Everything from the customer service to the car, it's all been very good. It was a smooth process and the car was well presented when it came to collecting it.
Reviewer has confirmed their email address
Sharon from Crewe Audi in response to Smooth process
Good Morning Megan, Thank you for your review and kind words for Crewe Audi. Your comments will assist others who are considering using the dealership. Thank you for your purchase. Sharon - Swansway Motor Group
I've managed to add 1450 miles to the clock since getting my car back in January and so far I've been getting on great with it. Alex looked after me from the start but he was off when it came to the handover. He sorted everything before and it made everything smooth.
Reviewer has confirmed their email address
Sharon from Crewe Audi in response to Audi A1
Good Morning Samantha, Thank you for your review. Great comments both for the new model A1 and the team at Crewe Audi. We are very grateful for your time spent in providing this detailed review and we are pleased to welcome you to the Audi driving experience and may you have many happy miles. Thank you for your business. Sharon - Swansway Motor Group
My Audi Q2 has been great, I’m loving it. The brakes might need looking at as they’ve been grinding a bit, but other than that, it’s been amazing. William was the salesman who looked after me and he was brilliant. This was my first time getting finance, and he made the whole process easy. He talked me through all the steps and paperwork with patience.
Reviewer has confirmed their email address
Sharon from Crewe Audi in response to Felt at ease
Good Morning Paula, Thank you for your 5 star review. We are delighted to read you had an amazing customer journey with William and you're super happy with your Q2. If you require the dealership to look at your concerns please don't hesitate make contact with the team as the will gladly help. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group
Mark was the salesman that I dealt with throughout my purchase but when I came to collect the car it was someone else doing the handover, but Mark had sorted everything out beforehand, so it was a very smooth and easy handover. I felt that he was very helpful and upfront about the car.
Reviewer has confirmed their email address
Sharon from Crewe Audi in response to Helpful and upfront
Good Morning Ben, Thank you for your review. Your comments for Mark have been cascaded to him and we are delighted to receive your feedback. We trust you are enjoying your new vehicle. Your detailed customer experience at Crewe Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
Other than having the dealership closer to home, I wouldn't change anything about my visit. I've had my car for a couple of months, and I'm happy with it. I had a follow up from the dealership shortly after regarding some stone chips, and they've been sorted now. All positive things to say.
Reviewer has confirmed their email address
Sharon from Crewe Audi in response to All positive things to say
Good Morning, Thank you for your review. Great comments for the team at Crewe Audi. We are very grateful for your time spent in providing this detailed review and we are pleased to hear that you have positive things to say about your recent purchase. Thank you so much for your business. Sharon - Swansway Motor Group
5 stars for Mark. He was brilliant throughout the sale.
Reviewer has confirmed their email address
Sharon from Crewe Audi in response to Brilliant
Good Morning Louise, Thank you for your 5 star review. We are delighted to read you were happy with the service from Mark and your new car. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group
This is my first time owning an Audi and so far it's been all good, I really like it. Mark was the salesman that looked after me on the day of purchasing and I thought he was great. There were a few answers to my questions he wasn't too sure about, but he managed to answer the majority.
Reviewer has confirmed their email address
Sharon from Crewe Audi in response to My first Audi
Good afternoon Gary, Thank you for your 4 Star Review. Your comments are greatly received. We trust you are enjoying your First Audi. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Sharon from Crewe Audi in response to 5 ⭐
Good Afternoon Paul, Thank you for your 5 star review. We trust you are enjoying you new vehicle. Sharon - Swansway Motor Group
Ross was more than helpful on the day. My mum came with me while I was enquiring about the car and I felt he was very accommodating to both of us. It was honestly a faultless experience, and so far, my car is doing amazing.
Reviewer has confirmed their email address
Sharon from Crewe Audi in response to Faultless
Good afternoon Sherry, Thank you for your 5 Star Review. Thank you kindly for your lovely comments we are delighted to hear that you're so happy with your customer journey. We are pleased it went smoothly and straight forward. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
I would score a 4 as there were a few issues when I collected the car.
Reviewer has confirmed their email address
Sharon from Crewe Audi in response to 4*
Good afternoon Steven, Thank you for your 4 Star Review. Your comments are greatly received. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Crewe Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Excellent | 79 | |
Very Good | 8 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Crewe Audi
Gateway
Crewe
Cheshire East
CW1 6YG
01270 864085
https://www.swanswaygarages.com/audi/contact-us/crewe/
Mon | 08.30 - 19.00 |
Tue | 08.30 - 19.00 |
Wed | 08.30 - 19.00 |
Thu | 08.30 - 19.00 |
Fri | 08.30 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.