87 reviews from our car dealer reviews community
Leave a review for Crewe Audi
Leave a review

87 reviews from our car dealer reviews community

Leave a review for Crewe Audi
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"Audi A6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All seems to be going fine with my Audi A6. Mark was a great salesman and the overall experience was great.

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Sharon from Crewe Audi in response to Audi A6

Good Morning Grahame, Thank you for your review. Your comments for Mark have been cascaded to him and we are delighted to receive your feedback. Your detailed customer experience at Crewe Audi will assist others who are considering using our dealership. Thank you for your business. We look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group

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"Above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mark went above and beyond while I was at the dealership, he couldn't have done enough for me. This is my 3rd Audi that I've owned, but it was my first time visiting the Crewe branch and I was very pleased with how everything went.

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Sharon from Crewe Audi in response to Above and beyond

Good afternoon Anna, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with your 3rd Audi and that the customer service you received was informative and helpful from Mark at Crewe Audi . Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Wouldn't change anything"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi A1 has been absolutely fine for the time I've been out and about in the car. Ross made sure the sale went well. I wouldn't change anything about my visit to Crewe Audi.

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Sharon from Crewe Audi in response to Wouldn't change anything

Good Afternoon Olivia, Thank you for your 5 Star Review. We're thrilled to read this heartfelt review & will cascade your kind words to Ross as we know he will be delighted to hear from you. Thank you so much for your business. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Audi Q8"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

6 weeks into owning my Q8 and it's been fine. This is my first time owning one but William's customer service was fine throughout and not once did he pressure the sale.

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Sharon from Crewe Audi in response to Audi Q8

Good afternoon Douglas, Thank you for your 5 star review. We are thrilled to hear that you are enjoying your new Audi Q8 and that William took great care of you taking the time to explain everything thoroughly . May we take this opportunity of thanking you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Good experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, I had a very good experience at Crewe Audi. William was really good to deal with throughout the sale. Up to now, everything is going well with my new car.

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Sharon from Crewe Audi in response to Good experience

Good Morning John, Thank you for your 5 Star Review. Your comments are gratefully received and we are delighted that William looked after you. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Adam was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam the salesman was great, and I'm really pleased with my Audi Q5. I've not had any issues with it.

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Sharon from Crewe Audi in response to Adam was great

Good Morning Tina, Thank you for your review. Great comments for Adam and the team at Crewe Audi. We are very grateful for your time spent in providing this detailed review and we are pleased to hear that you are enjoying your Audi Q5. Thank you so much for your business. Sharon - Swansway Motor Group

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"Couldn't of asked for a better salesman"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my S3 for a couple of months now and other than it not coming with a fuel card, it's been perfect. Crewe was a bit out of the way for me but I won't go anywhere else for my cars and I'll hopefully be back in 3 months for the RS3. Mark looked after me on the day and I honestly couldn't have asked for a better salesman. He took his time to talk to me through everything in the car, there was no hard sell he had a relaxed approach to the sale. I have already recommended Crewe Audi to people I know, and I'll 100% continue to do so.

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Sharon from Crewe Audi in response to Couldn't of asked for a better salesman

Good Morning Daniel, Thank you for your review. Your comments for Mark have been cascaded to him and we are delighted to receive your feedback. The S3 is a fabulous vehicle in the Audi range. Your detailed customer experience at Crewe Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back for your Audi RS3 in the future. Sharon - Swansway Motor Group

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"Attentive without being overbearing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whist I appreciate the need to sell your vehicles, it's your job, I was impressed with the efforts of all involved to accommodate my wishes. The forthcoming budget was always a concern so peace of mind of having what I wanted from stock helped greatly. Attentive without being overbearing is best way of describing my experience

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Sharon from Crewe Audi in response to Attentive without being overbearing

Good Morning Richard, Thank you for your review. Great comments for the Team at Crewe Audi. We are very grateful for your time spent in providing this detailed review and we are pleased to hear you enjoyed your customer journey . Thank you once again for your business. Sharon - Swansway Motor Group

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"Everything ran smoothly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 ️ service, buying a new car can be really stressful but Tim was very helpful, talking me through the paperwork and the different options I had making the whole process run smoothly

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Sharon from Crewe Audi in response to Everything ran smoothly

Good afternoon, Katie. Thank you for your five-star review. We sincerely appreciate your feedback. It is wonderful to hear that Tim provided you with excellent service during your purchase. We are grateful for your business and look forward to welcoming you back in the future. Best regards, Sharon - Swansway Motor Group.

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"Really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far everything with my Audi Q5 has been sound, I've not had any issues up to now. Really good experience overall.

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Sharon from Crewe Audi in response to Really good

Good morning, Joseph. We sincerely appreciate your five-star review. The Q5 is an excellent model within our line-up, and we hope you are thoroughly enjoying your driving experience. We would also like to take this opportunity to express our gratitude for your Business, and we eagerly anticipate the chance to welcome you back in the future. Sharon - Swansway Motor Group.

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Dealership Information

Crewe Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
87 reviews4.9 out of 5 stars — Rated Excellent
Excellent
79
Very Good
8
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crewe Audi
    Gateway
    Crewe
    Cheshire East
    CW1 6YG

    Get in touch

    01270 864085
    https://www.swanswaygarages.com/audi/contact-us/crewe/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Audi
    VAT Number: 823 8072 33


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