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60 reviews from our car dealer reviews community
Leave a review for Crewe Audi
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60 reviews from our car dealer reviews community

Leave a review for Crewe Audi
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"A6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm more than happy with how the sale went, the tremendous after care I've received and the car itself. Now I know how this dealership works, I'll be sticking with them from here.

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Jaime Rodgers from Crewe Audi in response to A6

Gareth D, Thank your for your 5 Star review. Your comments are gratefully received. Thank you again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group

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"Great reliable motor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do a lot of driving so its important for me to have a nice, comfortable, reliable car... I must say my new Audi A6 is a welcomed change to the older car, its great for people like myself who spend a lot of time in their cars. Its comfortable to drive, a smooth ride, great technology features and in pristine condition. I can't knock Josh or his service provided, he was great in every way. I gladly pass on recommendations.

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Jaime Rodgers from Crewe Audi in response to Great reliable motor

Good afternoon Paul L, Thank you for your 5 Star Review, We are thrilled to hear that you are enjoying your new Audi A6 and its great features and that the service you received from Josh was great, may we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"A fantastic dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi all at Crewe Audi, just a quick one to thank you all (especially Michael) for your help and efforts when I visited to buy my Audi A4. The service you provided was brilliant, Michael looked after me extremely well, the whole process was simply, from choosing the car, to test driving, to he paperwork, the deal, everything was simple. The car is lovely, a nice smooth drive and exactly what I wanted and expected. I can't pick a single fault with the car or the service you guys provided. Thank you ever so much. David - Audi A4 - November 23.

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Jaime Rodgers from Crewe Audi in response to A fantastic dealership

Good afternoon David F, Thank you for your 5 Star Review. We are delighted to hear that you are enjoying your new Audi A4 and that it is exactly what you wanted and expected. We are also thrilled that the service you received from Michael was brilliant and the whole process was made simple. We will of course cascade these comments over to the team whom will also be thrilled. Thank you again for your custom and we look forward to welcoming your back in the future. Jaime Rodgers - Swansway Motor Group

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"Audi A3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I helped my mum buying a car from this garage recently and we was both so impressed with the customer service and ease of purchasing through Crewe Audi. My mum is absolutely loving the car she says its the best car she has ever owned. We both recommend this dealership highly.

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Jaime Rodgers from Crewe Audi in response to Audi A3

Good afternoon Miss K, Thank you for your 5 Star Review. We are thrilled to hear that your Mum is enjoying her new car and feels that it is the best car she has ever owned. We are also delighted that you were both impressed with the level of service you both received. May we thank you kindly for your recommendation and custom. We look forward to welcoming you both back in the future. Jaime Rodgers - Swansway Motor Group

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"Top marks al round "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mark was absolutely brilliant, really really helpful and kind, he worked efficiently to get everything sorted in a short time frame. I purchased a blue Audi TT and I love it!! My Husband dealt with the majority of the communicating, but I drive the car and I couldn't be happier. I happily rate these a 5/5 for service, products and staff. It's highly likely I will be back when and as I'm ready for a change, but for now, I am loving the TT and can't ever imagine driving anything else but this!

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Jaime Rodgers from Crewe Audi in response to Top marks al round

Good afternoon Lucy C, Thank you for your 5 Star Review. We are delighted to hear that you are loving your new Audi TT and that Mark was helpful and kind. We are really grateful for these brilliant comments and will of course pass them on to the dealership who will also be thrilled to receive. Can we also take this opportunity of thanking you again for your custom and look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"Discovery to a Q5! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently come from a Land Rover Discovery and I wanted something smaller in size and more economical to run. I went with an Audi Q5 after seeing it advertised with Crewe Audi, it fit the bill for the reasons for swapping cars. The best thing about the Q5 is how good it is for parking, I didn't realise the size was such a difference until driving the Q5 for a few days, but that was the whole point of changing! Crewe Audi / Michael, the sales agent, was absolutely excellent to deal with. Michael was attentive, helpful, and displayed excellent manners, he's a great salesman. For those Audi lovers out there - I highly recommend Crewe Audi!

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Jaime Rodgers from Crewe Audi in response to Discovery to a Q5!

Good afternoon Mark W, Thank you for your 5 Star Review. We are thrilled to hear that you are enjoying your new Q5 and that your customer journey with Michael was attentive and helpful. We will of course cascade these excellent comments over to him who I am sure will also be thrilled. Please may we also take this opportunity of thanking you again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group

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"10/10 - 9 of that is thanks to Brandon."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brandon from Crewe Audi is absolutely fantastic and a real credit to the company, I would return to Crewe Audi just to deal with Brandon alone. I went to buy a new car for my daughter, she is thrilled with her new Audi A1, she has upgraded from a Mini which has been a big change for her.. She is always out and about in it now. The dealership was lovely and clean but honestly, I can't sing Brandon's praises enough, he was great with both me and my daughter, very helpful, answered all our questions and made us feel so welcome. Full marks is a big ask but Brandon made it happen.

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Sharon from Crewe Audi in response to 10/10 - 9 of that is thanks to Brandon.

Good Morning Austin, Thank you for your 5 star review. We are delighted your daughter is enjoying all the features on your new A1. Your comments are gratefully received for Brandon and Crewe Audi. We will cascade your kind words to the team as they will be thrilled to hear from you and your daughter. Thank you so much for your custom and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

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"Well worth the journey. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have gotten myself an Audi TT, I had one a long time ago and it’s such a great, small all-rounder car, the build quality is like nothing else I have driven, I very much have a soft spot for these cars. Ross looked after me during the sale, I appreciated how every question I asked, I didn't need to chase for an answer, he set an expectation and stuck to it or if there was a delay getting the information, he called and let me know. I live nearly 3 hours away from the dealership so good communication was a very reassuring factor. The whole process was straight forward, stress-free and very well organised, I love my car and I am very satisfied.

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Sharon from Crewe Audi in response to Well worth the journey.

Good morning Nigel, Thank you for your 4 star review. We have delighted you are enjoying all the features on your new Audi TT these are car vehicles . Your comments are gratefully received for Ross and Crewe Audi. Thank you for travelling to give us your custom and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

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"Superb!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so glad I trusted Crewe Audi with my business, the service has been superb! Ross was really easy to deal with, reassuring and kept the communication up right the way through. I had a Ford S Max before when the kids were all living at home, now they have moved out, we have a little more money to play with and don't need anything nearly as big, I treated myself to an Audi A4. It's super enjoyable to drive and i defiantly feel I have made the right decision.

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Sharon from Crewe Audi in response to Superb!

Good Afternoon Matthew, Thank you for your 5 star review. Your recommendation to others is gratefully received and your detailed feedback will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A4 for you. Thank you so much for your custom Sharon - Swansway Motor Group

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"Josh, top bloke. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time dealing with Crewe Audi, it's a great set up and the staff are lovely. The car is excellent, I am yet to set up my Audi app and fully integrate with the systems but my son is over at the weekend and he has a Q2 so he is going to help me with getting this sorted. There are a couple little bit which I need to look into, the tire pressure warning light came on a few times and it wasn't until i realized there was a missing dust cap and it wasn't until I replaced this that the issue stopped which I found was strange. There is also a knocking noise when I go over a speed bump or brake aggressively, getting this booked in to be looked at shortly. I am very happy with how attentive the team are before, during and after the sale and I appreciate the happy to help attitude.

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Sharon from Crewe Audi in response to Josh, top bloke.

Good Afternoon Steve, Thank you for your 4 star review. We are sorry to hear that you did run into some issues, however, we are delighted that your experience within the dealership was a positive one and that you were treated kindly and respectfully until everything was sorted. We trust you are enjoying your new vehicle. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Crewe Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
60 reviews4.9 out of 5 stars — Rated Excellent
Excellent
54
Very Good
6
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crewe Audi
    Gateway
    Crewe
    Cheshire East
    CW1 6YG

    Get in touch

    01270 864085
    https://www.swanswaygarages.com/audi/contact-us/crewe/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Audi
    VAT Number: 823 8072 33


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