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I am pleased to share my positive experience with the customer service at Crewe Audi, as everyone was delightful, during my recent visit, I received excellent assistance and support. The comfort of my Audi A1 made putting the 600-miles on the car very enjoyable. This was my second time visiting this company, and I highly recommend it. 5-star rating overall.
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Jaime Rodgers from Crewe Audi in response to Positive experience
Good afternoon Mr L, Thank you for your 5 Star Review, We are thrilled to hear that the customer service you received was excellent during your second visit to the dealership and that you are enjoying your new Audi A1. Thank you kindly for your service and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group
This is now the 3rd car my wife and I have purchased from Crewe Audi and have both dealt with Joshua on separate occasions. I bought an Audi from here years ago and my wife bought a Mercedes from a different franchise store, the care and service we both received were on different levels altogether. My wife's car developed problems and the amazing service she received at sale soon disappeared - no bells, no whistles, just very very difficult to deal with. I said, get the car fixed, get rid and get to Crewe Audi - she did just that and hasn't looked back since! I went down in December to see Josh again to upgrade and yet again, he was a star! Its now like dealing with a friend, there is no pressure, Josh gives the best advice, happy to discuss all the different options. You don't feel like you are a sale, and Josh has never pushed the deal just to get a sale in. He was so accommodating and so honest - he wants to find you your perfect car and won't try to sell you something that isn't that. I first looked at one car and Josh said to me, look the boot space I don't think its going to be big enough for you, however the A5 - that ticks every box for you... make sure you have a good look around before deciding. Josh was right, the A5 was a much better fit. The A5 has proven to be a cracking car and it suits my needs to a T - I'm very very pleased with the choice I made, with Josh's help. The car is doing everything it should be, its spot on! Its nice to break away from the generic reputation of car dealerships, Josh takes extra special care of you, he is a nice lad, knowledgeable, and an absolutely credit to Crewe Audi / Swansway! I recommend Josh to everybody, and I categorically would not go anywhere else for a car, neither would my wife after her 1st class treatment from Josh. Oh, just lastly, I had a question last week so I popped into the branch and asked Josh, it was a minor thing the washer bottle was empty, he went you of his way to top it up and make sure everything was as it should be - where does this service stop? Absolutely AMAZING!
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Jaime Rodgers from Crewe Audi in response to I can guarantee you wont find better!
Good afternoon Dominic I, Thank you kindly for your 5 Star Review. We are delighted to hear that you have once again returned and also introduced your wife to us. It is always a delight to have such positive reviews not only for the dealership but also for Josh. We will of course of cascade these wonderful comments over to Josh and the team. Who I am sure will be just as delighted. May we wish you many happy journeys in your new Q5. Finally, can we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group
I've just changed back to manual after years of driving an auto, a couple of weeks on and its slowly all coming back to me. I just have to remember I now have a clutch! I am very happy with the car (Audi Q2), its lovely to drive. Jack handled the sale, he's great, he looked after any queries and eliminated any concerns.
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Jaime Rodgers from Crewe Audi in response to Back in a manual car after years of an auto
Good Morning Prasanna A, Thank you for your 5 Star Review, We are thrilled to hear that you are happy with your Audi Q2 and that Jack was great answering any queries and eliminating any concerns you had. Thank you again for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group
I found Crewe Audi online when searching for an upgrade from my S3. Everything was done online, so there was quite a lot of trust put in from both ends! I was allocated Tim as the representative and he was brilliant, his customer service shone above any I've received in the past. I enquired on a RS3 that ticked every single box, and Tim was straight back to me with all the relevant details, he was upfront and honest and never hid anything. I traded my S3 in, and to my surprise got much more than anticipated! My RS3 is exactly as it should be, its in immaculate condition and to say I enjoy driving it would be the understatement of the year! The car is absolutely top notch, I'm loving it!
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Jaime Rodgers from Crewe Audi in response to S3 > RS3
Good Morning Rob H, Thank you for your 5 Star Review, We are delighted to hear that the upgraded online purchase of your new RS3 went smoothly and you were also happy with your S3 trade in. We hope you have many happy journeys in your new vehicle. We will of course inform Tim of these lovely comments regarding his brilliant customer service and are certain he too will be delighted. Thank you for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers- Swansway Motor Group
Recently purchased an A3 here an couldn't be happier! Tim was ace! Really helpful, he showed me everything on/in the car, explained all the bits and bobs, the do's and don'ts - he was fantastic! I will happily return to Tim in a couple of years to swap this for something else, but for now I am really pleased with the car and cant thank Tim enough for the service he provided.
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Jaime Rodgers from Crewe Audi in response to 5*
Good Morning Callum H, Thank you kindly for your 5 Star Review, We are delighted to hear that you are pleased with your new Audi A3 and that Tim was very helpful and informative in telling you all about your new vehicle. May we thank you once again for your custom and we look forward to welcoming you back again the future. Jaime Rodgers - Swansway Motor Group
Swift service from the team, it only took a week from start to finish for me to be driving away with the car. Since having my Audi RS6 it has been fantastic, and I knew as soon as I saw it in the showroom that I would fall in love with it.
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Jaime Rodgers from Crewe Audi in response to Swift service ⭐
Good Morning Leigh L, Thank you for your 5 Star Review. We are thrilled that the service you received was a swift one and that your new Audi RS6 is fantastic. We wish you many happy journeys and look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group
Brandon was brilliant and I told him the same thing as we were leaving. This dealership has given me the best car buying experience I have ever delt with. I went for an Audi A1 as it is perfect for the small trips I tend to do, and I didn't really want a big car. I could not recommend this dealership enough!
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Jaime Rodgers from Crewe Audi in response to The best service I have ever received!
Good Morning Julie F, Thank you for your 5 Star Review. We are delighted to hear that your customer journey at Crewe Audi with Brandon was your best car buying experience and that your Audi A1 is perfect for your needs. Thank you once again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group
Very happy with my purchase, no issues currently! Jack was good, very friendly and helpful, didn't have any issues with him.
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Jaime Rodgers from Crewe Audi in response to Very happy
Good morning Harry C, Thank your for your 5 Star Review. we are so pleased to hear that you are very happy with your new vehicle and the service you received from Jack was friendly and helpful. Thank you once again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group
I've just purchased my first hybrid car - its so lovely to drive but I must admit I'm still trying to figure everything out, its very different to anything I've had before. Alex was amazing to deal with , so helpful the service has been incredible from before, during and even afterwards too. I highly recommend Alex and Crewe Audi.
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Jaime Rodgers from Crewe Audi in response to First Hybrid vehicle
Good Morning Lindsey C, Thank you for your 5 Star Review. We are delighted to hear that you are enjoying your first hybrid car and that the service you received from Alex throughout your journey was amazing. We really appreciate your custom and recommendations and look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group
My Audi Q2 is absolutely made of dreams, its a brilliant car and I absolutely love driving it, everything about it is fabulous, I am very happy. I had a BMW 1 Series previously, but it was just problem after problem. I decided to come away from BMW and look at Audi's and with the help Joshua I am now the proud owner of a beautiful Q2. From start to finish the whole buying experience was highly positive, Joshua was so kind, such a nice person and highly informative with everything, he was excellent. I would have zero reservations in buying from Crewe Audi again, and I know for sure I'll b stick with Audi moving forward!
Reviewer has confirmed their email address
Jaime Rodgers from Crewe Audi in response to Upgraded to an Audi Q2
Good afternoon Melissa M, Thank you for your 5 Star Review. We are delighted to hear that you are absolutely loving your new Audi Q2 and that your customer journey with Joshua was informative giving you a highly positive experience. We will inform Joshua of these great comments who will also be delighted. Thank you again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group
Crewe Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Excellent | 52 | |
Very Good | 6 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Crewe Audi
Gateway
Crewe
Cheshire East
CW1 6YG
01270 864085
https://www.swanswaygarages.com/audi/contact-us/crewe/
Mon | 08.30 - 19.00 |
Tue | 08.30 - 19.00 |
Wed | 08.30 - 19.00 |
Thu | 08.30 - 19.00 |
Fri | 08.30 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
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