Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


58 reviews from our car dealer reviews community
Leave a review for Crewe Audi
Leave a review

58 reviews from our car dealer reviews community

Leave a review for Crewe Audi
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"A fantastic dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi all at Crewe Audi, just a quick one to thank you all (especially Michael) for your help and efforts when I visited to buy my Audi A4. The service you provided was brilliant, Michael looked after me extremely well, the whole process was simply, from choosing the car, to test driving, to he paperwork, the deal, everything was simple. The car is lovely, a nice smooth drive and exactly what I wanted and expected. I can't pick a single fault with the car or the service you guys provided. Thank you ever so much. David - Audi A4 - November 23.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Crewe Audi in response to A fantastic dealership

Good afternoon David F, Thank you for your 5 Star Review. We are delighted to hear that you are enjoying your new Audi A4 and that it is exactly what you wanted and expected. We are also thrilled that the service you received from Michael was brilliant and the whole process was made simple. We will of course cascade these comments over to the team whom will also be thrilled. Thank you again for your custom and we look forward to welcoming your back in the future. Jaime Rodgers - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Audi A3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I helped my mum buying a car from this garage recently and we was both so impressed with the customer service and ease of purchasing through Crewe Audi. My mum is absolutely loving the car she says its the best car she has ever owned. We both recommend this dealership highly.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Crewe Audi in response to Audi A3

Good afternoon Miss K, Thank you for your 5 Star Review. We are thrilled to hear that your Mum is enjoying her new car and feels that it is the best car she has ever owned. We are also delighted that you were both impressed with the level of service you both received. May we thank you kindly for your recommendation and custom. We look forward to welcoming you both back in the future. Jaime Rodgers - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Top marks al round "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mark was absolutely brilliant, really really helpful and kind, he worked efficiently to get everything sorted in a short time frame. I purchased a blue Audi TT and I love it!! My Husband dealt with the majority of the communicating, but I drive the car and I couldn't be happier. I happily rate these a 5/5 for service, products and staff. It's highly likely I will be back when and as I'm ready for a change, but for now, I am loving the TT and can't ever imagine driving anything else but this!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Crewe Audi in response to Top marks al round

Good afternoon Lucy C, Thank you for your 5 Star Review. We are delighted to hear that you are loving your new Audi TT and that Mark was helpful and kind. We are really grateful for these brilliant comments and will of course pass them on to the dealership who will also be thrilled to receive. Can we also take this opportunity of thanking you again for your custom and look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Discovery to a Q5! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently come from a Land Rover Discovery and I wanted something smaller in size and more economical to run. I went with an Audi Q5 after seeing it advertised with Crewe Audi, it fit the bill for the reasons for swapping cars. The best thing about the Q5 is how good it is for parking, I didn't realise the size was such a difference until driving the Q5 for a few days, but that was the whole point of changing! Crewe Audi / Michael, the sales agent, was absolutely excellent to deal with. Michael was attentive, helpful, and displayed excellent manners, he's a great salesman. For those Audi lovers out there - I highly recommend Crewe Audi!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Crewe Audi in response to Discovery to a Q5!

Good afternoon Mark W, Thank you for your 5 Star Review. We are thrilled to hear that you are enjoying your new Q5 and that your customer journey with Michael was attentive and helpful. We will of course cascade these excellent comments over to him who I am sure will also be thrilled. Please may we also take this opportunity of thanking you again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"10/10 - 9 of that is thanks to Brandon."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brandon from Crewe Audi is absolutely fantastic and a real credit to the company, I would return to Crewe Audi just to deal with Brandon alone. I went to buy a new car for my daughter, she is thrilled with her new Audi A1, she has upgraded from a Mini which has been a big change for her.. She is always out and about in it now. The dealership was lovely and clean but honestly, I can't sing Brandon's praises enough, he was great with both me and my daughter, very helpful, answered all our questions and made us feel so welcome. Full marks is a big ask but Brandon made it happen.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe Audi in response to 10/10 - 9 of that is thanks to Brandon.

Good Morning Austin, Thank you for your 5 star review. We are delighted your daughter is enjoying all the features on your new A1. Your comments are gratefully received for Brandon and Crewe Audi. We will cascade your kind words to the team as they will be thrilled to hear from you and your daughter. Thank you so much for your custom and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Well worth the journey. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have gotten myself an Audi TT, I had one a long time ago and it’s such a great, small all-rounder car, the build quality is like nothing else I have driven, I very much have a soft spot for these cars. Ross looked after me during the sale, I appreciated how every question I asked, I didn't need to chase for an answer, he set an expectation and stuck to it or if there was a delay getting the information, he called and let me know. I live nearly 3 hours away from the dealership so good communication was a very reassuring factor. The whole process was straight forward, stress-free and very well organised, I love my car and I am very satisfied.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe Audi in response to Well worth the journey.

Good morning Nigel, Thank you for your 4 star review. We have delighted you are enjoying all the features on your new Audi TT these are car vehicles . Your comments are gratefully received for Ross and Crewe Audi. Thank you for travelling to give us your custom and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Superb!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so glad I trusted Crewe Audi with my business, the service has been superb! Ross was really easy to deal with, reassuring and kept the communication up right the way through. I had a Ford S Max before when the kids were all living at home, now they have moved out, we have a little more money to play with and don't need anything nearly as big, I treated myself to an Audi A4. It's super enjoyable to drive and i defiantly feel I have made the right decision.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe Audi in response to Superb!

Good Afternoon Matthew, Thank you for your 5 star review. Your recommendation to others is gratefully received and your detailed feedback will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A4 for you. Thank you so much for your custom Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Josh, top bloke. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time dealing with Crewe Audi, it's a great set up and the staff are lovely. The car is excellent, I am yet to set up my Audi app and fully integrate with the systems but my son is over at the weekend and he has a Q2 so he is going to help me with getting this sorted. There are a couple little bit which I need to look into, the tire pressure warning light came on a few times and it wasn't until i realized there was a missing dust cap and it wasn't until I replaced this that the issue stopped which I found was strange. There is also a knocking noise when I go over a speed bump or brake aggressively, getting this booked in to be looked at shortly. I am very happy with how attentive the team are before, during and after the sale and I appreciate the happy to help attitude.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe Audi in response to Josh, top bloke.

Good Afternoon Steve, Thank you for your 4 star review. We are sorry to hear that you did run into some issues, however, we are delighted that your experience within the dealership was a positive one and that you were treated kindly and respectfully until everything was sorted. We trust you are enjoying your new vehicle. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"I only wish I could drive it more!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The new Q3 is lovely although, unfortunately I can't drive it at the moment as I broke my wrist in Prague 😓I have another 4 weeks of recovery until I will be able to drive again but in the meantime it does look beautiful on my drive way. I drove the car a few times before we went away and it has been really lovely, smooth, comfortable and rather exciting. It's my first automatic so I still find myself reaching for the phantom gear stick but it's making all the difference in traffic. I look forward to getting back on the road in my Q3, the only thing which stopped me from giving full marks is the day of collection, there were a couple marks still on the car which the team were happy to take back and resolve, I would have rated 5 stars without a doubt if they didn't need this.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe Audi in response to I only wish I could drive it more!

Good Afternoon Alison, Thank you for your 4.5 star review. We are sorry to hear that you on collection it was not perfect for you, however, we are delighted that your experience within the dealership was a positive one and that you were treated kindly and respectfully until everything was sorted. We are so sorry to hear you are unable to drive your new Q3 . We hope you recover soon. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Love my new A3!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really enjoying my new Audi A3 and enjoying discovering all the new techy features. I have always been loyal to Audi as I love the manufacture, the build quality, the reliability, they look fantastic and are really comfortable to drive. I have had some trouble setting myself up as a key user, I have been discussing this with Mark but we can't seem to catch each other to discuss further, I've missed a few call backs and he has missed a couple of mine. Mark has been incredibly helpful throughout, the expectations he has set have all been met or exceeded. Crewe Audi is a great place to look if you are in the market for a new Audi. Highly recommendable business.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Crewe Audi in response to Love my new A3!

Good Morning Kenneth, Thank you for your 4 star review. We have delighted you are enjoying all the features on your new A3. Your comments are gratefully received for Mark and Crewe Audi. Thank you for your loyal custom and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Crewe Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
58 reviews4.9 out of 5 stars — Rated Excellent
Excellent
52
Very Good
6
Average
0
Poor
0
Terrible
0

Add Review

  • Submit new information
  • View 11 more dealership images

    Contact Information

    Address

    Crewe Audi
    Gateway
    Crewe
    Cheshire East
    CW1 6YG

    Get in touch

    01270 864085
    https://www.swanswaygarages.com/audi/contact-us/crewe/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Audi
    VAT Number: 823 8072 33


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more