the clock do you really want to waste your time with a business like this absolutely despicable!

Do not use this “dealership” absolutely terrible customer service, I bought an expensive car from them which had a few issues with it which they tried to hide, however I brought in an rac mechanic to test the car which they insisted I didn’t do and he found a number of issues with us they then promised these would be fixed by them and they would pay and to call them and book it in. I called them back and they told me the guy that deals with it wasn’t in, I called again later in the week same again this happened for over 3 months in the end I had to call the garage myself and sort it. Really I should have not bought the car until it had all been fixed and got it checked again to make sure they had done what they said they would but I needed a car urgently unfortunately. If you do use this dealership make sure you get the car checked and that they fix everything before you buy it because guareneed they will do nothing after. They were completely unhelpful and have terrible customer service. There are much better places to get a car. Think twice before you think you’re getting a good deal.

Very Helpfull Staff and a lot of knowledge considering the varying amount of cars . I was made to feel welcome without the pushy sales . Highly recommend Cowley Motor Company.

No one really ever leaves a good review when buying a car only leave bad reviews when they have a problem with there car reading all these reviews I can say I would not believe any off these because I bought a car from Cowley motor company had lots off problems after about a month off having the car they came out and collected the car and took it away and fixed every problem and Evan gave me a car to use whilst they had mine in for repair and then brought mine back to my house 30 miles away all fixed and since then had no problems but I would highly recommend the garage to anyone who asked me I went out knowing I was buying a 2 hand car and it is not a new car so could end up having some issues witch I did and I made one phone call to the garage and they resolved the problem promptly and professionally so thank u guys at Cowley motor company

Avoid Cowley Motor Company- car salesman did not know anything about the cars he was selling. He proceeded to tell us that another car that a couple were test driving was 'awful' and gave false information about a car we were interested. Salesman lit up a cigarette in front of us. Very unprofessional.