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58 reviews from our car dealer reviews community
Leave a review for Crewe Audi
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58 reviews from our car dealer reviews community

Leave a review for Crewe Audi
Leave a review
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"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great friendly yet professional service from the very start up to the car handover - brilliant service.

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Sharon from Crewe Audi in response to Brilliant service

Good Afternoon Paul, Thank you for your 5-star review. Great to hear you are pleased with your new Audi and thank you for your kind words. Thank you for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Knowledgeable sales team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from a knowledgeable sales representative.

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Sharon from Crewe Audi in response to Knowledgeable sales team

Good afternoon Peter, Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your new vehicle. Sharon - Swansway Motor Group

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"Extremely happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good with my Audi A1. I only take the car on small trips but recently I completed a 45 minuet drive, and it went without a fault. I was extremely happy with the service provided by Brandon (the salesman). I had a lot going on when it came to viewing the car, but he made sure it was as easy as possible. It was also nice to hear that if I had any issues, I could call him up directly, which I haven't had to do yet.

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"Top marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy to give top marks because I received the perfect service from everyone at the dealership. I felt all of my questions about the car were answered well, which gave me confidence to go ahead with the car.

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Sharon from Crewe Audi in response to Top marks

Good Afternoon Chante, Thank you kindly for your 5 Star Review, we are very pleased to hear that the Team at Crewe Audi looked after you and gave you the confidence to purchase the car . We trust you are enjoying your new vehicle. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Smooth and simple"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ross made the whole car buying process very smooth and simple. I was able to take the Audi out on a test drive before going ahead with the purchase, and it was a great help to make the right decision. I've managed to put a few miles on the clock since, and it's driving as expected.

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Sharon from Crewe Audi in response to Smooth and simple

Good Afternoon Eva, Thank you so much for your 4 star review. You comments have been passed to our Sales Manager who will in turn cascade to the rest of the team at Crewe Audi. We are very grateful for your time spent in providing this review and we look forward to welcoming you back to our dealership in the future. Sharon - Swansway Motor Group

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"Great service overall"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service overall from the team at Crewe Audi. I just need my heated wing mirrors to get looked at, but luckily I have sensors when it comes to parking. There isn't a bad thing I can say about my experience.

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Sharon from Crewe Audi in response to Great service overall

Good afternoon Zoe, Thank you kindly for your 5 star review. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Thank you so much for your business . Sharon - Swansway Motor Group

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"Would buy again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd have no issues buying again from Crewe Audi. The salesman was very accommodating, and I felt that everything was just perfect! There is a light that appears on the dash about my lights, but I'm not sure if it's because the weather is getting colder, so I'll keep an eye on it and check the manual. Otherwise the car has been great and I've got no complaints.

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Sharon from Crewe Audi in response to Would buy again

Good Afternoon Mandeep, Thank you for your 5 star review. We are delighted to hear that you are pleased with your purchase and the team at Crewe. We will of course pass on these fantastic comments to the dealership who will of course be as delighted as us to receive them. If you need any help with the light on the dash please contact the dealership and they will gladly help you. Thank you for your custom, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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"The wife's car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's the wife's car that I purchased from here and she seems happy, up to now I haven't heard of any issues with the car. I should have seen the car before making the purchase because I thought it was the quattro model but none the less, it's a great car.

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Sharon from Crewe Audi in response to The wife's car

Good Afternoon Ronald, Thank you for your 4 Star Review. We are delighted to hear that your Wife is enjoying your new Audi. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mark you were amazing! I was very indecisive on what spec and colour car I wanted but Mark went above and beyond to find exactly what I wanted. I couldn't have asked for a better service, and the car has been all good since driving away.

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Sharon from Crewe Audi in response to Above and beyond

Good afternoon Racheal, Thank you for your five star review. We are delighted to read you have received an amazing customer journey with Mark. We will cascade your kind words as we know he will be thrilled to hear from you. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"My beautiful Audi RS Q3!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately, I don't give anything top marks because I think that there is always room for improvement, but Crewe Audi was very close! I originally enquired for a car which was a little bit closer to York which is where I'm from, but there wasn't the right car for me. So after looking on the internet, I widened my search and this is when I saw the beautiful Audi RS Q3! It looked amazing and after calling up the dealership, I got a little bit more information about the car and I was happy to make the trip down. After the long trip, I was greeted by Tim who was just amazing to work with and I think we worked well together, as I've purchased a lot of cars before this one so I knew the process. Everything was made easy and when I drove the car away, I looked forward to the long trip back to York, making sure to avoid the speed camaras, of course. It was well worth the trip!

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Jaime Rodgers from Crewe Audi in response to My beautiful Audi RS Q3!

Good afternoon, Philip W. Thank you for your recent review. We are thrilled to hear that the journey to our Crewe Audi dealership was worth it and that you enjoyed the journey back home in your new RS Q3. We will of course inform Tim of this wonderful review.  Thank you again for your custom, and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group.

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Dealership Information

Crewe Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
58 reviews4.9 out of 5 stars — Rated Excellent
Excellent
52
Very Good
6
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crewe Audi
    Gateway
    Crewe
    Cheshire East
    CW1 6YG

    Get in touch

    01270 864085
    https://www.swanswaygarages.com/audi/contact-us/crewe/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Audi
    VAT Number: 823 8072 33


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