87 reviews from our car dealer reviews community
Leave a review for Crewe Audi
Leave a review

87 reviews from our car dealer reviews community

Leave a review for Crewe Audi
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Smooth process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything from the customer service to the car, it's all been very good. It was a smooth process and the car was well presented when it came to collecting it.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to Smooth process

Good Morning Megan, Thank you for your review and kind words for Crewe Audi. Your comments will assist others who are considering using the dealership. Thank you for your purchase. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Audi A1"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've managed to add 1450 miles to the clock since getting my car back in January and so far I've been getting on great with it. Alex looked after me from the start but he was off when it came to the handover. He sorted everything before and it made everything smooth.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to Audi A1

Good Morning Samantha, Thank you for your review. Great comments both for the new model A1 and the team at Crewe Audi. We are very grateful for your time spent in providing this detailed review and we are pleased to welcome you to the Audi driving experience and may you have many happy miles. Thank you for your business. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Felt at ease"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi Q2 has been great, I’m loving it. The brakes might need looking at as they’ve been grinding a bit, but other than that, it’s been amazing. William was the salesman who looked after me and he was brilliant. This was my first time getting finance, and he made the whole process easy. He talked me through all the steps and paperwork with patience.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to Felt at ease

Good Morning Paula, Thank you for your 5 star review. We are delighted to read you had an amazing customer journey with William and you're super happy with your Q2. If you require the dealership to look at your concerns please don't hesitate make contact with the team as the will gladly help. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Helpful and upfront"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mark was the salesman that I dealt with throughout my purchase but when I came to collect the car it was someone else doing the handover, but Mark had sorted everything out beforehand, so it was a very smooth and easy handover. I felt that he was very helpful and upfront about the car.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to Helpful and upfront

Good Morning Ben, Thank you for your review. Your comments for Mark have been cascaded to him and we are delighted to receive your feedback. We trust you are enjoying your new vehicle. Your detailed customer experience at Crewe Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"All positive things to say"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Other than having the dealership closer to home, I wouldn't change anything about my visit. I've had my car for a couple of months, and I'm happy with it. I had a follow up from the dealership shortly after regarding some stone chips, and they've been sorted now. All positive things to say.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to All positive things to say

Good Morning, Thank you for your review. Great comments for the team at Crewe Audi. We are very grateful for your time spent in providing this detailed review and we are pleased to hear that you have positive things to say about your recent purchase. Thank you so much for your business. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 stars for Mark. He was brilliant throughout the sale.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to Brilliant

Good Morning Louise, Thank you for your 5 star review. We are delighted to read you were happy with the service from Mark and your new car. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"My first Audi"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time owning an Audi and so far it's been all good, I really like it. Mark was the salesman that looked after me on the day of purchasing and I thought he was great. There were a few answers to my questions he wasn't too sure about, but he managed to answer the majority.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to My first Audi

Good afternoon Gary, Thank you for your 4 Star Review. Your comments are greatly received. We trust you are enjoying your First Audi. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"5 ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to 5 ⭐

Good Afternoon Paul, Thank you for your 5 star review. We trust you are enjoying you new vehicle. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ross was more than helpful on the day. My mum came with me while I was enquiring about the car and I felt he was very accommodating to both of us. It was honestly a faultless experience, and so far, my car is doing amazing.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to Faultless

Good afternoon Sherry, Thank you for your 5 Star Review. Thank you kindly for your lovely comments we are delighted to hear that you're so happy with your customer journey. We are pleased it went smoothly and straight forward. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"4*"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would score a 4 as there were a few issues when I collected the car.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Crewe Audi in response to 4*

Good afternoon Steven, Thank you for your 4 Star Review. Your comments are greatly received. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Crewe Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
87 reviews4.9 out of 5 stars — Rated Excellent
Excellent
79
Very Good
8
Average
0
Poor
0
Terrible
0

Add Review

  • Submit new information
  • View 11 more dealership images

    Contact Information

    Address

    Crewe Audi
    Gateway
    Crewe
    Cheshire East
    CW1 6YG

    Get in touch

    01270 864085
    https://www.swanswaygarages.com/audi/contact-us/crewe/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Audi
    VAT Number: 823 8072 33


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more